Hatty Whaley
Hatty Whaley at Shottenkirk Toyota Granbury

Hatty Whaley

Certified Sales Associate

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.4
15 Reviews
4.4

15 Reviews

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15 Reviews of Hatty Whaley

July 12, 2026

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Employee Rating

The internet process was deceitful and ruined an experience that should have been fun and easy. We walked in with cash believing a car was available, and it was not. However our salesperson Gage c More

by csjmendoza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: TYLER AKINS , Gage Gordon

Jul 16, 2026

Shottenkirk Toyota Granbury responded

Thank you for sharing your experience with us. We appreciate your positive feedback regarding Gage's professionalism and are glad he could assist you in ordering your vehicle. We also acknowledge your comments regarding your initial experience with our online availability process, and we take this feedback seriously for our internal reviews. Please contact us at (817) 776-5870 and ask for one of our managers.

July 02, 2026

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Employee Rating

Hatty was excellent. She worked everything over the phone with us. Branson was good also, young More

by athletics12002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ALAN PEREZ , Branson

Jul 02, 2026

Shottenkirk Toyota Granbury responded

Thank you for your five-star review and for choosing a new Toyota Tacoma with us. We’re glad Hatty could efficiently handle everything over the phone and that our team met your expectations. Congratulations on your Tacoma. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

May 05, 2026

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Employee Rating

Very good communication. Have not experienced the same level of communication with any other dealership More

by jtlipio17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: HAYDEN LANTGEN

May 05, 2026

Shottenkirk Toyota Granbury responded

It’s wonderful to hear our team’s communication made a difference. Thank you for choosing your new Toyota Tundra with us. We look forward to helping you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

March 30, 2026

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Employee Rating

Everyone fro upper mgr to sales we excellent. Mayra and Hatty was kind and helpful. Made the process fast dnd easy. More

by rflop70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2026

Shottenkirk Toyota Granbury responded

Thank you for the five-star rating. It’s great to hear our team, especially Hatty, made your visit fast and easy. Congratulations on your new Toyota. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

February 01, 2026

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Employee Rating

Hatty went above and beyond to keep me engaged throughout the negotiation process. There were several times I felt like walking away, but she consistently gave me solid reasons to stay and keep working throu More

by Wadegates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2026

Shottenkirk Toyota Granbury responded

Here at Shottenkirk Toyota Granbury, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

December 01, 2025

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Employee Rating

Me and my wife, Julie had been looking for her a very specific Toyota sequoia TRD pro in charcoal gray. We were having no luck locating this vehicle so we gave the dealership a call. Hayden answer the ph More

by slattimer1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: HUNTER DENNIS, HAYDEN LANTGEN

Dec 01, 2025

Shottenkirk Toyota Granbury responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

June 13, 2024

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Employee Rating

Great job and lots of knowledge aboutt toyota. Ut was a pleasure working with him. More

by DBMANN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: OSCAR BLACK

Jun 14, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

June 09, 2024

Dealership Rating
Employee Rating

Excellent service all the way around, friendly staff from sales to service to management, overall great experience! More

by DChip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BARRY SCHWERDT JR, BROOKE PIERCE , Tyronne Wells, Lexus Williams

Jun 12, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 15, 2024

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Employee Rating

Excellent and quick service we were in and out of there in a very painless amount of time More

by JAM B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CORY FRANKLIN , Tyronne Wells

May 16, 2024

Shottenkirk Toyota Granbury responded

JAM, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury !

May 07, 2024

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Employee Rating

They made it quick and easy to purchase my dream car. I will definitely use them again in the future. More

by KAYLA RAY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: BARRY SCHWERDT JR , Tyronne Wells

May 08, 2024

Shottenkirk Toyota Granbury responded

KAYLA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

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