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Austin Yates
Austin Yates at Jim Norton Chevrolet
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Austin Yates

Sales Director

Jim Norton Chevrolet

3131 N Aspen Ave
Broken Arrow, OK 74012

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4.6
11 Reviews
4.6

11 Reviews

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11 Reviews of Austin Yates

April 09, 2024

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Employee Rating

Very clean and inviting very Friendly staff and friendly services, Rob and Austin went above and beyond More

by cwgrlunlimited07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Doyle, Robert Burch

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Apr 10, 2024

Jim Norton Chevrolet responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Rob and Austin assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Courtney, Jim Norton Auto Group

February 23, 2024

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Originally called on phone . Answered all my questions. Decided to make the drive and was not disappointed. Went above and beyond to deal with us. Will definitely shop there agai More

by flyincow67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeana Adams

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Feb 26, 2024

Jim Norton Chevrolet responded

Thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

November 25, 2023

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Esmeralda Garcia helped me find an amazing suv really good customer service I recommend going to Jim Norton Chevrolet More

by SageWarren37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Doyle, Esmeralda Garcia

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Nov 27, 2023

Jim Norton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

November 02, 2023

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Employee Rating

I do not recommend purchasing a vehicle from Jim Norton Chevrolet in Broken Arrow, Oklahoma. More

by Maison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bill Doyle, Nick Hollingsworth, Ben Johnson, Jeana Adams

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Nov 02, 2023

Jim Norton Chevrolet responded

We are extremely thankful for our customers and value their honest feedback. Thank you for sharing these concerns, which are now under review with our management team. You are invited to contact our Sales Manager, Ben Johnson, bjohnson@jimnortonchevy.com, 918-615-2996 at any time – we welcome your call. Sincerely, Courtney, Jim Norton Auto Group

October 29, 2023

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Ronald made the process fast and seamless. 10/10 WOULD RECOMMEND! I love my 2024 equinox. More

by chelseabrodrick476
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Doyle , Ronald Conaway

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Oct 30, 2023

Jim Norton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

October 21, 2023

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They were able to get my payments at price I was willing to pay for the vehicle I wanted with no hassle. More

by Catmk9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeana Adams

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Oct 23, 2023

Jim Norton Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

October 20, 2023

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Hands down best experience I've had getting a truck. Jeana and Everyone where fantastic to work with! Thank you all so much More

by ashten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Doyle, Chris Freisen, Jeana Adams

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Oct 23, 2023

Jim Norton Chevrolet responded

We appreciate you for letting others know about your experience, ashten! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

September 02, 2023

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Employee Rating

Absolutely a fantastic car buying experience! Best customer service hands down! Go see Ronald at Jim Norton Chevrolet! More

by ayates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronald Conaway

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Sep 04, 2023

Jim Norton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

August 23, 2023

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I would recommend Jim Norton Chevrolet to all my family and friends. They are the most pleasant people we have ever bought a vehicle from. They are knowledgeable and passionate about helping their customer More

by carrollj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grant Freeman, Matt Thompson, Blake (Finance Dept.)

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Aug 24, 2023

Jim Norton Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

August 20, 2023

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Employee Rating

Everyone at this dealership has been so nice and helpful during this whole process of ordering my dream car. And I can't say enough about my salesman Ron. Always kept me in the loop until my car was deliver More

by toddweyher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Rombach , Ronald Conaway

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Aug 21, 2023

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

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