BECKY THOMPSON | Page 11

They treat me very professionally and always answer my questions and concerns. My wait time for service is not very long. questions and concerns. My wait time for service is not very long. More

by popsglenn Verified Customer Verified Customer

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They check my car from top to bottom make sure everything was right good job was right good job More

by CJJR1944 Verified Customer Verified Customer

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Horrible sold me a lemon with over $5000 worth of work . Paying $32,000 for a truck that’s worth $15,000 please go somewhere else to buy you car ,, runnnnnnnnawayvfrom them now runnnnnn Paying $32,000 for a truck that’s worth $15,000 please go somewhere else to buy you car ,, runnnnnnnnawayvfrom them now runnnnnn More

by cutzbyjohnell Verified Customer Verified Customer

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I can’t say enough good things about this service department! From start to finish, they went above and beyond to take care of me and my truck. The communication was excellent – I was kept informed e department! From start to finish, they went above and beyond to take care of me and my truck. The communication was excellent – I was kept informed every step of the way, and they made sure nothing was overlooked. They not only handled the issues I came in for but also inspected for anything that might cause trouble down the road and took care of worn items before they became a problem. The service manager,Pat, was absolutely amazing – knowledgeable, professional, and genuinely focused on making sure that the truck I left with would be reliable and dependable. And Becky at the counter deserves a special shoutout! She was friendly, efficient, and top-notch in every way, making the whole process seamless and stress-free. It’s rare to find a team this thorough and dedicated these days. I highly recommend this service department and will absolutely be back for all my future maintenance. There is a reason that their service department is #1 in the state and stays busy. Thank You for being YOU! More

by Mande Verified Customer Verified Customer

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Would highly recommend Buick GMC Legacy. Great experience. Fast service. Thanks Becky for your help!! Great experience. Fast service. Thanks Becky for your help!! More

by deanaward14 Verified Customer Verified Customer

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Unorganized. Service takes too long. Two+ hours for oil change and tire rotation. Completed Vehicle sits outside while staff have continuous conversations amongs Service takes too long. Two+ hours for oil change and tire rotation. Completed Vehicle sits outside while staff have continuous conversations amongst each other. I notify them that my Car is just sitting, then I continue to wait while paperwork is processed. More

by Eloise Scott Verified Customer Verified Customer

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Greated immediately. Customer service personal was great. Ancient coffee area. Today is the age coffee atleast get a keurig. Especially if an oil change will take 1.5 hrs Customer service personal was great. Ancient coffee area. Today is the age coffee atleast get a keurig. Especially if an oil change will take 1.5 hrs. Even though there's places that offer that service in 5mins. Then it was raining and you all have a covered area yet the service guy pulled my car in the rain. Lastly my inside of my vehicle was covered in grease. Handle, dash, and steering wheel. If it wasn't for the friendly staff I would've given a 2 star rating. More

by Mrs. Johnson Verified Customer Verified Customer

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The communication and work done on my vehicle was great. . Appreciate how nice everyone was and how nice they are . Appreciate how nice everyone was and how nice they are More

by damianro42 Verified Customer Verified Customer

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Kept in contact with me, they ask you do you need anything while waiting in waiting area. anything while waiting in waiting area. More

by Reniecia Verified Customer Verified Customer

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Becky and her team was great would recommend them to anybody that buys a call from legacy anybody that buys a call from legacy More

by jsbalser504 Verified Customer Verified Customer

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