Austin Reed

I went for maintenance service on my Rav4. I waited for about 30 minutes. I loved it. Very professional. I waited for about 30 minutes. I loved it. Very professional. More

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I had two Toyota recalls, one for my Tundra and one for my Sequoia. Their service department is top notch! My wife and I were graciously greeted when we arrived and offered a complimentary ride home while my Sequoia. Their service department is top notch! My wife and I were graciously greeted when we arrived and offered a complimentary ride home while our vehicles were being worked on. They even came and picked us up at our home when our vehicles were ready! Unmatched customer service! I highly recommend Pat Lobb’s service department and won’t hesitate to return for additional services! More

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Austin Reed is the best service advisor, gets things done! Never have to worry about my cars with him done! Never have to worry about my cars with him More

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Bought several vehicles throughout the years. Book recent maintenance services was great. The recent service advisor was great. Some other service advisors need to keep the same standards of serv Book recent maintenance services was great. The recent service advisor was great. Some other service advisors need to keep the same standards of service and customer care. Pat Lobb need to have quality service in high standards for future and current customers. Please take the over fill trash bin next to the coffee machine out to keep the great image of the business. More

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Ruben is the SINGLE best sales representative in the business. He is kind, emphatic, anincredible listener and the most helpful rep we have ever encountered. 10 stars out of 5. You’re the best Ruben. business. He is kind, emphatic, anincredible listener and the most helpful rep we have ever encountered. 10 stars out of 5. You’re the best Ruben. Thank you. More

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Very organized service process. Staff is always friendly. Service is prompt. Comfortable waiting area. Great place. Staff is always friendly. Service is prompt. Comfortable waiting area. Great place. More

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Bought a brand-new 2025 Toyota Camry from Pat Lobb Toyota of McKinney and had alignment problems. Even after multiple visits, a control arm replacement, and “adjustments,” the car still sits at borderline sp of McKinney and had alignment problems. Even after multiple visits, a control arm replacement, and “adjustments,” the car still sits at borderline specs. A new car should not drive this way. Dealership’s response was slow, dismissive, and unhelpful. Poor customer care and no real resolution — very disappointing experience. More

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Whether routine maintenance or an out of the blue problem, I call Service Writer Cannon Campbell for an appointment and go to Pat Lobb Toyota of McKinney. I receive timely updates and excellent servi problem, I call Service Writer Cannon Campbell for an appointment and go to Pat Lobb Toyota of McKinney. I receive timely updates and excellent service. I recommend you give them a call next time you need service. More

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One of the most courteous places and caring I’ve been to in a long time. Exceptional. in a long time. Exceptional. More

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Austin did a great job of completing my service visit in less than an hour! less than an hour! More

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