Anthony Vaughn

GREAT JOB. THE WHOLE EXPERIENCE WAS WELL DONE. IF YOU NEED A NEW OR USED VEHICLE, OR SERVICE NEEDS. THE WHOLE EXPERIENCE WAS WELL DONE. IF YOU NEED A NEW OR USED VEHICLE, OR SERVICE NEEDS. More

by A.KELLER Verified Customer Verified Customer

Report | Print

Tasha was extremely knowledgeable about the entire process was more than helpful in getting my deal done! 10/10 experience!!! process was more than helpful in getting my deal done! 10/10 experience!!! More

by Will Verified Customer Verified Customer

Report | Print

Experience was great the sales team was super nice. The atmosphere nice inside and was clean The atmosphere nice inside and was clean More

by soniamagtech Verified Customer Verified Customer

Report | Print

Mr. King was very kind. professional, patient, and helpful. He made sure that I found the exact truck that I wanted and had been looking for for months. Most salesman are very pushy which can sometim helpful. He made sure that I found the exact truck that I wanted and had been looking for for months. Most salesman are very pushy which can sometimes become overwhelming. Therefore, I appreciated Mr. King's patience and kindness. I could not have asked for a better salesman. Also the company worked really hard to get me a note that I could afford and that meant a lot to me. More

Report | Print

Great experience working with Jarvis . He knows how to get the deal that you want for your budget. He knows how to get the deal that you want for your budget. More

Report | Print

The actual car buying process was quick and easy, it’s the after that was not acceptable. My wife and I both bought vehicles that day but I did not arrive at the dealership thinking I was going to make a the after that was not acceptable. My wife and I both bought vehicles that day but I did not arrive at the dealership thinking I was going to make a deal. Although, the price was right and we made a deal, I did not have room in new truck for all my tools and personal items and was told it would be acceptable to return to get my stuff which included a decked tool box, seat covers and console safe, upon arrival to retrieve my stuff, the tool box was already removed, I removed the console safe and the seat covers were removed and no where to be found. No one in the service department could find them and I was told they were thrown away. The next day I contacted the manager and he said they found them. I returned only to find out that not even half was kept and for some reason the rest were thrown away. Mind you, these are $700 seat covers, just thrown away “because they didn’t know” even though I had contacted the sales person and manager letting them know I would be returning to retrieve my personal items. The service manager was unapologetic and offered zero compensation saying there’s nothing he can do. I won’t be doing business with this dealership again. More

by tstorywmfd Verified Customer Verified Customer

Report | Print

Everyone was extremely courteous and knowledgeable, making a pleasant buying experience. Not one employee walked by you without greeting you or striking up a conversation, something I’ve never experie making a pleasant buying experience. Not one employee walked by you without greeting you or striking up a conversation, something I’ve never experienced before at a dealership. More

by alabamafb Verified Customer Verified Customer

Report | Print

When I began my car search, I knew that my list of specifics was extensive. While I was looking at several other cars from other lots, my husband was also looking for himself, and found what he wanted specifics was extensive. While I was looking at several other cars from other lots, my husband was also looking for himself, and found what he wanted at Rivard-Royall GMC. When he said I should take a look, I wasn’t enthusiastic. Then he said “My love, Jarvis says he found you something…” and boy did he! Jarvis found my dream truck, and then moved mountains to make sure I got the keys. I’m so grateful for the knowledgeable, courteous, and welcoming staff, especially for fully detailing my brand new baby for me. I’ll drive every mile with joy and gratitude, and whenever I need another car, I’m coming right back to Jarvis at Rivard-Royall GMC! More

Report | Print

Great experience! Ask for Austin Ward. The owner is a standup guy too. They lived up to their promises and made it easy. While Austin wasn’t pushy, as some sales p Ask for Austin Ward. The owner is a standup guy too. They lived up to their promises and made it easy. While Austin wasn’t pushy, as some sales people can be, he was very helpful and did his homework. He showed an honest desire to meet my needs. More

by crayms1 Verified Customer Verified Customer

Report | Print

Derrick and Anthony were very helpful and descriptive in the process providing great customer service the process providing great customer service More

by donteg720 Verified Customer Verified Customer

Report | Print