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Michael Troutner
Michael Troutner at Spitzer Buick GMC

Michael Troutner

Service Appointment Scheduler

Spitzer Buick GMC

1060 Bright Rd
Findlay, OH 45840

5.0
10 Reviews
5.0

10 Reviews

Write a Review

10 Reviews of Michael Troutner

May 08, 2026

Dealership Rating
Employee Rating

I may have worked with some of the other guys and they were great .Joe was the best as far as listening to our issues and solving them perfectly .He made our service pleasurable . More

by herrigj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Smith, Austin Rogers, Joseph Secord

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May 08, 2026

Spitzer Buick GMC responded

We’re grateful for your five-star review and glad our team listened to your concerns during your GMC Acadia service. It’s wonderful to know your visit was enjoyable. We appreciate your feedback.

May 02, 2026

Dealership Rating
Employee Rating

Was able to schedule promptly and service was done sooner than expected. Everyone I interacted withe was pleasant, friendly and helpful. More

by kasuggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Smith, Austin Rogers, Joseph Secord

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May 02, 2026

Spitzer Buick GMC responded

Thanks for letting us know about your recent visit. We’re pleased your Buick Regal service was completed earlier than expected and that our team was both friendly and helpful. We look forward to assisting you again.

April 16, 2026

Dealership Rating
Employee Rating

I felt pressured to purchase more (allot) of extra things for the car. I felt like he thought of me and a woman and didn't know what I was doing. More

by cccottermp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Rogers, Joseph Secord

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Apr 18, 2026

Spitzer Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

March 22, 2026

Dealership Rating
Employee Rating

The service dept has always been very attentive to my needs. I'd recommend them to my friends. Steve, Mike, Joe and Austin, excellent job. More

by UNWOODS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Smith, Austin Rogers, Joseph Secord

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Mar 22, 2026

Spitzer Buick GMC responded

We’re glad our service team has been attentive to your needs. Thank you for recommending us and for recognizing Austin, Michael and Joseph for their care of your GMC. We look forward to helping you again.

February 02, 2026

Dealership Rating
Employee Rating

All people who I interacted. With were very helpful and. All the work bvdone was vcompldted very quickly. I would rate every thing was complete and I will surely recommend your s More

by AGSPTEPANIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Smith, Austin Rogers, Joseph Secord, Anita Hankins , Scott Cattell, Rick England

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Feb 03, 2026

Spitzer Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2025

Dealership Rating
Employee Rating

The service was very good, done right and on time. Everyone was polite and courteous! More

by HOWIEM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 23, 2025

Spitzer Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 15, 2025

Dealership Rating
Employee Rating

They have great people employed at the dealership. They treat their customers with respect and kindness. I always feel they care about treating me fairly and have my interest in mind. More

by PMAYRES24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Deitrick, Nick Robinson, Rafe Kirby, Tysen Lata, Steven Tong, Austin Rogers, Joseph Secord

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Nov 15, 2025

Spitzer Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Buick GMC.

October 20, 2025

Dealership Rating
Employee Rating

It is a good dealership for service and sales. Friendly and honest. I would recommend. More

by Jgwire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Secord

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Oct 20, 2025

Spitzer Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

October 16, 2025

Dealership Rating
Employee Rating

Everyone was friendly. But it took an hour and 20 minutes to get an oil change. More

by COLENYE.CN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Secord

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October 03, 2025

Dealership Rating
Employee Rating

Very easy to deal with even though our car wasn’t purchased there. Very satisfied with customer service and mechanics. More

by Rrieg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Secord

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Oct 03, 2025

Spitzer Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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