B.J. Falkowski
B.J. Falkowski at Motorworld Honda

B.J. Falkowski | Page 4

Service Advisor

Motorworld Honda

150 Motorworld Dr., Suite 4
Wilkes-Barre, PA 18702

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83 Reviews
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83 Reviews

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83 Reviews of B.J. Falkowski

October 25, 2018

Dealership Rating
Employee Rating

Great team! Bernice, my sales associate was very thorough, patient, and well-versed. Jay was a fantastic help with the paperwork and extended coverages. Great exp More

by Honda Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernice Brezinski

Oct 30, 2018

Motorworld Honda responded

Hello, we're so glad that we were able to go above and beyond your expectations! We're looking forward to your next visit with us!

October 14, 2018

Dealership Rating
Employee Rating

Traded Honda Civic coupe for Honda crv Had a Honda Civic coupe; absolutely loved it . Have a baby granddaughter now ... and have the need for room for a car seat. Contacted Neil ( sales per More

by Reskihealey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil McCann

Oct 16, 2018

Motorworld Honda responded

Hello, thank you for leaving us this detailed feedback. We're glad to hear we delivered such a wonderful experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

August 29, 2018

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Employee Rating

Worst Customer Experience I Ever Had!! We bought our Honda CRV in 2014 from MotorWorld. In 2016, our VTC actuator needed to be replaced and was covered under warranty. Now, in 2018 the same More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 04, 2018

Motorworld Honda responded

Thank you for your feedback about MotorWorld. We take every review seriously. While you were here we tried to reach out to our Honda rep, but he was unavailable. According to our records you were out of warranty per Honda’s guidelines. We could not proceed without authorization from the manufacture r. We’re happy to hear you were able to get in contact with Honda. If you would like to discuss further, please contact our Honda Service Manager, Joe Mudlock, at jmudlock@motorworldgroup.com or 570.821.3789. Thank you

August 20, 2018

Dealership Rating
Employee Rating

Bernice is an excellent sales consultant! Bernice is the reason I chose to lease. She was so knowledgeable, professional, and easy to talk to. BJ at service did an excellent job taking care of More

by Orrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernice Brezinski

Aug 22, 2018

Motorworld Honda responded

We're glad you had such a wonderful experience with Bernice and B.J.! Please don't hesitate to reach out to us if there's anything more we can do!

August 11, 2018

Dealership Rating
Employee Rating

Great service at Honda MotorWorld Aaron at Honda MotorWorld was the best salesperson I have ever had the pleasure of dealing with . !!!!!!!! It’s always a pleasure to buy a Honda a More

by Eclipse420k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Fenyus, John Zabriski

Aug 18, 2018

Motorworld Honda responded

Congratulations on your new vehicle! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your car buying experience here at MotorWorld Honda! We're looking forward to your next visit with us! Take care!

July 03, 2018

Dealership Rating
Employee Rating

Another terrific Honda We just picked up our fifth Honda, dealing with the best... Bernice Brezinski & Barbara Falkowski. Bernice makes the purchasing process so easy. I alw More

by Happy Honda Owners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernice Brezinski

Jul 13, 2018

Motorworld Honda responded

Congratulations on your new vehicle! We're glad you had such an easy experience with us! If you ever need anything more, don't hesitate to reach out! Safe travels!

June 29, 2018

Dealership Rating
Employee Rating

As always, a fabulous experience! We just picked up our fourth car. Bernice Brezinski once again took wonderful care of us.Her knowledge & experience in Honda makes us so comfortable. More

by Happy Honda Owners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernice Brezinski

Jul 01, 2018

Motorworld Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2018

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Employee Rating

service by dealer I am very satisfied with my experience getting a new lease car. Joe was very mannered and accommodating with introducing my new Honda c-Rv. He spent 4 More

by Honda guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Jarrow, Neil McCann

Jun 01, 2018

Motorworld Honda responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at MotorWorld Honda! Feel free to reach out to us if you need anything. Have a wonderful day.

May 25, 2018

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Employee Rating

Love my Acura Just bought my second Acura RLX. Bernice was a great salesperson both times. Very organized. She knows her stuff. I would recommend her and MotorWo More

by Love my acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernice Brezinski

May 31, 2018

Motorworld Honda responded

Thank you for your positive review and congratulations on your new Acura RLX! We sincerely value your business, and are looking forward to your next visit with us!

May 14, 2018

Dealership Rating
Employee Rating

Great service I had my 2017 Honda routinely serviced today. It was a positive experience, as usual. Afterwards I received a phone call at home from BJ (my favorit More

by Mju243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James (the technician)

May 17, 2018

Motorworld Honda responded

Thank you, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! Take care!

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