BECKY THOMPSON | Page 9

The service department was professional, polite, and completed the oil change while I waited. I plan to use the dealership for future car service. completed the oil change while I waited. I plan to use the dealership for future car service. More

by CYNTHIA_7009 Verified Customer Verified Customer

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The service was performed satisfactorily, but the service advisor set a completion estimate that was totally inaccurate. An oil change and tire rotation took three hours. Estimated time was an hour and a hal advisor set a completion estimate that was totally inaccurate. An oil change and tire rotation took three hours. Estimated time was an hour and a half. More

by AGAGNET Verified Customer Verified Customer

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Service performed on my vehicle was prompt and proficient. Staff was very courteous and knowledgeable when responding to my questions. proficient. Staff was very courteous and knowledgeable when responding to my questions. More

by croark2 Verified Customer Verified Customer

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Waited less than 1 hour for an oil change and tire rotation for a 2500HD. rotation for a 2500HD. More

by JIM.DUCOTE Verified Customer Verified Customer

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Made an appointment 10 days in advance. Dropped of vehicle on appointment date. I was told they would get it diagnosed and call me. On day 3 I called them and text them. No response. On day Dropped of vehicle on appointment date. I was told they would get it diagnosed and call me. On day 3 I called them and text them. No response. On day four the same. On day 5 I finally got a response of it will be 6 more days before we even diagnose the problem. GMC 2500 with less than 1000 miles on it, and it will take 20 days to get it diagnosed. No thank you. Took to another dealer diagnosed in 2 days, without an appointment. More

by shaymisc73 Verified Customer Verified Customer

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Rebecca was a great help! Got me taken care of and my truck back to me in time for a trip home. Much appreciated! Got me taken care of and my truck back to me in time for a trip home. Much appreciated! More

by kevinlrich Verified Customer Verified Customer

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I have been thru many leases thru the yr. Legacy Buick has made it very easy. I found they make the process easier also. I would come again and get a car. Legacy Buick has made it very easy. I found they make the process easier also. I would come again and get a car. More

by MDUFRENE4 Verified Customer Verified Customer

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This is the first complaint I have at this dealership. Don't really know what's wrong but the WB dealership installed a bug deflector recently and I have to bring it back to get a new one installed. And I Don't really know what's wrong but the WB dealership installed a bug deflector recently and I have to bring it back to get a new one installed. And I am waiting to find out how the Slidell dealership is going to address the problem with my truck bed liner that they tried to cover up. Let's wait and see. More

by Woody2 Verified Customer Verified Customer

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The service but the price was outrageous. $90 dollars for an oil change is just ridiculous. $90 dollars for an oil change is just ridiculous. More

by Houillondarren Verified Customer Verified Customer

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This service was as expected . It was Fast, professional, and a great price. Keep up the good work. It was Fast, professional, and a great price. Keep up the good work. More

by trishclarkrn Verified Customer Verified Customer

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