Mason Reynolds

Spent all day and had to come back and deal still was not done or ready. They keep you there and are not prepared. Sales man was great, leadership and financial side need work done or ready. They keep you there and are not prepared. Sales man was great, leadership and financial side need work More

by RCR8803 Verified Customer Verified Customer

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I had an incredible experience at Lou Sobh Volkswagen getting into my new GTI. From start to finish, the team took great care of me. Makayla Martin was an absolute rockstar. She completely broke the mol getting into my new GTI. From start to finish, the team took great care of me. Makayla Martin was an absolute rockstar. She completely broke the mold of the typical, mundane sales rep; she was candid, informative, and genuinely fun to work with. She made the entire process enjoyable and never hesitated to track down answers to any question I had. Mason was a class act as well, helping guide everything toward exactly where I wanted to be with the deal. I also want to shoutout Irnes, who made all the paperwork smooth, simple, and painless. I’ve been to a lot of dealerships and spent plenty of time finalizing car deals, but the Lou Sobh family stood out. I’m super grateful for how well they took care of me. If you’re in the market for a car, Makayla is the real deal — she has my highest recommendation. More

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Lou Sobh VW of Athens was so easy to deal with. Very transparent pricing from the manufacturer discounts to dealer discounts to doc fee and TTL. Everything was laid out and easy to understand. Very transparent pricing from the manufacturer discounts to dealer discounts to doc fee and TTL. Everything was laid out and easy to understand. Could not have been a better experience. Very impressed. More

by barryjbeck123 Verified Customer Verified Customer

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Everything was done seamlessly. Austin did a great job getting me a great deal and the car I’ve wanted. Thank you so much! Austin did a great job getting me a great deal and the car I’ve wanted. Thank you so much! More

by shannondavis5995 Verified Customer Verified Customer

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Dave and Irnes were spectacular! The best care I’ve ever received! Will go to them in the future! The best care I’ve ever received! Will go to them in the future! More

by TwoTimeLegandaryCarBuyer Verified Customer Verified Customer

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Had some difficulties but Mason was able to handle it. Dave was really patient and left the dealership in less then 3 hours, everything went smooth and fast. Dave was really patient and left the dealership in less then 3 hours, everything went smooth and fast. More

by jlizbeth29 Verified Customer Verified Customer

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Great experience. Dave was very helpful, he went above and beyond to meet our expected pricing. My son loves the new ID4. Thankyou all for everything. Dave was very helpful, he went above and beyond to meet our expected pricing. My son loves the new ID4. Thankyou all for everything. More

by granitez Verified Customer Verified Customer

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We purchased our ID Buzz online. Our online agent was not great. The General Sales Manager did clear things up and we were able to make the purchase. Love the Buzz but it was dropp Our online agent was not great. The General Sales Manager did clear things up and we were able to make the purchase. Love the Buzz but it was dropped off (loved that) and not one person at the dealership asked us if we needed any education on the vehicle. We have had to stumble around figuring things out. The vehicle is amazing, but I wouldn't purchase another vehicle from Lou Sobh. More

by susan.harrison Verified Customer Verified Customer

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This was a great experience! Easy to work with and Cole was a very helpful and professional person. Easy to work with and Cole was a very helpful and professional person. More

by hlisberg Verified Customer Verified Customer

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Dealing with Cole was great. The others not so much. We weren’t impressed with the new car mgr. We had some hiccups - and we felt appreciated by Cole. The others - it was lik The others not so much. We weren’t impressed with the new car mgr. We had some hiccups - and we felt appreciated by Cole. The others - it was like we were an inconvenience. We received quotes from other dealerships but enjoyed working with Cole so we stuck with the dealership. More

by wwi64 Verified Customer Verified Customer

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