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Austin Ward
Austin Ward at Rivard Royall GMC

Austin Ward

Sales Person

Rivard Royall GMC

2621 South Mendenhall Road
Memphis, TN 38115

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4.8
5 Reviews

Dealership Experience

9 mos

Industry Experience

9 mos

4.8

5 Reviews

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5 Reviews of Austin Ward

January 02, 2026

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Employee Rating

Austin did an outstanding job as a salesman. He worked with me and fixed every problem that I encountered. This is the best experience I’ve ever had when it came to purchasing a new car. More

by Jorowar
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Finance Experience
Recommend Dealer
Yes
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Jan 02, 2026

Rivard Royall GMC responded

Thank you for your review, Jorowar! We're thrilled to hear about your outstanding experience with Austin at Rivard-Royall GMC. It's great to know he was able to assist you effectively throughout your car purchase. We appreciate your feedback and hope to see you again soon! Sincerely The Team at Rivard-Royall GMC

December 12, 2025

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I was very happy with the service I received. Austin did a great job handling all the questions and helping us get the deal done More

by Josh Geurin
Sales Price Transparency
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Recommend Dealer
Yes
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Dec 12, 2025

Rivard Royall GMC responded

Thank you, Josh! We appreciate your kind words and are thrilled to hear about your positive experience with Austin at Rivard-Royall GMC. We strive to provide excellent service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely The Team at Rivard-Royall GMC

November 29, 2025

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Great experience! Ask for Austin Ward. The owner is a standup guy too. They lived up to their promises and made it easy. While Austin wasn’t pushy, as some sales p More

by crayms1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Vaughn, Tim Locke , Lauren in the service department. She did great.

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Nov 30, 2025

Rivard Royall GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at Rivard-Royall GMC and that Austin was able to assist you in such a helpful and honest manner. We pride ourselves on our commitment to our customers, and it’s fantastic to know we met your expectations. We look forward to seeing you again in the future and appreciate you sharing your experience! Sincerely The Team at Rivard-Royall GMC

November 04, 2025

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Easy to deal with. Took care of everything that youv woukd expect. Friendly people to deal with. More

by briancrossno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Vaughn

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October 02, 2025

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Employee Rating

The whole process was great. Austin answered all my questions or got me the answers I needed. The whole staff was very pleasant and worked to make sure I got the deal I needed. V More

by tommychapman921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Vaughn, Tim Locke

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Oct 12, 2025

Rivard Royall GMC responded

Thank you for sharing your experience! We’re so glad to hear that Austin and the rest of our team provided a smooth, professional, and helpful experience from start to finish. We appreciate your kind words and thank you for choosing Rivard-Royall GMC!

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