Very helpful on point Had car ready when arrived process
was smooth would definitely buy agian
was smooth would definitely buy agian
More
by ATODARO13
Verified Customer
Verified Customer
Other Employees Tagged:
Avi Avitan
Sep 19, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for the great review! We’re glad our team had your car ready and made the process smooth and easy. We truly appreciate your business and look forward to seeing you again!
Everyone at DCH is dedicated to a great customer
experience. No need to go anywhere else. You found your dealer
experience. No need to go anywhere else. You found your dealer
More
by dwinderbau
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for the kind words! We’re glad our entire team made your experience a great one. We truly appreciate your trust and are happy to be your dealership of choice!
Great experience overall!
My salesman, Joe, was very nice and took the time to help me find the perfect fit. He broke down the costs and explained all the charges. I was nerv
My salesman, Joe, was very nice and took the time to help me find the perfect fit. He broke down the costs and explained all the charges. I was nervous going into this process but Joe made it feel smooth and wasn’t pushy or sketchy. Would definitely recommend this place to others.
More
by RAY.COOK.03
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2026 -
DCH Wappingers Falls Toyota responded
We’re so happy to hear Joe made your car-buying experience comfortable and easy! It’s great to know he took the time to explain the costs and help you find the right vehicle without any pressure. Thank you for your recommendation!
They greet you right away, are very professional and
address all your concerns. Would recommend.
address all your concerns. Would recommend.
More
by Rav4-Fan
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for the recommendation! We’re glad our team welcomed you promptly, handled your concerns professionally, and made you feel well taken care of. We appreciate your business and kind words!
Very disappointed with my experience.
I visited this dealership after seeing a vehicle advertised online at a certain price, only to find out the actual price at the dealership was signif
I visited this dealership after seeing a vehicle advertised online at a certain price, only to find out the actual price at the dealership was significantly higher. The online pricing did not match what was presented in person, which felt misleading and like a waste of my time.
I drove out expecting transparency and honesty, but instead encountered pricing that changed once I arrived. If there are additional fees, conditions, or qualifications required to get the advertised price, those details should be clearly disclosed upfront.
I value honest business practices and accurate advertising. Unfortunately, this experience left me frustrated and feeling that the online listing was used simply to get customers through the door. I would recommend that potential buyers verify all pricing details before making the trip.
Would not return and would not recommend based on this experience.
More
by DIANA
Sep 08, 2026 -
DCH Wappingers Falls Toyota responded
We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.
Sep 08, 2026 -
DIANA responded
Very disappointed with my experience. I visited this dealership after seeing a vehicle advertised online at a certain price, only to find out the actual price at the dealership was significantly higher. The online pricing did not match what was presented in person, which felt misleading and like a waste of my time.
I drove out expecting transparency and honesty, but instead encountered pricing that changed once I arrived. If there are additional fees, conditions, or qualifications required to get the advertised price, those details should be clearly disclosed upfront.
I value honest business practices and accurate advertising. Unfortunately, this experience left me frustrated and feeling that the online listing was used simply to get customers through the door. I would recommend that potential buyers verify all pricing details before making the trip.
Would not return and would not recommend based on this experience.
Very professional.
Smooth deal. Avi was extremely helpful in understanding our needs when making the purchase.
Smooth deal. Avi was extremely helpful in understanding our needs when making the purchase.
More
by Clairedepauwdichiara
Verified Customer
Verified Customer
Other Employees Tagged:
Avi Avitan
Sep 06, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for the great feedback! We’re glad Avi was extremely helpful in understanding your needs and made the purchase process smooth and professional. We truly appreciate your kind words and your business!
OK, so I guess I would have to say I would buy all of my
cars from Avi think he really really really tried to help. I find the right car from my husband. And you know all the other guys were very helpful an
cars from Avi think he really really really tried to help. I find the right car from my husband. And you know all the other guys were very helpful and we'll see what happens when the car needs service. That's the real deciding factor. Because you buy the car once, but it needs service for a lot longer.
More
by BUSMOM161
Verified Customer
Verified Customer
Sep 02, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for sharing your feedback! We’re thrilled to hear Avi went above and beyond to help find the right vehicle for your husband. We appreciate your trust and look forward to providing the same great care when you need service down the road!
Everyone that I worked with at the dealership was
pleasant, professional and helpful. They took the time to answer all the questions that I had and did not feel rushed.
pleasant, professional and helpful. They took the time to answer all the questions that I had and did not feel rushed.
More
by JCLOOS
Verified Customer
Verified Customer
Aug 21, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for sharing your experience! We’re glad our team was pleasant, professional, and helpful throughout your visit. We’re especially happy you felt comfortable taking your time and getting all your questions answered. We truly appreciate your feedback!
Great very helpful n made experience great with fast
service They got me in and out and handled everything needed
service They got me in and out and handled everything needed
More
by JASONGRYAN83
Verified Customer
Verified Customer
Other Employees Tagged:
Avi Avitan
Aug 10, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for the great feedback! We're glad our team was helpful, efficient, and made your experience a smooth one. We appreciate your support!
Clean, well organized facility, nice inventory, good
deals, good service, good people. Avi, Joe, and Bryce good, young professionals.
deals, good service, good people. Avi, Joe, and Bryce good, young professionals.
More
by m1lovejaffe
Verified Customer
Verified Customer
Aug 06, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your feedback! We're glad you enjoyed our clean facility, great selection, and excellent service. We appreciate your kind words about Avi, Joe, and Bryce, and hope to see you again!