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Joseph Secord
Joseph Secord at Spitzer Buick GMC

Joseph Secord

Service Advisor

Spitzer Buick GMC

1060 Bright Rd
Findlay, OH 45840

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4.9
34 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

10 yrs, 1 mo

Specialties & Trainings

Knowledge Of Multiple Brands

gm certified

4.9

34 Reviews

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34 Reviews of Joseph Secord

May 29, 2026

Dealership Rating
Employee Rating

Spitzer did a great job fixing my 2020 Equinox A/C. Quick, easy and a great price. 10/10 experience. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tawnie Bishop, Kaitlyn Charlton

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May 29, 2026

Spitzer Buick GMC responded

Thanks for the five-star review! We’re glad your 2020 Chevrolet Equinox A/C repair was efficient and competitively priced. Please let us know if there’s anything else we can help with.

May 27, 2026

Dealership Rating
Employee Rating

They listen to all concerns and address them. Prompt and friendly service in a clean environment More

by SUZANNECURLIS52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Troutner

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May 27, 2026

Spitzer Buick GMC responded

Thank you for your kind words about your Buick Envision service. We’re happy our team listened to your concerns and provided prompt, friendly service in a clean environment. We look forward to assisting you again.

May 24, 2026

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Employee Rating

Easy to schedule service that fits my schedule. Oil change was performed right away so it did not take much time away from my day. Joseph is always friendly and easy to work with. I liked the video More

by Madren73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 24, 2026

Spitzer Buick GMC responded

Thank you for sharing your experience. We’re pleased our convenient scheduling and prompt oil change fit into your day, and we’ll pass along your kind words to Joseph. It’s great to know the inspection video gave you confidence in your Buick’s condition.

May 14, 2026

Dealership Rating
Employee Rating

Joseph explained everything very friendly and helpful. Would highly recommend them for service. Everyone wads great More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2026

Spitzer Buick GMC responded

We’re glad Joseph provided clear and friendly explanations during your service. Thank you for recommending our service for your Buick Encore GX and for recognizing the team’s efforts. We look forward to assisting you again.

May 13, 2026

Dealership Rating
Employee Rating

Not happy with service. Asked about a issue with the passenger seat belt and issue not resolved. Will be going to another GMC dealership for future services. More

by hill.mark6147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 14, 2026

Spitzer Buick GMC responded

Thank you for sharing your feedback. I’m sorry to hear your concern with the passenger seat belt was not resolved during your visit. That’s certainly not the experience we want for our customers, especially when it involves a safety-related issue. We understand your frustration and respect your decision, though we would have appreciated another opportunity to address the concern properly. Thank you for giving us the chance to earn your business, and we wish you the best moving forward.

May 11, 2026

Dealership Rating
Employee Rating

Joe is a rock star! Service was quick and painless. My problem was resolved. Thank you. More

by Richardzydonik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2026

Spitzer Buick GMC responded

We’re thrilled Joseph provided efficient and hassle-free service on your Chevrolet Tahoe and resolved the issue. Thank you for sharing your experience and we look forward to assisting you again.

May 08, 2026

Dealership Rating
Employee Rating

I may have worked with some of the other guys and they were great .Joe was the best as far as listening to our issues and solving them perfectly .He made our service pleasurable . More

by herrigj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Smith, Austin Rogers, Michael Troutner

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May 08, 2026

Spitzer Buick GMC responded

We’re grateful for your five-star review and glad our team listened to your concerns during your GMC Acadia service. It’s wonderful to know your visit was enjoyable. We appreciate your feedback.

May 02, 2026

Dealership Rating
Employee Rating

Was able to schedule promptly and service was done sooner than expected. Everyone I interacted withe was pleasant, friendly and helpful. More

by kasuggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Smith, Austin Rogers, Michael Troutner

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May 02, 2026

Spitzer Buick GMC responded

Thanks for letting us know about your recent visit. We’re pleased your Buick Regal service was completed earlier than expected and that our team was both friendly and helpful. We look forward to assisting you again.

May 01, 2026

Dealership Rating
Employee Rating

They are great getting things done and get you out the door even if you are early More

by psbillock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Robinson, Jonathan Guerra, Brandi Fox, Tawnie Bishop, Kaitlyn Charlton

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May 01, 2026

Spitzer Buick GMC responded

Jonathan and our service team are happy we could accommodate your GMC Acadia service first thing and have you back on the road quickly. We appreciate your five-star feedback. We look forward to assisting you again on your next visit.

April 23, 2026

Dealership Rating
Employee Rating

Austin went above and beyond to make sure my truck was in tip top shape. Thank you so much, Austin! More

by morgan.romick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Deitrick, Nick Robinson, Gregory Smith, Steven Tong, Austin Rogers

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Apr 23, 2026

Spitzer Buick GMC responded

Thank you for the five star rating and for recognizing Austin’s dedication to getting your GMC Sierra 1500 in top condition. We’re glad we could deliver the service you deserved. We look forward to assisting you again.

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