Austin Reiter
Austin Reiter at Beck Nissan

Austin Reiter

Service Manager

Beck Nissan

252 US-17
Palatka, FL 32177

4.8
190 Reviews
4.8

190 Reviews

Write a Review

190 Reviews of Austin Reiter

July 24, 2026

Dealership Rating
Employee Rating

I arrived for an appointment at 10:30 at 10:00 and was on my way home by 11:30. Great service. ‘ More

by wgoodwinb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Jul 24, 2026

Beck Nissan responded

Thank you for the great review! We're happy to hear your visit was quick and hassle-free. Getting you back on the road as efficiently as possible is always our goal, so it's wonderful to know we delivered. We truly appreciate you choosing us and look forward to seeing you again when it's time for your next visit. — Carole M

July 23, 2026

Dealership Rating
Employee Rating

Professional quick service at a reasonable price my go to dealership in the North Florida area More

by SPNATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Beck Nissan responded

We really appreciate you taking the time to share this! Knowing that Beck is your go-to dealership in North Florida means a lot to our team. We’re glad we’ve been able to provide the kind of service you’re looking for—quick, professional, and fair. Thank you for your continued trust and for allowing us the opportunity to take care of you and your vehicle. — Carole M

July 22, 2026

Dealership Rating
Employee Rating

The service department was very efficiant and helpful they had my issues resolved in no time More

by Michelle Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Beck Nissan responded

Thank you for the kind words, Michelle! We're happy to hear your visit was a good one and that our service team was able to get everything sorted out quickly. We know car trouble is never convenient, so it's always rewarding to hear we were able to get you back on the road without delay. Thanks for choosing Beck—we appreciate your business! — Carole M

July 11, 2026

Dealership Rating
Employee Rating

Reached out BeckNissan for Service, Response quick service and excellent service, Thanks for coffe machine. More

by Rama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Jul 14, 2026

Beck Nissan responded

Thank you for sharing your experience! We're glad our team was able to respond quickly and provide the excellent service you were looking for. We're also happy to hear you enjoyed the coffee while you were here—it's the little touches that help make your visit more comfortable. We appreciate you choosing Beck Nissan and look forward to taking care of you again the next time you need service. — Carole M

July 10, 2026

Dealership Rating
Employee Rating

The service manager and the entire service department are excellent, knowledgeable and professional. I highly recommend. More

by CHRISSBELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Beck Nissan responded

Thank you for the recommendation! We're proud to have a service team that customers can count on, and we're glad their knowledge and professionalism made a positive impression. Our service manager and the entire department work hard to provide a great experience from start to finish, and we appreciate you taking the time to recognize their efforts. — Carole M

July 10, 2026

Dealership Rating
Employee Rating

I've been driving for 57 years, and this is the best service department I ever dealt with. More

by khag53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Jul 14, 2026

Beck Nissan responded

Thank you for sharing such a meaningful compliment! After 57 years of driving and countless service experiences, it means a great deal to hear that our team stands out as the best you've worked with. We're grateful for your trust and for the opportunity to care for your vehicle. Our service team takes pride in providing knowledgeable, dependable, and respectful service, and we're thrilled to know that came through during your visit. We look forward to continuing to take great care of you for many years to come. — Carole M

July 09, 2026

Dealership Rating
Employee Rating

The service department was very thorough in their diagnostic procedures and tests. My car had multiple problems which were fixed as soon as they got the parts and worked with my time frame More

by candicechilders64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Jul 14, 2026

Beck Nissan responded

Thank you for your thoughtful review, Candice! We're glad our team was able to thoroughly diagnose the issues with your vehicle and get everything repaired once the parts arrived. We know dealing with multiple repairs can be stressful, so we're happy we could work around your schedule and get you back on the road as quickly as possible. We appreciate your trust in our service department and look forward to being here whenever you need us. — Carole M

July 07, 2026

Dealership Rating
Employee Rating

My last 2 visits, they did not reset oil change in car computer and I don't know how. So, every time I start the vehicle it tells me I need an oil chance; I have to dismiss from screen. Requested new cons More

by tony.leopardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Jul 08, 2026

Beck Nissan responded

Thank you for taking the time to share your experience, Tony. We're sorry to hear about the frustration you've had with both the oil change reminder not being reset and the ongoing issue with your Frontier's center console. We understand how disappointing it is to still be waiting for a resolution. I've shared your concerns with our Service Manager, and he will be reaching out to you by the end of the day today to discuss both issues and work toward a resolution. We appreciate your patience and the opportunity to make this right. If there's anything else I can assist you with, please don't hesitate to contact me directly at (386) 328-0344, ext. 135. Whether it's related to this visit or any future experience at one of our dealerships, I'm always happy to help in any way I can. Thank you, Carole Mahanes Customer Experience Coordinator

July 04, 2026

Dealership Rating
Employee Rating

As always I was treated as one of the family with speed and convenience. My vehicle was done before expected and that saved on my time. Whenever I come to the service entrance, I’m greeted by name and that More

by C_NEELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi Davis

Jul 07, 2026

Beck Nissan responded

Thank you for your continued trust in us! It's great to hear that you feel welcomed every time you visit. Being greeted by name and getting you back on the road sooner than expected are the kinds of details that matter, and we're glad they made a difference. We appreciate your loyalty and look forward to seeing you again at your next service visit. — Carole M

July 01, 2026

Dealership Rating
Employee Rating

Very helpful very professional building is always clean always willing to provide service beyond my expectations More

by lorettajackson81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

Jul 03, 2026

Beck Nissan responded

Thank you for the kind words, Loretta! It's great to hear you've had consistently positive experiences with our team. We believe the little things matter, from providing helpful service to maintaining a welcoming environment, so it's nice to know those efforts don't go unnoticed. We appreciate your support and look forward to your next visit. — Carole M

1
...

Dealership Inventory (140 Vehicles)

used 2020 Nissan Kicks car
2020 Nissan Kicks
used
Super Black exterior
CVT
Front-wheel Drive
used 2020 Jeep Compass car
2020 Jeep Compass
used
Laser Blue Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Nissan Sentra car, priced at $24,028
2026 Nissan Sentra
new
Gun Metallic exterior
Automatic
Front-wheel Drive
new 2026 Nissan Kicks car, priced at $24,256
2026 Nissan Kicks
new
Deep Blue Pearl exterior
Automatic
Front-wheel Drive
new 2026 Nissan Altima car, priced at $32,172
2026 Nissan Altima
new
Gray Sky Pearl/Super Black exterior
Automatic
Front-wheel Drive
new 2025 Nissan Armada car, priced at $82,320
2025 Nissan Armada
new
Red exterior
Automatic
Four-wheel Drive