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Austin Rogers

Overview Reviews (61) Inventory (171)

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Austin Rogers

Service Advisor

Spitzer Buick GMC

1060 Bright Rd
Findlay, OH 45840

This industry is always changing and adapting to provide comfort and convenience for our daily lives and traveling making diagnosis and repairs more and more difficult. Developing trustworthy service is our promise and we strive to deliver that expectation to every service customer. Schedule today for quality maintenance and repairs with GM certified technicians. Spitzer Buick GMC (419) 423-7161 1060 Bright Rd Findlay, OH 45840

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4.7

61 Reviews

Overview Reviews (61) Inventory (171)

Dealership Experience

1 yr, 10 mos

Industry Experience

12 yrs, 11 mos

Specialties & Trainings

GM CERTIFIED SERVICE ADVISOR

AUTOMOTIVE ASSOCIATES DEGREE

ASSOCIATES AUTOMOTIVE BUSINESS MANAGEMENT DEGREE

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4.7

61 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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61 Reviews of Austin Rogers

June 02, 2026

Dealership Rating

Employee Rating

Great service! I had no appt but stop because my car was not running well and needed to be Serviced. Austin was great. He got my car evaluated quickly and gave be I had no appt but stop because my car was not running well and needed to be Serviced. Austin was great. He got my car evaluated quickly and gave be a diagnosis and what needed to be repaired. It was Friday late afternoon. He got me into a loaner for the weekend. Monday morning called with the estimate and my car was repaired and ready for pick up early afternoon. Thank you for the great service! More

by pwallace1065

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 02, 2026 -

Spitzer Buick GMC responded

We’re thrilled Austin assessed your Buick Encore without an appointment and arranged a weekend loaner promptly. We appreciate how quickly your estimate and repairs were completed early Monday afternoon, getting you back on the road. Thank you for sharing your experience!

May 30, 2026

Dealership Rating

Employee Rating

Friendly, competent and thorough They were great to deal with and timely with their service. with and timely with their service. More

by HERITAGEGIRL80

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Austin Rogers

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May 30, 2026 -

Spitzer Buick GMC responded

Thank you for recognizing our team’s friendly, competent, and thorough service for your Buick Envista. We’re pleased we completed your service promptly. We appreciate your trust and hope to assist you again.

May 28, 2026

Dealership Rating

Employee Rating

Add on and up selling was not appreciated. $69.95 oil change and $9.95 tire rotation ended up being $98.00 with no cabin filter or other filter. $69.95 oil change and $9.95 tire rotation ended up being $98.00 with no cabin filter or other filter. More

by Treadnwater

Verified Customer

Recommend Dealer

Other Employees Tagged: Austin Rogers

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May 28, 2026 -

Spitzer Buick GMC responded

Thank you for your feedback. We apologize for the frustration regarding the pricing and recommendations during your visit. Our goal is to provide transparent service recommendations based on your vehicle’s needs, never to make anyone feel pressured into additional services. We appreciate you pointing this out and will use your comments as a coaching opportunity with our team to ensure pricing and optional services are communicated more clearly upfront. Thank you for giving us the opportunity to service your vehicle.

May 13, 2026

Dealership Rating

Employee Rating

They had the car I was looking for at the right price. Staff were very attentive to my needs and great to work with!! Staff were very attentive to my needs and great to work with!! More

by Christy Rogers

Recommend Dealer

Yes

Other Employees Tagged: Nick Robinson, Jonathan Calmus, Michael Holtgreven Jr, Justin Wightman, Joshua Mendez

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May 14, 2026 -

Spitzer Buick GMC responded

It’s wonderful to hear our team helped you find the right Subaru Outback at a price that worked for you. We’re pleased the staff was attentive and enjoyable to work with. Thank you for choosing us, and we look forward to assisting you again.

May 08, 2026

Dealership Rating

Employee Rating

I may have worked with some of the other guys and they were great .Joe was the best as far as listening to our issues and solving them perfectly .He made our service pleasurable . were great .Joe was the best as far as listening to our issues and solving them perfectly .He made our service pleasurable . More

by herrigj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gregory Smith, Joseph Secord, Michael Troutner

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May 08, 2026 -

Spitzer Buick GMC responded

We’re grateful for your five-star review and glad our team listened to your concerns during your GMC Acadia service. It’s wonderful to know your visit was enjoyable. We appreciate your feedback.

May 07, 2026

Dealership Rating

Employee Rating

All right They were punctal, knowledgeable,and easy to work wiyh. I believe I have said enogh. work wiyh. I believe I have said enogh. More

by CBWILLSMOM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Austin Rogers

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May 07, 2026 -

Spitzer Buick GMC responded

Thank you for noting how prompt and knowledgeable our team was during your GMC service. Austin and our team appreciated your feedback and are pleased the process was smooth. We look forward to assisting you again.

May 02, 2026

Dealership Rating

Employee Rating

Was able to schedule promptly and service was done sooner than expected. Everyone I interacted withe was pleasant, friendly and helpful. than expected. Everyone I interacted withe was pleasant, friendly and helpful. More

by kasuggs

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gregory Smith, Joseph Secord, Michael Troutner

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May 02, 2026 -

Spitzer Buick GMC responded

Thanks for letting us know about your recent visit. We’re pleased your Buick Regal service was completed earlier than expected and that our team was both friendly and helpful. We look forward to assisting you again.

April 30, 2026

Dealership Rating

Employee Rating

Great service dept Very good service and good people helpful recommend them to others for services helpful recommend them to others for services More

by gaginn@toast.net

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 30, 2026 -

Spitzer Buick GMC responded

We’re pleased to hear our team provided helpful service for your GMC Acadia. Thank you for recommending us to others.

April 23, 2026

Dealership Rating

Employee Rating

Austin went above and beyond to make sure my truck was in tip top shape. Thank you so much, Austin! tip top shape. Thank you so much, Austin! More

by morgan.romick

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Deitrick, Nick Robinson, Gregory Smith, Steven Tong, Joseph Secord

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Apr 23, 2026 -

Spitzer Buick GMC responded

Thank you for the five star rating and for recognizing Austin’s dedication to getting your GMC Sierra 1500 in top condition. We’re glad we could deliver the service you deserved. We look forward to assisting you again.

April 18, 2026

Dealership Rating

Employee Rating

They were thorough, fast and fix the problems I was having. They also explained all of my questions in a fast courteous manner. having. They also explained all of my questions in a fast courteous manner. More

by Jritter7

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Austin Rogers

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Apr 18, 2026 -

Spitzer Buick GMC responded

Thanks for the five-star rating. Our service advisor Austin is glad we were thorough and resolved the issues on your GMC Yukon XL promptly. We’re happy to know the explanations were clear and courteous.

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