Austin Parsons
Austin Parsons at Lou Sobh Volkswagen of Athens

Austin Parsons

Sales Representative

Lou Sobh Volkswagen of Athens

4565 Atlanta Hwy
Athens, GA 30606

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4.7
18 Reviews

Dealership Experience

1 yr, 6 mos

4.7

18 Reviews

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18 Reviews of Austin Parsons

September 30, 2025

Dealership Rating
Employee Rating

Everything was done seamlessly. Austin did a great job getting me a great deal and the car I’ve wanted. Thank you so much! More

by shannondavis5995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2025

Lou Sobh Volkswagen of Athens responded

Thank you! We’re so glad Austin was able to help you get a great deal and the car you wanted. We truly appreciate your kind words!

September 27, 2025

Dealership Rating
Employee Rating

Great customer service. Keeps you informed all the way through from the start to the finish More

by ahatchjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2025

Lou Sobh Volkswagen of Athens responded

Thank you for your feedback! We’re glad to hear our team kept you informed throughout the entire process. We appreciate your kind words!

September 20, 2025

Dealership Rating
Employee Rating

Went to several other dealerships and as soon as I walked in I felt welcome and respected. Austin made miracles happen and helped so much with educating me on an EV vehicle. More

by mhensley9296
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2025

Lou Sobh Volkswagen of Athens responded

Thank you for sharing! We’re glad Austin made you feel welcome and respected, and that he was able to guide you through learning about an EV. We appreciate your feedback!

September 04, 2025

Dealership Rating
Employee Rating

Very nice dealership they were very helpful and quick I was in and out the dealership with my used f150 I had a little problem with it and they got it taken care of for me without any worry’s More

by noahstricklandschool
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Christian

Sep 05, 2025

Lou Sobh Volkswagen of Athens responded

Thank you! We’re glad our team made the process quick and easy, and that they took care of your F-150 without any worries. We appreciate your feedback!

September 02, 2025

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Had some difficulties but Mason was able to handle it. Dave was really patient and left the dealership in less then 3 hours, everything went smooth and fast. More

by jlizbeth29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mason Reynolds, Dave Owens

Sep 04, 2025

Lou Sobh Volkswagen of Athens responded

Thank you! We’re glad Mason and Dave were able to handle everything smoothly and efficiently, making your visit quick and stress-free. Come see us again soon!

September 02, 2025

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Employee Rating

I was thoroughly impressed with the customer service and willingness to help me get my car I have now. From explaining so much about getting an electric vehicle to working with me with my car situation. More

by mhensley9296
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 04, 2025

Lou Sobh Volkswagen of Athens responded

Thank you! We’re thrilled to hear our team impressed you with their service and support, especially in helping you navigate your electric vehicle purchase. We appreciate your feedback!

August 25, 2025

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Employee Rating

We purchased our ID Buzz online. Our online agent was not great. The General Sales Manager did clear things up and we were able to make the purchase. Love the Buzz but it was dropp More

by susan.harrison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mason Reynolds, Irnes Masic

Aug 27, 2025

Lou Sobh Volkswagen of Athens responded

Thank you for sharing your experience, Susan. While we’re glad you love your new ID Buzz, we’re truly sorry the buying process and follow-up support did not meet expectations. We should have ensured you received a full introduction to your vehicle, and we regret that was missed. Our sales team will be reaching out to work with you toward a solution, and we’d be happy to answer any questions to make sure you’re fully comfortable with your Buzz.

August 08, 2025

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Employee Rating

Everyone I dealt with was very professional and Austin Parsons is a very good salesperson. I would definitely recommend him to anyone. More

by catfishandmaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2025

Lou Sobh Volkswagen of Athens responded

Thank you for the kind words about Austin Parsons. We are glad he made a positive impression! We did notice the 3-star rating and would love to better understand your experience. Was there anything we could have done differently to make it a 5-star visit?

July 26, 2025

Dealership Rating
Employee Rating

Perhaps the best and easiest car buying experience ever. Absolutely no bull! Respectful, friendly people ! More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Irnes Masic

Jul 28, 2025

Lou Sobh Volkswagen of Athens responded

Thank you! We’re thrilled to hear you had such a straightforward and positive car-buying experience with us. Your kind words mean a lot!

July 07, 2025

Dealership Rating
Employee Rating

This dealership was very friendly, helpful and not over baring to try and put you in something you weren’t comfortable being in( price wise) . I also got calls from Austin and made calls to ask questions a More

by jenjen1371
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2025

Lou Sobh Volkswagen of Athens responded

Thank you so much! We're glad you felt comfortable and never pressured — that’s exactly the experience we aim for. Austin will be happy to hear your kind words!

1

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