John Cole

My experience with the Pat Lobb service department is always quick and easy. I purchased a Sienna in 2016 and now have a new Tundra. The level of service is great! always quick and easy. I purchased a Sienna in 2016 and now have a new Tundra. The level of service is great! More

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Tammy and John are two of the best that I have ever had the opportunity to receive service from a dealership. I drive 40 miles 1-way to get service because of them. Thank-you again! the opportunity to receive service from a dealership. I drive 40 miles 1-way to get service because of them. Thank-you again! More

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When I picked up my vehicle and had a question about an issue, my service advisor Austin righted everything. I was very pleased with the way my vehicle handled. Thank you issue, my service advisor Austin righted everything. I was very pleased with the way my vehicle handled. Thank you More

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Since last year that I moved to McKinney, I’m going to this dealership, I’ll never go anywhere else! At Timing, price and professionally, they are the best. Thank you! this dealership, I’ll never go anywhere else! At Timing, price and professionally, they are the best. Thank you! More

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25k mile service and all of the tires were a different psi from 32 to 39 - truck was pulling bad and had to stop and re- adjust - never had an issue like this before at par lobb psi from 32 to 39 - truck was pulling bad and had to stop and re- adjust - never had an issue like this before at par lobb More

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Lovely people and fantastic service! Glad that we do business with them! Love my new car as well! Glad that we do business with them! Love my new car as well! More

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Steven “Mississippi” Boyd is by far the best car salesman I have ever worked with, and I have worked with many. There was no pushing or pressure of any kind. He took the time in 98 degree heat to answer all I have ever worked with, and I have worked with many. There was no pushing or pressure of any kind. He took the time in 98 degree heat to answer all of my questions, get keys for 2 cars, and never once made me feel rushed. Mississippi offered to go get a master tech even if I wanted to talk to him. Mississippi also took me over and introduced me to Easy in the service area. In addition we also met Thomas “Spike” Lipscomb the manager. He was a joy to talk with and while making the deal, not a single time did a piece of paper have to go back and forth. The Pat Lobb dealership as a whole has made this father sending his kid back off to college feel like part of the Lobb family and not just a customer. More

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cooperative and responsive teamKnew very well about the cooperative and responsive team Knew very well about the subject matter On time service completion cooperative and responsive team Knew very well about the subject matter On time service completion More

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Great customer service, easy check in process, comfortable lobby with work space and refreshments, over all great experience! comfortable lobby with work space and refreshments, over all great experience! More

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I took my vehicle in for service and also a loud cabin noise. They had a service person drive with me and confirmed the problem. My service agent is always great to work with snd very personable! noise. They had a service person drive with me and confirmed the problem. My service agent is always great to work with snd very personable! More

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