Janie Long
Janie Long at Shottenkirk Toyota Granbury

Janie Long

Service Advisor

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.7
7 Reviews
4.7

7 Reviews

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7 Reviews of Janie Long

October 21, 2026

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Employee Rating

Everyone was helpful and friendly. Took care of our concerns and stood by their word. Janie Long is the best! More

by wolvertonridge
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 21, 2026

Shottenkirk Toyota Granbury responded

Your mention of our team’s welcoming and attentive approach, along with our dedication to keeping our promises, highlights our service values. Hearing that Janie made your visit exceptional means a lot to us. We’re glad the service on your Toyota Highlander met your expectations. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

September 06, 2026

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Employee Rating

Services was great, the staff was very friendly. Excellent in every way. I will return Went in for service about a new 4 runner. Can’t say enough about Janie and Tony More

by rflop70
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: BARRY SCHWERDT JR, TYLER AKINS, JESSE DUCKWORTH , Tony from sales

Sep 06, 2026

Shottenkirk Toyota Granbury responded

Hearing that you found our staff friendly and our service excellent is rewarding. We’re pleased we could service your Toyota 4Runner Hybrid and that Janie was able to assist you. We look forward to welcoming you back to our service department. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

August 26, 2026

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Janie is an excellent service advisor. She gives a thoughtful response to the questions I had for her. More

by Vicandkimmcleod
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON

Aug 26, 2026

Shottenkirk Toyota Granbury responded

Hearing that Janie gave thoughtful answers to your questions means a lot to our service team. Thank you for trusting us with the service on your FJ Cruiser. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

July 25, 2026

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My service went very smoothly. They applied a coupon for my oil change and tire rotation without my asking. Paid less than going to a quick change oil place. Everyone was very frie More

by Curvesawc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2026

Shottenkirk Toyota Granbury responded

It’s wonderful to hear that your Toyota RAV4 service went smoothly and that Janie and our team applied your coupon automatically to save you time and money. Thank you for noting how friendly and helpful everyone was, and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

July 01, 2026

Dealership Rating
Employee Rating

We have traded and had our vehicles serviced at this location for years. Friendly capable staff. More

by 817texasballew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Shottenkirk Toyota Granbury responded

We appreciate your loyalty over the years and are glad our team has consistently provided friendly, capable service. It’s been a pleasure servicing your Toyota Tundra and assisting with your trades. We look forward to supporting you for many more years. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

January 03, 2026

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Employee Rating

Thank You Dallas and Service Crew I'm pleased and satisfied! Merry Christmas to Y'all! Y'all are wonderful ❤️ More

by Jules
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 03, 2026

Shottenkirk Toyota Granbury responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

October 16, 2025

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Employee Rating

Professional -helpful- service is super excellent. They go more than the extra mile for their customers More

by janwdan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ozzie Villarreal , HEATHER COPELAND

Oct 16, 2025

Shottenkirk Toyota Granbury responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Toyota Granbury to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

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