Ava Weldeab

I bought a new Rav-4 today from Dunning. It was a great experience. Everybody was professional and helpful.. I would recommend them to anybody.

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Had some issues with my car a couple weeks ago. Purchased back in October. Ava was great, kind, and patient! She walked me through the process and went above and beyond! 5 stars.

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Ava was great to work with. She was patient with me, not pushy and I thought she worked hard to find the right truck, for the right price. I felt I was offered a fair price for my trade in, and everyone I spoke with; Ava, financing and management where curtious and professional. I enjoyed negotiating with her and would highly recommend

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Went there to buy a used Honda. Just a very bad experience. The first day I looked at the car. put 500 dollars down on it . Took my car to my mechanic. My mechanic told me it needed tires. The next day I went back and told my salesperson Ava the car needed tires it was unsafe to drive. Ava just argue with me that they would not put on new tires.( So money hungry) After 20 minutes arguing with her I said I don't want the car. Ava ran to the manager . The manager came out to see me and told me he was going to put on new tires at Bell Tire. I told him just refund my 500 dollars and I will go back home. They did. Ava such a crybaby telling me she has to tear all of the paperwork up She also said she works so many hours there. I don't buy cars from cry babies and money hungry people.. I never come back to this place again. BEWARE OF THIS PLACE. STAY AWAY.

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We were not told before we made the two and half hour trip to see the vehicle of our interest that we needed insurance on it before we left with it. They said it's "company policy". We had to leave and come back the next day, making the two and half hour trip again. Than after we bought the vehicle we found out the car didn't have working heat and frozen trying to drive it back in 42° weather. The title still hasn't come for it though they promised to send it. Overall it was a bad experience.

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Ava and Vinh really helped me try and find a car within my budget and stuck with my needs/specifications. Although I did not finalize a transaction through them, they helped make my experience of trying to find a car really easy, seeing as I am located in Lansing!

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