Austin Reiter | Page 16

I live in Palm Coast, Florida, back in March 2023 I took my car to a reputable mechanic shop in my town because it wasn't running properly. It was determined that I needed a new transmission so they ordered my car to a reputable mechanic shop in my town because it wasn't running properly. It was determined that I needed a new transmission so they ordered one from the Beck Nissan dealer when the transmission arrived it was not working properly so they called Beck Nissan and was told that they needed to have my vehicle towed to them so they could check the new transmission they sent before replacing it. So the mechanic shop towed it to them. Beck Nissan also determined that they would have to get another transmission and they would install it which they did, they had one of their guys drive my car from Palatka to Palm Coast to my mechanic so I could pick up my car. The problem I have is that one of their techs or the guy that drove my car back to my mechanic stole a grey hard case that had my power lug nut inside of it and they stole my tire air inflator pump that I use to put air in my tires. Both these items were not cheap I called my mechanic shop and told them about it and they said they would contact Beck Nissan and inform them. When I dropped my car off it was in there and when I picked it up it was gone, I know my mechanic shop didn't take it because I got something out of the trunk that I forgot to take out and my stuff was there. To date, Beck Nissan has not notified me about my property. I had no idea my car was going to be towed to Beck Nissan or I would have gone to my mechanic shop and removed my items. I know the theft did not happen at my mechanic shop because I have left my car with them several times and nothing like this has ever happened. Beck Nissan has a theft working in their service department that goes through people's cars looking for items to steal, I hope someone catches his xxx and chops his hands off, freaking thieves. Beck Nissan I want my (2) items or a replacement or the money for it I will not wait any longer before I call the news station. Dawana B, Palm Coast Florida More

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Fast service. Austin was great always takes care of me. Recommend Beck to many I know. Austin was great always takes care of me. Recommend Beck to many I know. More

by ROGERBUZ Verified Customer Verified Customer

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I love beck! !! They treat you like family!! Best place to buy a car. You will not go wrong shopping at beck!! !! They treat you like family!! Best place to buy a car. You will not go wrong shopping at beck!! More

by blueidwonder14 Verified Customer Verified Customer

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Wonderful, courteous, and kind people that make every effort to make me very, very happy!! effort to make me very, very happy!! More

by bokesson Verified Customer Verified Customer

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Good places to go to take care you car nices people great places good job places good job More

by isolinacaraballo Verified Customer Verified Customer

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Great service. 10/10 service department. Work was done right and fast! I will be taking my vehicles there from now on. 10/10 service department. Work was done right and fast! I will be taking my vehicles there from now on. More

by JONATHANG541 Verified Customer Verified Customer

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Your HR department does an exemplary job of hiring the best! I have been a customer since 2010 and have always been more than satisfied with the service I received. best! I have been a customer since 2010 and have always been more than satisfied with the service I received. More

by KALYWE60 Verified Customer Verified Customer

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Always thorough. .. great service! And Mike is always so great! As well as Austin. Great service dept. .. great service! And Mike is always so great! As well as Austin. Great service dept. More

by ditzychic_87 Verified Customer Verified Customer

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Awesome service and have been going to Beck since 2008 for all service to both vehicles. I do live in Orange Park so that should say enough, and yes all my vehicles have been bought at Beck. Anna is won for all service to both vehicles. I do live in Orange Park so that should say enough, and yes all my vehicles have been bought at Beck. Anna is wonderful and the service at Nissan and Dodge have always been impeccable. Job well done, keep up the good work. Austin, a great thanks for keeping the service center running smoothly!! More

by Jcalixte Verified Customer Verified Customer

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Right on time for appointment. Quick and efficient. Did not have to wait long. Waiting room was clean and refreshments were available. TV provided entertainment. Great all aro Quick and efficient. Did not have to wait long. Waiting room was clean and refreshments were available. TV provided entertainment. Great all around. More

by BlueCamaroJacky Verified Customer Verified Customer

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