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B.J. Falkowski
Refer Me
B.J. Falkowski | Page 3
Service Advisor
Motorworld Honda
150 Motorworld Dr., Suite 4
Wilkes-Barre, PA 18702
79 Reviews
79 Reviews of B.J. Falkowski
December 12, 2018
Remote Starter One of the best ADVISERS I've ever ENCOUNTER very HELPFUL and KNOWLEDGEABLE FRIENDLY AND EXTREMELY FUNNY SHE KNOW HOW TO MAKE YOUR DAY BETTER DURING T One of the best ADVISERS I've ever ENCOUNTER very HELPFUL and KNOWLEDGEABLE FRIENDLY AND EXTREMELY FUNNY SHE KNOW HOW TO MAKE YOUR DAY BETTER DURING TOUGH SITUATIONS More
by LUCIFER MORNINGSTAR
Helpful 
December 09, 2018
vehicle inspection It had a friendly staff with a nice waiting area. The staff seemed very professional. Unfortunately the shuttle was not able to take me back to work It had a friendly staff with a nice waiting area. The staff seemed very professional. Unfortunately the shuttle was not able to take me back to work as it was very busy there. Maybe a second shuttle can be scheduled on busy days or you can ask if a shuttle is needed when the appointment is made. More
by Honda sport
December 05, 2018
Always helpful BJ is the person who has assisted me the last several times I have been at motorworld. She is always courteous and friendly. Pleasure to work with BJ is the person who has assisted me the last several times I have been at motorworld. She is always courteous and friendly. Pleasure to work with More
by Baumandc
December 03, 2018
Maintenance. Extremely pleasant staff, comfortable waiting area with refreshments and superior service. BJ falkowski is an asset to your company. I request her ass Extremely pleasant staff, comfortable waiting area with refreshments and superior service. BJ falkowski is an asset to your company. I request her assistance when l need service. More
by nancy
November 28, 2018
Getting a Honda CR-V My experience of trading my Accord for a Honda CRV was awesome! I was very nervous about it and Neil Mccann made the transition very smooth. He is an My experience of trading my Accord for a Honda CRV was awesome! I was very nervous about it and Neil Mccann made the transition very smooth. He is an amazing and knowledgeable salesperson. It is the second time he helped me and I will definitely go back to him Chen the time comes for s new vehicle!! I will also recommend him to others. I have been a Motorworld customer for over 25 years and wouldn’t go anywhere else! Thank you!! Kimberly Cumbo More
by Kim827
Other Employees Tagged: Neil McCann
October 25, 2018
Happy repeat customer! Bernice, my sales person is simply the best! Her attention to detail in patience and understanding of my needs are unparalleled. Fifth Car from Berni Bernice, my sales person is simply the best! Her attention to detail in patience and understanding of my needs are unparalleled. Fifth Car from Bernice, hopefully many more. More
by Joe
Other Employees Tagged: Bernice Brezinski, Joe Mudlock , Ron from the business office.
October 24, 2018
Great team! Bernice, my sales associate was very thorough, patient, and well-versed. Jay was a fantastic help with the paperwork and extended coverages. Great exp Bernice, my sales associate was very thorough, patient, and well-versed. Jay was a fantastic help with the paperwork and extended coverages. Great experience for myself and my wife with her new motorworld Honda Accord! More
by Honda Lover
Other Employees Tagged: Bernice Brezinski
October 13, 2018
Traded Honda Civic coupe for Honda crv Had a Honda Civic coupe; absolutely loved it . Have a baby granddaughter now ... and have the need for room for a car seat. Contacted Neil ( sales per Had a Honda Civic coupe; absolutely loved it . Have a baby granddaughter now ... and have the need for room for a car seat. Contacted Neil ( sales person we had previously) & explained our need for a 4 door . He went over & beyond expectations to meet our needs More
by Reskihealey1
Other Employees Tagged: Neil McCann
August 28, 2018
Worst Customer Experience I Ever Had!! We bought our Honda CRV in 2014 from MotorWorld. In 2016, our VTC actuator needed to be replaced and was covered under warranty. Now, in 2018 the same We bought our Honda CRV in 2014 from MotorWorld. In 2016, our VTC actuator needed to be replaced and was covered under warranty. Now, in 2018 the same part failed. I took it back to MotorWorld and even though it was now out of warranty, I was hoping they would stand behind their brand and help out with paying for this same repair. I left my car there for the day and received a call from BJ. I was shocked to hear from her that the repairs where going to cost $1,800!! When I asked whether or not MotorWorld or Honda would consider helping to pay for the repairs, she said “they are not going to do that - you are past the warranty!” She didn’t offer to help in any way and seemed annoyed that I was even asking. I told her to not do the repairs and picked up my car. The next day I called another Honda dealer. They worked with me to get in touch with corporate Honda and after providing some information, Honda agreed to cover the entire cost, except for a $50 deductible. I will never purchase another car from MotorWorld and I certainly won’t be calling BJ for any service work!! More
by Disappointed
August 20, 2018
Bernice is an excellent sales consultant! Bernice is the reason I chose to lease. She was so knowledgeable, professional, and easy to talk to. BJ at service did an excellent job taking care of Bernice is the reason I chose to lease. She was so knowledgeable, professional, and easy to talk to. BJ at service did an excellent job taking care of us as well! Honda is our favorite, but Motorworld Honda is the absolute best! More
by Orrl
Other Employees Tagged: Bernice Brezinski
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