B.J. Falkowski | Page 8

I called service in the morning and that afternoon I had brakes put on my Odyssey. BJ was fast and knowledgeable in giving me a scenario and an estimate. I was in and out in less time than I expected. I ha brakes put on my Odyssey. BJ was fast and knowledgeable in giving me a scenario and an estimate. I was in and out in less time than I expected. I have always had easy, professional service from the Honda service department. This experience was no different. Coming out to a clean car was icing on the cake. More

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Everything was great, the employees were nice and the work was done faster than expected. The place even had a lounge and snack and drink machines for all of the customers so that their wait for the ve work was done faster than expected. The place even had a lounge and snack and drink machines for all of the customers so that their wait for the vehicle to be done woulnd't be as long. The t.v. adds a touch and makes the wait feel shorter. More

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I used to do my own oil changes and maintenance for my vehicles, but when I bought my honda I did not have the time to do this anymore. I decided to start taking my vehicle to motor world for routine mai vehicles, but when I bought my honda I did not have the time to do this anymore. I decided to start taking my vehicle to motor world for routine maintenance and have had great customer service ever since. BJ is usually the person who I drop my vehicle off with and she is always very helpful and knowledgeable. The last time I dropped my Honda off for maintenance, I accidently arrived 45 minutes early for my 4:15 appointment. I naturally expected to have to wait for my time, but BJ and the service department had my vehicle ready at 4:20; only 5 minutes after my original appointment time. For their great customer service I plan to continue using motor world for all my vehicle needs. More

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Service advisor was friendly and informative. She notified me by phone when the car was ready to be picked up. If I had one complaint, at one time when you took your car in for service they would ru notified me by phone when the car was ready to be picked up. If I had one complaint, at one time when you took your car in for service they would run it through the car wash, but that isn't done anymore. It would be a nice finishing touch to there service. More

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Due to a problem with pre-ordering parts for a repair (caused by a scheduling mistake) I was given a rental car to use for the one day my vehicle was off the road. The entire process was completed very (caused by a scheduling mistake) I was given a rental car to use for the one day my vehicle was off the road. The entire process was completed very smoothly, and the repair was completed the following morning. No complaints. More

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It was very simple to make my appointment online. The staff at the dealership is very courteous and made me very welcome. They performed the service in a very timely and professional manner. Also there staff at the dealership is very courteous and made me very welcome. They performed the service in a very timely and professional manner. Also there is a nice waiting area with TV and kitchen facilities,and shuttle service to nearby attractions. More

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Excellent service! Highly recommended! They made it a pleasure to bring in my car for service! pleasure to bring in my car for service! More

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My service representative and Motorworld always take excellent care of me. They get me in early and out quickly. The mechanical work is impeccable and they go beyond the expected by always checking tir excellent care of me. They get me in early and out quickly. The mechanical work is impeccable and they go beyond the expected by always checking tire pressure and topping off fluid levels. When necessary I can get shuttle service to work or shopping or even a rental car right on site. A Five Star operation. More

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The Honda service manager always handles my service needs in a professional, prompt,and efficient manner. She is the best! I do not,however,think the labor charges are reasonable.Since the review was deemed in a professional, prompt,and efficient manner. She is the best! I do not,however,think the labor charges are reasonable.Since the review was deemed not long enough I am adding this extra sentence. More

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They were prompt in calling about issues with my car early enough so it could be taken care of. Also, the service did not take all day, which worked with my personal schedule perfectly! The employee who early enough so it could be taken care of. Also, the service did not take all day, which worked with my personal schedule perfectly! The employee who assisted me once I was there to pick up my car, helped me efficiently and with a great attitude. More

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