Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Michael Troutner
Michael Troutner at Spitzer Buick GMC

Michael Troutner

Service Appointment Scheduler

Spitzer Buick GMC

1060 Bright Rd
Findlay, OH 45840

5.0
11 Reviews
5.0

11 Reviews

Write a Review

11 Reviews of Michael Troutner

May 27, 2026

Dealership Rating
Employee Rating

They listen to all concerns and address them. Prompt and friendly service in a clean environment More

by SUZANNECURLIS52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Secord

Report | Print
May 27, 2026

Spitzer Buick GMC responded

Thank you for your kind words about your Buick Envision service. We’re happy our team listened to your concerns and provided prompt, friendly service in a clean environment. We look forward to assisting you again.

May 08, 2026

Dealership Rating
Employee Rating

I may have worked with some of the other guys and they were great .Joe was the best as far as listening to our issues and solving them perfectly .He made our service pleasurable . More

by herrigj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Smith, Austin Rogers, Joseph Secord

Report | Print
May 08, 2026

Spitzer Buick GMC responded

We’re grateful for your five-star review and glad our team listened to your concerns during your GMC Acadia service. It’s wonderful to know your visit was enjoyable. We appreciate your feedback.

May 02, 2026

Dealership Rating
Employee Rating

Was able to schedule promptly and service was done sooner than expected. Everyone I interacted withe was pleasant, friendly and helpful. More

by kasuggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Smith, Austin Rogers, Joseph Secord

Report | Print
May 02, 2026

Spitzer Buick GMC responded

Thanks for letting us know about your recent visit. We’re pleased your Buick Regal service was completed earlier than expected and that our team was both friendly and helpful. We look forward to assisting you again.

April 16, 2026

Dealership Rating
Employee Rating

I felt pressured to purchase more (allot) of extra things for the car. I felt like he thought of me and a woman and didn't know what I was doing. More

by cccottermp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Rogers, Joseph Secord

Report | Print
Apr 18, 2026

Spitzer Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

March 22, 2026

Dealership Rating
Employee Rating

The service dept has always been very attentive to my needs. I'd recommend them to my friends. Steve, Mike, Joe and Austin, excellent job. More

by UNWOODS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Smith, Austin Rogers, Joseph Secord

Report | Print
Mar 22, 2026

Spitzer Buick GMC responded

We’re glad our service team has been attentive to your needs. Thank you for recommending us and for recognizing Austin, Michael and Joseph for their care of your GMC. We look forward to helping you again.

February 02, 2026

Dealership Rating
Employee Rating

All people who I interacted. With were very helpful and. All the work bvdone was vcompldted very quickly. I would rate every thing was complete and I will surely recommend your s More

by AGSPTEPANIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Smith, Austin Rogers, Joseph Secord, Anita Hankins , Scott Cattell, Rick England

Report | Print
Feb 03, 2026

Spitzer Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2025

Dealership Rating
Employee Rating

The service was very good, done right and on time. Everyone was polite and courteous! More

by HOWIEM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 23, 2025

Spitzer Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 15, 2025

Dealership Rating
Employee Rating

They have great people employed at the dealership. They treat their customers with respect and kindness. I always feel they care about treating me fairly and have my interest in mind. More

by PMAYRES24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Deitrick, Nick Robinson, Rafe Kirby, Tysen Lata, Steven Tong, Austin Rogers, Joseph Secord

Report | Print
Nov 15, 2025

Spitzer Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Buick GMC.

October 20, 2025

Dealership Rating
Employee Rating

It is a good dealership for service and sales. Friendly and honest. I would recommend. More

by Jgwire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Secord

Report | Print
Oct 20, 2025

Spitzer Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

October 16, 2025

Dealership Rating
Employee Rating

Everyone was friendly. But it took an hour and 20 minutes to get an oil change. More

by COLENYE.CN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Secord

Report | Print
1
2

Dealership Inventory (171 Vehicles)

used 2024 Honda Accord car, priced at $26,218
2024 Honda Accord
used
Crystal Black Pearl exterior
CVT
Front-wheel Drive
$26,218
View Details
used 2024 Ram 2500 car, priced at $42,380
2024 Ram 2500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$42,380
View Details
used 2023 Nissan Altima car, priced at $22,633
2023 Nissan Altima
used
Scarlet Ember Tintcoat exterior
CVT
All-wheel Drive
$22,633
View Details
used 2021 Honda Pilot car, priced at $28,712
2021 Honda Pilot
used
Modern Steel Metallic exterior
Automatic
Front-wheel Drive
$28,712
View Details
new 2026 Buick Enclave car, priced at $56,160
2026 Buick Enclave
new
ebony twilight metallic exterior
Automatic
All-wheel Drive
$56,160
View Details
new 2026 GMC Sierra 3500 car, priced at $107,422
2026 GMC Sierra 3500
new
Glacier White Tricoat exterior
Automatic
Four-wheel Drive
$107,422
View Details
View All Inventory