Outstanding service.
You are met immediately by you service rep who checks you in. The service rep makes sure you are kept informed while your car is in for the service.
You are met immediately by you service rep who checks you in. The service rep makes sure you are kept informed while your car is in for the service. If something needs service they let you know so you can make the decision on whether to do the extra or not. Once your car is ready they come get you and go over the whole invoice explaining everything they did.
More
by KEllisks
Service Price Transparency
Dec 13, 2023 -
Burleson Nissan responded
Thank you again for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day!
Christi McCarthy
Owner Loyalty Manager
817-484-3417
cmccarthy@burlesonnissan.com
Service was prompt and great and the representative was
very friendly giving me a detailed breakdown of the service.
very friendly giving me a detailed breakdown of the service.
More
by Phil
Dec 07, 2023 -
Burleson Nissan responded
Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day!
Christi McCarthy
Owner Loyalty Manager
817-484-3417
cmccarthy@burlesonnissan.com
Took car for oil change and they were busy but happy with
service - have purchases last few vehicles from here and always happy
service - have purchases last few vehicles from here and always happy
More
by nelson1701
Service Price Transparency
Nov 10, 2023 -
Burleson Nissan responded
Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day!
Christi McCarthy
Owner Loyalty Manager
817-484-3417
cmccarthy@burlesonnissan.com
My under warranty Nissan Leaf needed a tow to a Nissan
dealership. The Nissan recovery service did not offer Burleson Nissan as even an option even though I live in Burleson. I forced the system to take
dealership. The Nissan recovery service did not offer Burleson Nissan as even an option even though I live in Burleson. I forced the system to take my vehicle to the Burleson dealership. I can see now why Nissan Recovery did not recommend I take my car there. It has been with them 2 1/2 days and despite making 4 calls to them for progress reports I have had no responses. Poor CUSTOMER SERVICE. I will be demanding to speak to the Service Manager/GM tomorrow.
More
by Alan Flewitt
Service Price Transparency
Oct 03, 2023 -
Burleson Nissan responded
Hi Alan, I'm sorry to see that you haven't had an exceptional experience with our Service Department. Please reach out to one of the following so we can discuss your issue.
Ryan Maganzini-Service Director-817-484-3502-rmaganzini@burlesonnissan.com
Christi McCarthy-Owner Loyalty Manager-817-484-3417 -cmccarthy@burlesonnissan.com
Thank you,
Christi McCarth
Burleson Nissan is my dealership since 2019.
Always courteous and prompt. My wait time is always less than I am told or expect. I will continue to be a satisfied customer.
Always courteous and prompt. My wait time is always less than I am told or expect. I will continue to be a satisfied customer.
More
by Garylove1348744
Service Price Transparency
Sep 21, 2023 -
Burleson Nissan responded
Thank you for taking the time to let us know how we did. We're glad to hear we continue to deliver such a great experience. If there's anything further we can do for you, we are happy to help!
Christi McCarthy
Owner Loyalty Manager
817-484-3417
cmccarthy@burlesonnissan.com
Polite, friendly, respectful and made sure all my
concerns were addressed. The service was completed quickly.
concerns were addressed. The service was completed quickly.
More
by berry0804
Service Price Transparency
Aug 11, 2023 -
Burleson Nissan responded
Thank you for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Christi McCarthy
Owner Loyalty Manager
817-484-3417
cmccarthy@burlesonnissan.com
The experience I had with the service department was the
absolute best. The service team there was absolutely the best you could hope for. I wish all dealerships had such good service as this dealership doe
absolute best. The service team there was absolutely the best you could hope for. I wish all dealerships had such good service as this dealership does.
More
by CYNDI
Service Price Transparency
Other Employees Tagged:
Tad Hutchison
, Don't know names of all but all were helpful
Aug 07, 2023 -
Burleson Nissan responded
Thank you for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Thank you for choosing Burleson Nissan,
Christi McCarthy
Owner Loyalty Manager
817-484-3417
cmccarthy@burlesonnissan.com
This is the best Dealer.
You can go anytime even without appointment. People are nice and you car is going to be perfect in a few minutes
You can go anytime even without appointment. People are nice and you car is going to be perfect in a few minutes
More
by islancisgs
Service Price Transparency
Jul 27, 2023 -
Burleson Nissan responded
Thank you for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Burleson Nissan! Let us know if we can help you with anything else.
Christi McCarthy
Owner Loyalty Manager
817-484-3417
Cmccarthy@burlesonnissan.com
I made an appointment for my 30,000 miles service
maintenance at 2pm yesterday and was greeted by David, the service technician at Burleson Nissan. David was already aware of what my car needed and h
maintenance at 2pm yesterday and was greeted by David, the service technician at Burleson Nissan. David was already aware of what my car needed and had me quickly in and out with minimum waiting time. This was my second appointment and again I received excellent service!
More
by Ronnie
Service Price Transparency
Other Employees Tagged:
David
Jul 04, 2023 -
Burleson Nissan responded
Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Christi McCarthy
Owner Loyalty Manager
817-484-3417
cmccarthy@burlesonnissan.com
The guys in service department are real nice and quick
to get your vehicle done!
to get your vehicle done!
More
by Allycat
Service Price Transparency
May 20, 2023 -
Burleson Nissan responded
Thank you for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Burleson Nissan! Feel free to reach out to us if you need anything. Have a wonderful day.
Christi McCarthy
Owner Loyalty Manager
817-484-3417
cmccarthy@burlesonnissan.com