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Joseph Secord
Joseph Secord at Spitzer Buick GMC

Joseph Secord

Service Advisor

Spitzer Buick GMC

1060 Bright Rd
Findlay, OH 45840

Contact Me
4.9
30 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

10 yrs

Specialties & Trainings

Knowledge Of Multiple Brands

gm certified

4.9

30 Reviews

Write a Review

30 Reviews of Joseph Secord

May 13, 2026

Dealership Rating
Employee Rating

Not happy with service. Asked about a issue with the passenger seat belt and issue not resolved. Will be going to another GMC dealership for future services. More

by hill.mark6147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 11, 2026

Dealership Rating
Employee Rating

Joe is a rock star! Service was quick and painless. My problem was resolved. Thank you. More

by Richardzydonik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2026

Spitzer Buick GMC responded

We’re thrilled Joseph provided efficient and hassle-free service on your Chevrolet Tahoe and resolved the issue. Thank you for sharing your experience and we look forward to assisting you again.

May 08, 2026

Dealership Rating
Employee Rating

I may have worked with some of the other guys and they were great .Joe was the best as far as listening to our issues and solving them perfectly .He made our service pleasurable . More

by herrigj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Smith, Austin Rogers, Michael Troutner

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May 08, 2026

Spitzer Buick GMC responded

We’re grateful for your five-star review and glad our team listened to your concerns during your GMC Acadia service. It’s wonderful to know your visit was enjoyable. We appreciate your feedback.

May 02, 2026

Dealership Rating
Employee Rating

Was able to schedule promptly and service was done sooner than expected. Everyone I interacted withe was pleasant, friendly and helpful. More

by kasuggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Smith, Austin Rogers, Michael Troutner

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May 02, 2026

Spitzer Buick GMC responded

Thanks for letting us know about your recent visit. We’re pleased your Buick Regal service was completed earlier than expected and that our team was both friendly and helpful. We look forward to assisting you again.

May 01, 2026

Dealership Rating
Employee Rating

They are great getting things done and get you out the door even if you are early More

by psbillock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Robinson, Jonathan Guerra, Brandi Fox, Tawnie Bishop, Kaitlyn Charlton

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May 01, 2026

Spitzer Buick GMC responded

Jonathan and our service team are happy we could accommodate your GMC Acadia service first thing and have you back on the road quickly. We appreciate your five-star feedback. We look forward to assisting you again on your next visit.

April 23, 2026

Dealership Rating
Employee Rating

Austin went above and beyond to make sure my truck was in tip top shape. Thank you so much, Austin! More

by morgan.romick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Deitrick, Nick Robinson, Gregory Smith, Steven Tong, Austin Rogers

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Apr 23, 2026

Spitzer Buick GMC responded

Thank you for the five star rating and for recognizing Austin’s dedication to getting your GMC Sierra 1500 in top condition. We’re glad we could deliver the service you deserved. We look forward to assisting you again.

April 16, 2026

Dealership Rating
Employee Rating

I felt pressured to purchase more (allot) of extra things for the car. I felt like he thought of me and a woman and didn't know what I was doing. More

by cccottermp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Rogers, Michael Troutner

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Apr 18, 2026

Spitzer Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

April 08, 2026

Dealership Rating
Employee Rating

Great experience from the 1st phone call. Will definitely be a returning customer. Joe is The Best! More

by Blakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2026

Spitzer Buick GMC responded

Thank you, Blakley! Joseph and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Buick GMC.

March 22, 2026

Dealership Rating
Employee Rating

The service dept has always been very attentive to my needs. I'd recommend them to my friends. Steve, Mike, Joe and Austin, excellent job. More

by UNWOODS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Smith, Austin Rogers, Michael Troutner

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Mar 22, 2026

Spitzer Buick GMC responded

We’re glad our service team has been attentive to your needs. Thank you for recommending us and for recognizing Austin, Michael and Joseph for their care of your GMC. We look forward to helping you again.

February 15, 2026

Dealership Rating
Employee Rating

The customer service is always great! ! Never a long sit to get in and they always ensure everything is perfect in my vehicle and I’m happy! More

by brittanya31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Rogers , Driver Joe is so kind!!

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Feb 15, 2026

Spitzer Buick GMC responded

Thank you for highlighting the prompt service and thorough care we provide for your GMC Yukon XL. We’re glad you didn’t have to wait and that everything was completed to your satisfaction. We look forward to assisting you again.

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