Austin Roberts | Page 6

These guys were so awesome austin helped me out and did a really really great job! really really great job! More

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You guys did not air up the tires, which seems to be a basic thing that other oil change locations do as part of the service they provide. Also, the time quoted was about 45 minutes and it took nearly an basic thing that other oil change locations do as part of the service they provide. Also, the time quoted was about 45 minutes and it took nearly an hour and 45 minutes from the time I handed over the keys. Most other places get oil changes done in less than 15 minutes. I don't understand the point of you guys requiring me to make an appointment when the appointment time obviously does not matter. If you can't get a job done in 45 minutes then simply do not claim that you can. If I had been told it would be over hour to wait then I would not have sat at the dealership waiting, I would have dropped off the vehicle and returned later to pick it up. If the next free oil change goes as poorly as this first one did then we will choose not to return for any future service appointments. More

by bkcomley Verified Customer Verified Customer

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I have bought several vehicles from Patriot in Mcalester. The buying experience was smooth and painless but they dont stop there. After everyone of my 6 purchases Kelli has helped me keep all of them service The buying experience was smooth and painless but they dont stop there. After everyone of my 6 purchases Kelli has helped me keep all of them serviced. She keeps me updated with any maintenance that is needed and answers all of my questions regarding parts and warranties. Great job Patriot! More

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