Austin Reiter
Austin Reiter at Beck Nissan

Austin Reiter

Service Manager

Beck Nissan

252 US-17
Palatka, FL 32177

4.8
171 Reviews
4.8

171 Reviews

Write a Review

171 Reviews of Austin Reiter

May 13, 2026

Dealership Rating
Employee Rating

Great Serves as always! !! fast and will always get my car taken care od at Beck's> More

by NITROUSFISH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

May 13, 2026

Beck Nissan responded

We appreciate your loyalty and your feedback. Thanks for the 5-stars! We'll see you next time!

May 01, 2026

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Did the service I requested and it was very quick. A little more than I was expecting. More

by lisa
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Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

May 05, 2026

Beck Nissan responded

We're glad we could get you taken care of quickly and handle everything you came in for. We appreciate you choosing us and hope to see you next time you need service. — Carole M

May 01, 2026

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Did a great job on my car like it never happened would go back to them More

by darnstew
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Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

May 18, 2026

Beck Nissan responded

Thanks! We'll look forward to seeing you on your next visit! — Carole M

April 29, 2026

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Needed to bring my SUV in for an oil change and tire rotation. They were quick, done in under an hour, and very friendly. They were so nice and upfront when I bought my SUV here a few months ago, that’s More

by TiffanyW
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Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

May 19, 2026

Beck Nissan responded

Thank you for coming back to see us, Tiffany—we really appreciate it! It’s great to hear your service visit was quick, straightforward, and that our team made you feel comfortable without any pressure. That’s exactly the experience we want every time, from purchase to service. We’re glad you chose us again for your 5,000-mile service and look forward to taking care of you and your SUV down the road. Thanks again for choosing Beck! — Carole M

April 03, 2026

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I always have a great experience when dealing with Austin and I thank him for a phenomenal job he is doing as the supervisor of the service department!! More

by danielsgl82
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Recommend Dealer
Yes

Other Employees Tagged: Chris Gatewood

Apr 06, 2026

Beck Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you consistently have a great experience working with Austin. We’ll be sure to share your feedback with him—he’ll really appreciate it! We look forward to continuing to provide you with excellent service each time you visit.

March 15, 2026

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Great shop staff always looking out for me. Very friendly shop manager is helpful too. More

by WHATLEY1ON1
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Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Mar 26, 2026

Beck Nissan responded

Thank you for sharing this! We’re glad our shop team and manager could make your visits smooth and friendly. It’s always our goal to look out for our customers, and we appreciate you noticing!

March 10, 2026

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Horrible experience on a Saturday, the guy was rude, told me it will be an hour or hour and a half. I did not mind waiting. He never approached me again to see what I wanted. I needed new breaks, tire rotati More

by JOCOOLEY316
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Recommend Dealer
No
Mar 26, 2026

Beck Nissan responded

We’re sorry to hear your experience wasn’t what you expected. It sounds like there were a few things that didn’t go as smoothly as usual, and we understand how that can be frustrating. Please feel free to reach out to me at (386) 328-0344, ext.135.

March 06, 2026

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Reliable efficient; was surprised to see greasy hand prints on my door and inside the car More

by MY561
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Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Mar 26, 2026

Beck Nissan responded

Thank you for your honest feedback. We’re glad to hear you found our service reliable and efficient, but we sincerely apologize for the cleanliness issue with your vehicle. That’s not the experience we want for our customers, and we’ll make sure to address it with our team so it doesn’t happen again.

February 18, 2026

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I had service here two times. Service is always fast and People are always very friendly and polite. More

by Ol Fen
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Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Feb 21, 2026

Beck Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you’ve had fast service and that our team has been friendly and polite during both of your visits. Providing a welcoming and efficient experience is always our goal, and it means a lot to know we’re hitting the mark. We truly appreciate your support and look forward to serving you again soon!

November 23, 2025

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Very pleasant and able to answer all questions I had. . And if unable to help found the right person. More

by Theresajarnau@aol.com
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Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Nov 24, 2025

Beck Nissan responded

Thank you for sharing this, Theresa! We’re so glad to hear that our team made your visit pleasant and ensured all your questions were answered. When something requires a little extra help, we’re always happy to connect you with the right person. We appreciate you choosing Beck and look forward to assisting you again!

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