B.J. Falkowski
B.J. Falkowski at Motorworld Honda

B.J. Falkowski | Page 3

Service Advisor

Motorworld Honda

150 Motorworld Dr., Suite 4
Wilkes-Barre, PA 18702

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83 Reviews
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83 Reviews

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83 Reviews of B.J. Falkowski

September 13, 2020

Dealership Rating
Employee Rating

We came up from Florida for our son's birthday, our 2018 Honda CRV would not start in the hotels parking lot the morning of the party. We had AAA jump start the car and we drove to Motorworld. Our service More

by j.buczko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2020

Motorworld Honda responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

November 16, 2019

Dealership Rating
Employee Rating

Excellent service. This is my 5th lease with the same sales representative and have alway been satisfied with bernice’s sales Information and auto instructions. More

by Klemsandy
Recommend Dealer
Yes

Other Employees Tagged: Bernice Brezinski

Nov 18, 2019

Motorworld Honda responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 19, 2019

Dealership Rating
Employee Rating

Relaxing, enjoyable, informative, amazing knowledge! From the moment Bernice greeted us everything feel into place! Her knowledge was remarkable & she answered all questions. If interested in a Honda s More

by Caravan94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernice Brezinski , David DeStefano

Oct 21, 2019

Motorworld Honda responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Safe travels!

March 02, 2019

Dealership Rating
Employee Rating

Friendly, low pressure, knowledgeable staff. Great car! Attentive sales staff. Patiently explained the electronic features of the vehicle. Available by phone or text to answer questions. Would highly recomm More

by Rose from Poconos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Pugliese, Sales manager explained all warranty options and created friendly no pressure environment.

Mar 04, 2019

Motorworld Honda responded

Congratulations on your new vehicle! We're happy to hear our staff was really able to provide you with such a positive car buying experience. We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 12, 2018

Dealership Rating
Employee Rating

Remote Starter One of the best ADVISERS I've ever ENCOUNTER very HELPFUL and KNOWLEDGEABLE FRIENDLY AND EXTREMELY FUNNY SHE KNOW HOW TO MAKE YOUR DAY BETTER DURING T More

by LUCIFER MORNINGSTAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2018

Motorworld Honda responded

Lucifer, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day!

December 09, 2018

Dealership Rating
Employee Rating

vehicle inspection It had a friendly staff with a nice waiting area. The staff seemed very professional. Unfortunately the shuttle was not able to take me back to work More

by Honda sport
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2018

Motorworld Honda responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at MotorWorld Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2018

Dealership Rating
Employee Rating

Always helpful BJ is the person who has assisted me the last several times I have been at motorworld. She is always courteous and friendly. Pleasure to work with More

by Baumandc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2018

Motorworld Honda responded

Hello, thank you for taking the time to leave a review for us at MotorWorld Honda. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Take care!

December 03, 2018

Dealership Rating
Employee Rating

Maintenance. Extremely pleasant staff, comfortable waiting area with refreshments and superior service. BJ falkowski is an asset to your company. I request her ass More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2018

Motorworld Honda responded

It is our commitment to provide all of our customers with clean and comfortable facilities as well as professional and top notch service! We look forward to your next service visit! Take care!

November 28, 2018

Dealership Rating
Employee Rating

Getting a Honda CR-V My experience of trading my Accord for a Honda CRV was awesome! I was very nervous about it and Neil Mccann made the transition very smooth. He is an More

by Kim827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil McCann

Nov 30, 2018

Motorworld Honda responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

October 25, 2018

Dealership Rating
Employee Rating

Happy repeat customer! Bernice, my sales person is simply the best! Her attention to detail in patience and understanding of my needs are unparalleled. Fifth Car from Berni More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernice Brezinski, Joe Mudlock , Ron from the business office.

Oct 30, 2018

Motorworld Honda responded

Joe, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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