Austin Rassas | Page 2

From the beginning of this process to driving our new car home, this was a fun and great experience. home, this was a fun and great experience. More

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Everyone I worked with here was very patient, friendly, informative and more importantly never pushy. Jose, Austin, Renee and Kaitlyn made my experience smooth and enjoyable. All the tech was intimidating informative and more importantly never pushy. Jose, Austin, Renee and Kaitlyn made my experience smooth and enjoyable. All the tech was intimidating but Kaitlyn explained it very well and made me more comfortable with my new Kona. I'm looking fwd to driving my new car for years to come. More

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I was looking to purchase a Hyundai Elantra and was looking to purchase a used one to save some money. My journey took me online to the many dealerships and private sellers that had them available. looking to purchase a used one to save some money. My journey took me online to the many dealerships and private sellers that had them available. One seller kept coming back in my searches: Larry H. Miller Hyundai in Peoria. The reviews on Google are 4.6 of 5 with almost 3,000 reviews. After perusing the reviews, I thought I would drive over there to have a look at what they had in stock. Now mind you, this dealership is about as far away as a Hyundai dealer can be from my home, almost 40 miles. With everyone leaving such awesome reviews, I figured it would be worth the drive. I was NOT wrong. Shortly after walking through the front door I was pleasantly greeted by the General Manager of the dealership, Rick Trinkl. I asked him a few questions and told him what I was looking for. He was very knowledgeable about their whole lineup of vehicles and let me know what my options were. After gathering all the information Mr. Trinkl provided, I decided to have a look around. He called over his Client Advisor, Austin Rassas, to assist and answer any additional questions I had. Austin was Awesome! He walked with me telling me everything I needed to know with NO pressure. He also let me know that Hyundai was offering a special 0% APR financing for 4 years. Wow, now I had free money to use. Suddenly the used car I was looking for turned to a new 2023 model. I was excited! He let me know that morning they had just received the model I was looking for. Btw, they had vehicles everywhere on the lot and the best selection of anywhere. All the other dealerships in the Valley had only a small, limited supply of cars. After taking the car for a test drive, I was sold on the one I wanted, that one. Again, Austin walked me through the buying process with NO pressure. When Austin finished his paperwork with me, he sent me over to the Finance Director, Jeff Alves. Again, with NO pressure, Jeff let me know of all my options and the pros and cons of each. Very professional and pleasant. After signing on the dotted line, my car was ready for me drive away. Jeff sent me out to meet Kaitlyn Orabanec, the Delivery Coordinator. She was very nice and extremely knowledgeable about my car. She walked me through the entire vehicle and educated me on how to use each feature available. After she took the time explaining and answering all of my questions, I was confident and understood how use all the technology this car had to offer. From the moment I stepped foot on the lot to seeing it in my brand new rear-view mirror, I drove away happy as a clam from the whole experience. The extremely helpful, no pressure staff made this experience the best I have ever had buying a vehicle. I can’t thank Larry H. Miller Hyundai Peoria enough. I recommend anyone looking to buy a Hyundai to give them a try. They are the best!! More

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I really liked Alexandria, and Dustin Yinger went out of his way to provide good service for me. I will be coming back for further maintenance appts. While waiting I went into sales with my boyfriend and h his way to provide good service for me. I will be coming back for further maintenance appts. While waiting I went into sales with my boyfriend and he bought a car…Austin helped us and he was awesome. It was the best car buying experience I’ve ever been a part of. More

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My experience was very good from the sales representative financial officers and the service Advisor and other people who helped me to get my car financial officers and the service Advisor and other people who helped me to get my car More

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Ana and the Maintenance Team are Amazing they were detailed and made me feel safe when I left. They washed my car and Ana explained all the safety issues with my vehicle. Thank You for caring in a tim detailed and made me feel safe when I left. They washed my car and Ana explained all the safety issues with my vehicle. Thank You for caring in a time when the need is great. More

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The staff at LH Miller Hyundai were all very helpful and friendly. My Salesman, Austin bent over backwards to be available to see me with very little notice, have a Palisade pulled up waiting for me to see friendly. My Salesman, Austin bent over backwards to be available to see me with very little notice, have a Palisade pulled up waiting for me to see, he answered all my questions, and treated me respectfully through the whole buying process. With little research, I KNEW this was the right dealership for me. Austin made the process pleasant and painless; I was in and out in nearly the exact time he quoted. Jeff, the Finance boss, was helpful, knowledgeable, and personable. More

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Hands-down this is one of the best buying experiences I have had. Might I also add that Alex was a true professional despite my objections along the way of not coming in until price is changed. He worked h have had. Might I also add that Alex was a true professional despite my objections along the way of not coming in until price is changed. He worked hard for the cell. Everyone was very professional and very courteous. More

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This is my 3rd vehicle from LMH and each experience has made me want to come back. Alex was truly a joy to work with. He really knows the vehicles and took his time to explain everything on my new car. made me want to come back. Alex was truly a joy to work with. He really knows the vehicles and took his time to explain everything on my new car. I will definitely refer other friends/family to Alex! Thanks LMH for a great experience! More

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Really good service Great car Very satisfied Austin is great I was out of the office with a new car after an hour is great I was out of the office with a new car after an hour More

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