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Austin Reed

Overview Reviews (63) Inventory (466)

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Austin Reed

Austin Reed | Page 6

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.6

63 Reviews

Overview Reviews (63) Inventory (466)

4.6

63 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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63 Reviews of Austin Reed

June 22, 2022

Dealership Rating

Employee Rating

The service was great, l don’t have appointment and this was not problem! They fix my car! Im very happy with it! was not problem! They fix my car! Im very happy with it! More

by Edithvalles

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thank you Austin Reed

Jun 22, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, Edith, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

Jun 23, 2022 -

Edithvalles responded

👍🏻

May 29, 2022

Dealership Rating

Employee Rating

They did an excellent job on battery service. It was quick and efficient. Great job guys!! It was quick and efficient. Great job guys!! More

by G Krupa

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Kevin Cardenas

May 30, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

March 31, 2022

Dealership Rating

Employee Rating

Great service Austin Reed was so professional and kind and was so helpful with lots of and was so helpful with lots of More

by Adelstanf

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Apr 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Austin here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

March 08, 2022

Dealership Rating

Employee Rating

The people and service here are great. Have bought 4 cars here. Thank you pat lobb! Have bought 4 cars here. Thank you pat lobb! More

by bbrickley

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: George Mogollon

Mar 09, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! Thank you for choosing us over the years. We look forward to continuing to serve you. Arik Florczak Service Director

March 05, 2022

Dealership Rating

Employee Rating

Fast and friendly service each time I’ve gone in for service regardless of the advisor. service regardless of the advisor. More

by Michael

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 06, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, Michael, and we hope to see you again! Arik Florczak Service Director

February 16, 2022

Dealership Rating

Employee Rating

They are Responsible, patient, friendly, happy to answer all of your questions. A big stock of new cars when I bought my Toyota Camry all of your questions. A big stock of new cars when I bought my Toyota Camry More

by Cdong6

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Feb 17, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

January 19, 2022

Dealership Rating

Employee Rating

Service writer Austin was helpful and kind. Work was done timely and Emerson the shuttle driver was great! Great service overall! done timely and Emerson the shuttle driver was great! Great service overall! More

by maggie.smith

Friendliness

Price

Recommend Dealer

Yes

Jan 19, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Maggie! I'm happy to hear Austin and Emerson delivered such a great experience! Arik Florczak Service Director

January 18, 2022

Dealership Rating

Employee Rating

Called morning of for an appointment and was able to be seen same day. Aided in resolving an issue with a tire seen same day. Aided in resolving an issue with a tire More

by texastriathlete

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jan 19, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you with your tire. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

January 08, 2022

Dealership Rating

Employee Rating

Very pleased with the service and the service department. Plan to continue with service at this facility Plan to continue with service at this facility More

by Blkbyrd71

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jan 08, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! Austin and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

January 07, 2022

Dealership Rating

Employee Rating

Pat Lobb’s Toyota of McKinney is the best dealership in DFW area period. I had a chance to take my car to other Toyota dealerships including Toyota headquarters in Plano & Toyota of Richardson for routine DFW area period. I had a chance to take my car to other Toyota dealerships including Toyota headquarters in Plano & Toyota of Richardson for routine maintenance service and I can say for sure Pat Lobb’s of Toyota service came on top. All the service advisors are very professional, knowledgeable and courteous. Highly recommend these guys. 10/10 from the shuttle driver to the guy who pulls up your car when the service is complete. Toyota of McKinney service is the best. More

by Syed

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jan 07, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for this wonderful review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

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