Everyone that I worked with at the dealership was
pleasant, professional and helpful. They took the time to answer all the questions that I had and did not feel rushed.
pleasant, professional and helpful. They took the time to answer all the questions that I had and did not feel rushed.
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by JCLOOS
Verified Customer
Verified Customer
Aug 21, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for sharing your experience! We’re glad our team was pleasant, professional, and helpful throughout your visit. We’re especially happy you felt comfortable taking your time and getting all your questions answered. We truly appreciate your feedback!
Great very helpful n made experience great with fast
service They got me in and out and handled everything needed
service They got me in and out and handled everything needed
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by JASONGRYAN83
Verified Customer
Verified Customer
Other Employees Tagged:
Avi Avitan
Aug 10, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for the great feedback! We're glad our team was helpful, efficient, and made your experience a smooth one. We appreciate your support!
Clean, well organized facility, nice inventory, good
deals, good service, good people. Avi, Joe, and Bryce good, young professionals.
deals, good service, good people. Avi, Joe, and Bryce good, young professionals.
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by m1lovejaffe
Verified Customer
Verified Customer
Aug 06, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your feedback! We're glad you enjoyed our clean facility, great selection, and excellent service. We appreciate your kind words about Avi, Joe, and Bryce, and hope to see you again!
We had a wonderful experience and paperwork very
streamlined. Both sales person Avi Avitan and finance person Dylan Abell were very knowledgeable and pleasant to deal with.
streamlined. Both sales person Avi Avitan and finance person Dylan Abell were very knowledgeable and pleasant to deal with.
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by MONWK
Verified Customer
Verified Customer
Aug 05, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your wonderful feedback! We're delighted to hear you had such a smooth, streamlined experience. We're glad Avi Avitan and Dylan Abell provided knowledgeable, professional service and made the entire process enjoyable. We truly appreciate your kind words and your business!
Avi was great!
He was easy to work with and we did not feel pressure. Would have liked heads up with warranty with finance department before pickup. We would have
He was easy to work with and we did not feel pressure. Would have liked heads up with warranty with finance department before pickup. We would have more seriously considered warranty if we could have rolled that into loan.
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by THEADINS
Verified Customer
Verified Customer
Aug 03, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your feedback! We're glad Avi made your car-buying experience easy and pressure-free. We also appreciate your comments about discussing warranty options earlier in the process and will share your feedback with our team as we continue working to improve the customer experience. We hope you enjoy your new vehicle!
Avi came highly recommended and was attentive to our
needs. There is a reason why he always has a line of people waiting for him
needs. There is a reason why he always has a line of people waiting for him
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by LMANGEVINE
Verified Customer
Verified Customer
Jul 24, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your wonderful review! We're so glad Avi lived up to the recommendation and provided the attentive service you deserved. We'll be sure to share your kind words with him. We truly appreciate your support and look forward to serving you again!
Satisfied with the overall ease of the car buying
process and financing. Everyone was knowledgeable and easy to deal with. Thank you!
process and financing. Everyone was knowledgeable and easy to deal with. Thank you!
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by Jaw211
Verified Customer
Verified Customer
Jul 12, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your kind review! We're glad to hear your car-buying and financing experience was smooth and hassle-free. We appreciate your feedback and are happy our team provided knowledgeable and friendly service. Thank you for choosing us!
Nice not to be pressured it to stuff you don't want/need.
Done Done! Done! Done!
Done Done! Done! Done!
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by SKIBUM363
Verified Customer
Verified Customer
Other Employees Tagged:
Avi Avitan
Jul 11, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your review! We're glad you appreciated our no-pressure approach and that your experience was a positive one. We truly appreciate your support and look forward to seeing you again!
Your repeated surveys are becoming annoying.
I have filled out several to date. The sales manager and F&I coordinator were excellent, as was the Online sales team.
I have filled out several to date. The sales manager and F&I coordinator were excellent, as was the Online sales team.
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by JMATEY3
Verified Customer
Verified Customer
Other Employees Tagged:
Avi Avitan
Jul 06, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your feedback and for taking the time to share your experience. We apologize if the survey requests have become frustrating and we appreciate your patience. We’re glad to hear that our Sales Manager, F&I Coordinator, and Online Sales Team provided excellent service. Your feedback means a lot to us, and we appreciate your support.
Pretty decent, quick and easy negotiating wise.
Only qualm would be a $580 vin etching fee added to my bill right before signing
Only qualm would be a $580 vin etching fee added to my bill right before signing
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by PDALY1997
Verified Customer
Verified Customer
Other Employees Tagged:
Avi Avitan
Jun 27, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your feedback and for taking the time to share your experience. We're glad to hear the process was quick and easy overall. We also appreciate your note regarding the VIN etching fee and will make sure it is shared with our management team for review. Your input helps us improve, and we hope to have the opportunity to serve you again in the future.
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10 yrs, 10 mos
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