BECKY THOMPSON | Page 26

The service was excellent. I brought in my 2024 Denali Ultimate Sierra 1500 for the first oil change. They rotated the tires, changed the oil and did all the required inspectio I brought in my 2024 Denali Ultimate Sierra 1500 for the first oil change. They rotated the tires, changed the oil and did all the required inspections and checked if any warranty claims were required. More

by Dremenda Verified Customer Verified Customer

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Service team is excellent courteous. They make sure you are happy or they find a way to. Make it rite. They make sure you are happy or they find a way to. Make it rite. More

by missyr36 Verified Customer Verified Customer

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Lied. Break of contract. Lawsuit possible promised on contract to repair vehicle was told to bring it down the Tuesday after we bought it. They would fill Break of contract. Lawsuit possible promised on contract to repair vehicle was told to bring it down the Tuesday after we bought it. They would fill our tank up with diesel and fix the vehicle that day and send us on our way the service department when my son got there. Wanted to keep the vehicle for two weeks refused to fix the vehicle and told him he could go home and go back to Baton Rouge where he came from and get somebody up here to fix it and they did not fill up his tank with diesel and on the way home ran out of diesel on interstate and was stranded over three hours and had to call the police department and DOTD to help him. I am a fuming mother . This is 100% break of contract when I drive 2 1/2 three hours to go down there to get the truck or to get it fixed and you promised me you’re gonna fill my take up and repair the vehicle or the sale will not go through, but obviously they push the cell through anyway Without honoring the full contract as they were written, I would expect a phone call from corporate because I’m really really on the verge of going to see my lawyer over this More

by lorigirouard Verified Customer Verified Customer

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Me atendieron muy y fueron rápidos y desde la señorita asta o persona que revisó muy bien mi troca asta o persona que revisó muy bien mi troca More

by hildanava Verified Customer Verified Customer

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I talked to the advisor Becky and the service manager Pat. They were both very cordial. They completed the service in a timely manner. They had a driver bring me back home and pick me up when my vehicle Pat. They were both very cordial. They completed the service in a timely manner. They had a driver bring me back home and pick me up when my vehicle was ready. I have always received good service here. More

by zuvichm Verified Customer Verified Customer

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Was told if I had a transmission flush would fix the problem well it didnt problem well it didnt More

by John.richards Verified Customer Verified Customer

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Great service . Young lady at the service desk was very helpful . My Yukon was fixed and ready the very next day . Also bring my GMC Siera there and receive great ser Young lady at the service desk was very helpful . My Yukon was fixed and ready the very next day . Also bring my GMC Siera there and receive great service on it also . More

by Rfloyd0408 Verified Customer Verified Customer

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Dropped my truck off on a Friday for an oil change, check my radio, and tailgate. The service advisor who checked me in left earlier without reaching out to me. Went there and was told to return the next day my radio, and tailgate. The service advisor who checked me in left earlier without reaching out to me. Went there and was told to return the next day. Didn’t get a phone call went there around 12:30 Saturday and nothing was done. Was told to wait 15 minutes so they can do my oil change at least. Had to go 3 weeks with my radio not working. Outside of mechanical issues I will not return. More

by Baishawn Verified Customer Verified Customer

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Great customer service and great experience. Will recommend to anyone who is looking for a new automotive service or new car. Will recommend to anyone who is looking for a new automotive service or new car. More

by CLARISSATAVIRA Verified Customer Verified Customer

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15 words is not even close to what I could say about this dealership! To start with Vincent Clark is a treasure for the gm company. He was so knowledgeable and accommodating that I was taken aback. In a 10 m dealership! To start with Vincent Clark is a treasure for the gm company. He was so knowledgeable and accommodating that I was taken aback. In a 10 min conversation he had given me the phone number for a free tow from gmc, had my part looked up and put in his hand and had me put in the computer so that when I got there I would be ready to go. The other dealership I was dealing with in 3 different calls couldn't even help me. I have broken up with that dealership because how amazing Vincent was. Then when I got to the dealership I met Vincent and also met Patrick who is the service manager. Patrick was very personable and a joy to talk to. I can see the commrodary between the 3 service attendants that greeted me when I walked in. They operate like a family. I believe that this is centered around Patrick's leadership. Gm should be proud to have a service department like this in there company!!!! More

by NOLACHUCK25 Verified Customer Verified Customer

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