B.J. Falkowski | Page 7

Great service to this out of town Honda Pilot owner! Brian, the Honda Service Advisor, helped us out on a Friday evening at 6:30 p.m. with a repair needed on our Honda Pilot. He got us in at 7 a.m. on Sa Brian, the Honda Service Advisor, helped us out on a Friday evening at 6:30 p.m. with a repair needed on our Honda Pilot. He got us in at 7 a.m. on Saturday morning to complete the repair. We were back on the road to Boston for my nephew's graduation on schedule. Thanks, Brian, for saving the day! More

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Excellent, Professional & Friendly Bernice was a great help in getting my 2017 honda pilot. Along with BJ in honda service both women are very good at what they do. They are to be com Bernice was a great help in getting my 2017 honda pilot. Along with BJ in honda service both women are very good at what they do. They are to be commended for their dedicated service to Motorworld and all of its customers for over 30 years. Thank you again!!! More

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very good service the girl that took care of me was very good at her job I also like the way the car was returned clean and neat good at her job I also like the way the car was returned clean and neat More

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After 3 visits for the same problem, I'm through with them. The last visit really showed what kind of people they are - left the vehicle overnight to have an alignment done and a front end checked, as th them. The last visit really showed what kind of people they are - left the vehicle overnight to have an alignment done and a front end checked, as the vehicle pulled to the right. Before I dropped off the vehicle I checked all 4 tires with a digital gauge and made sure they were equal and at the mfg's spec. After returning home with the vehicle and letting the tires cool, I checked the pressure in all 4 tires. The 2 left tires were 4 psi lower than when taken in and the 2 right tires were 2 psi higher. I suppose most people would never have noticed or checked this but I maintain my vehicles very well and have learned some of the tricks that these dealers play. I also know that one of the first things that needs to be done on a proper alignment is to be sure the tire pressures are in spec. I have to assume that this was all that they did to the vehicle because when the pressures were corrected the vehicle performed the same as before. I would not trust them with a bicycle. More

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It is nice to return for routine service (or sometimes not so routine) and speak to a long-standing employee. BJ is very professional and knows me by my first name. That's not because I have had any probl not so routine) and speak to a long-standing employee. BJ is very professional and knows me by my first name. That's not because I have had any problems with my vehicles, but because this is my 2nd honda. More

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I was extremely pleased with the service and extra effort in my recent visit to Motorworld. My new 2011 Honda Pilot ran into a deer and was at Motorworld Collision. I also needed a wiring harness for the t in my recent visit to Motorworld. My new 2011 Honda Pilot ran into a deer and was at Motorworld Collision. I also needed a wiring harness for the trailer hitch (Accessies Department) and oil & filter change (Service Department). Several employees worked to help me get this all coordinated so that I only made one stop to pick up my Pilot when the body work was completed. All work was completed at that time. All receipts were in one location from all work from three departments - Service, Collision and Accessories. This saved me from having to stop at 3 different locations on the Motorworld complex. The body work was excellent; Can't even tell it was ever smashed! Service, understanding and courtesy were terrific. My sincere thanks to Don Engler, Aaron Fenyus, and Mike & BJ in Service. Great Job! More

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I get excellent treatment, everything is explained in detail. My vehicle is serviced in a timely manner. I never have to wait for excessive amounts of time. I feel my vehicle is in good hands with BJ Fal detail. My vehicle is serviced in a timely manner. I never have to wait for excessive amounts of time. I feel my vehicle is in good hands with BJ Falkowski and I trust her completely with the care of my vehicle. A lot of people will only go to her because of the way she goes the extra mile, to make sure the work is done properly on their vehicles. She is a keeper!!! More

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Bj is very easy to work with. she makes sure the work is done properly and in a timely manner. I trust her completely with my vehicle. she explains things in detail and makes sure I am completely satisfied done properly and in a timely manner. I trust her completely with my vehicle. she explains things in detail and makes sure I am completely satisfied with the work performed on my vehicle. I would not want to take my vehicle anywhere else. More

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B.J. treats every person as if they were the most important person in the world. She takes the time to get to know you and keeps you posted every step of the way. She is one of the biggest reasons important person in the world. She takes the time to get to know you and keeps you posted every step of the way. She is one of the biggest reasons I bought another Honda. I completely trust this person. More

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I can depend on B. J. to get my car in to the dealership for service, have it serviced in a timely manner, and have it ready when promised. B.j. knows what service my car needs and recommends other service for service, have it serviced in a timely manner, and have it ready when promised. B.j. knows what service my car needs and recommends other services that may be necessary, yet I am completely trustworthy of her and always willing to go with her recommendations. I have worked with her since my very first Honda and have come to rely on her service recommendations. In my opinion, she is certainly a valuable employee. More

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