B.J. Falkowski | Page 4
Service Advisor
Motorworld Honda
150 Motorworld Dr., Suite 4
Wilkes-Barre, PA 18702
82 Reviews
Write a Review82 Reviews of B.J. Falkowski
October 14, 2018
Traded Honda Civic coupe for Honda crv Had a Honda Civic coupe; absolutely loved it . Have a baby granddaughter now ... and have the need for room for a car seat. Contacted Neil ( sales per Had a Honda Civic coupe; absolutely loved it . Have a baby granddaughter now ... and have the need for room for a car seat. Contacted Neil ( sales person we had previously) & explained our need for a 4 door . He went over & beyond expectations to meet our needs More
Other Employees Tagged: Neil McCann
August 29, 2018
Worst Customer Experience I Ever Had!! We bought our Honda CRV in 2014 from MotorWorld. In 2016, our VTC actuator needed to be replaced and was covered under warranty. Now, in 2018 the same We bought our Honda CRV in 2014 from MotorWorld. In 2016, our VTC actuator needed to be replaced and was covered under warranty. Now, in 2018 the same part failed. I took it back to MotorWorld and even though it was now out of warranty, I was hoping they would stand behind their brand and help out with paying for this same repair. I left my car there for the day and received a call from BJ. I was shocked to hear from her that the repairs where going to cost $1,800!! When I asked whether or not MotorWorld or Honda would consider helping to pay for the repairs, she said “they are not going to do that - you are past the warranty!” She didn’t offer to help in any way and seemed annoyed that I was even asking. I told her to not do the repairs and picked up my car. The next day I called another Honda dealer. They worked with me to get in touch with corporate Honda and after providing some information, Honda agreed to cover the entire cost, except for a $50 deductible. I will never purchase another car from MotorWorld and I certainly won’t be calling BJ for any service work!! More
August 20, 2018
Bernice is an excellent sales consultant! Bernice is the reason I chose to lease. She was so knowledgeable, professional, and easy to talk to. BJ at service did an excellent job taking care of Bernice is the reason I chose to lease. She was so knowledgeable, professional, and easy to talk to. BJ at service did an excellent job taking care of us as well! Honda is our favorite, but Motorworld Honda is the absolute best! More
Other Employees Tagged: Bernice Brezinski
August 11, 2018
Great service at Honda MotorWorld Aaron at Honda MotorWorld was the best salesperson I have ever had the pleasure of dealing with . !!!!!!!! It’s always a pleasure to buy a Honda a Aaron at Honda MotorWorld was the best salesperson I have ever had the pleasure of dealing with . !!!!!!!! It’s always a pleasure to buy a Honda at MotorWorld !! More
Other Employees Tagged: Aaron Fenyus, John Zabriski
July 03, 2018
Another terrific Honda We just picked up our fifth Honda, dealing with the best... Bernice Brezinski & Barbara Falkowski. Bernice makes the purchasing process so easy. I alw We just picked up our fifth Honda, dealing with the best... Bernice Brezinski & Barbara Falkowski. Bernice makes the purchasing process so easy. I always feel secure making a purchase with her help & expertise. BJ knows her Hondas! She ,too, is knowledgeable & helpful with all services needed. My husband & I will certainly be back... & will send friends! More
Other Employees Tagged: Bernice Brezinski
June 29, 2018
As always, a fabulous experience! We just picked up our fourth car. Bernice Brezinski once again took wonderful care of us.Her knowledge & experience in Honda makes us so comfortable. We just picked up our fourth car. Bernice Brezinski once again took wonderful care of us.Her knowledge & experience in Honda makes us so comfortable. We have sent family & friends to her to help them as well. BJ Falkowski has so much knowledge that we look forward to bringing our cars in for terrific service. More
Other Employees Tagged: Bernice Brezinski
May 27, 2018
service by dealer I am very satisfied with my experience getting a new lease car. Joe was very mannered and accommodating with introducing my new Honda c-Rv. He spent 4 I am very satisfied with my experience getting a new lease car. Joe was very mannered and accommodating with introducing my new Honda c-Rv. He spent 45 minutes showing me the new style and inside gadgets. He opened the hood and showed me the engine and ease of service. I received a good financial deal and lease payment forgiveness. The numbers were correct and in three days I had a new car on time and well cleaned and polished. A head of Honda division meet me and thanked me for buying a Honda. Joe went over service department information and offered me to meet Honda service manager. The blue tooth was put on my I-phone thanks to Joe. The financial officer was nice and credible. He worked out the numbers and lease information with ease. I signed all papers and was on my way a satisfied customer great job Motorworld More
Other Employees Tagged: Joe Jarrow, Neil McCann
May 25, 2018
Love my Acura Just bought my second Acura RLX. Bernice was a great salesperson both times. Very organized. She knows her stuff. I would recommend her and MotorWo Just bought my second Acura RLX. Bernice was a great salesperson both times. Very organized. She knows her stuff. I would recommend her and MotorWorld. More
Other Employees Tagged: Bernice Brezinski
May 14, 2018
Great service I had my 2017 Honda routinely serviced today. It was a positive experience, as usual. Afterwards I received a phone call at home from BJ (my favorit I had my 2017 Honda routinely serviced today. It was a positive experience, as usual. Afterwards I received a phone call at home from BJ (my favorite) telling me that James, the technician, thought he didn’t tighten something after he changed the oil. James drove to my home and rechecked his work in my driveway. That is customer service at its finest. Thank you Motorworld for employing such conscientious people. More
Other Employees Tagged: James (the technician)
May 09, 2018
Oil change , tire rotation and inspection. Quick and reliable service. Friendly customer service, good communication. Close to where I work, Would definitely recommend to a relative or friend. Quick and reliable service. Friendly customer service, good communication. Close to where I work, Would definitely recommend to a relative or friend. Thanks for all you did. More

