BJ Bruner | Page 9

Good selection. I found the vehicle online. The dealership seems to be behind on convenience. Not able to close without driving an hour from home and then being ther I found the vehicle online. The dealership seems to be behind on convenience. Not able to close without driving an hour from home and then being there for over 2 hours. No offer of delivering the vehicle. The car wasn't ready even though we had an appt. Salesman was fine and the fiance guy was helpful. I purchased 2 vehicles from 2 dealership in the same week and there was a big difference in saving me and my daughters time between the two. More

Report | Print

They have a huge selection that can all of your needs. And they didn’t play with pricing. After doing some homework on the car I wanted I realized there was no point in trying to negotiate. And they didn’t play with pricing. After doing some homework on the car I wanted I realized there was no point in trying to negotiate. More

Report | Print

The process was easy. We found the car we wanted and we love it. I would recommend anyone to shop for a new vehicle at Suntrup Kia. We found the car we wanted and we love it. I would recommend anyone to shop for a new vehicle at Suntrup Kia. More

Report | Print

James and Dzenis were so helpful in our leasing process of the KiaEV9. They helped us learn more about the car and the financing options, and they were honest, sincere, and professional. We also appreciate of the KiaEV9. They helped us learn more about the car and the financing options, and they were honest, sincere, and professional. We also appreciate BJ who helped us at the end with the paperwork. They made a process which can sometimes feel complicated straightforward and efficient. More

Report | Print

Fast Efficient Friendly Professional Moe was a fantastic salesman. He didn’t rush me in my decision and was very informative about telling me about my car choices! Moe made buying a car an easy ex fantastic salesman. He didn’t rush me in my decision and was very informative about telling me about my car choices! Moe made buying a car an easy experience! Highly recommend Moe! More

Report | Print

Now was unbelievably helpful, upbeat, and willing to do whatever we said we needed. I highly recommend him. whatever we said we needed. I highly recommend him. More

Report | Print

Moe was very easy to work with and made the sales process very easy. He listened to concerns and answered questions all the way up until finance. He explained all of the vehicles features, and has reached ou very easy. He listened to concerns and answered questions all the way up until finance. He explained all of the vehicles features, and has reached out to make sure I am loving my vehicle. As far as suntrup, I think the communication with service departments and scheduling any sort of appointment is a bit rough. I showed up yesterday after being told to drop my car off by 5 pm, and no one knew why I was there. The dealers are great, but the communication between departments sometimes seems a bit out of touch. Overall I loved my second experience with suntrup much more than my first and I look forward to my cars services and upcoming experiences. More

Report | Print

This dealership and sales person truly were awesome they were definitely here for me. Moe and Eder were extremely helpful and kind. They explained everything to me I would most definitely recommend this dea were definitely here for me. Moe and Eder were extremely helpful and kind. They explained everything to me I would most definitely recommend this dealership and both salesmen to anyone! Best experience I have had at a dealership! More

Report | Print

David did a great job helping us find a car we wanted, and Suntrup made the deal happen with great attitudes. and Suntrup made the deal happen with great attitudes. More

Report | Print

I wouldn't recommend this dealership to a dead person. The purchasing process was regular nothing special. I purchased a vehicle back in march of 2024, sadly it was totaled out a few months later but I The purchasing process was regular nothing special. I purchased a vehicle back in march of 2024, sadly it was totaled out a few months later but I purchased gap insurance and warranties through them. Great right? NOOOOOOO!!! These people have taken well over a month to help me get what paperwork I needed to get the lender paid on from the gap portion and STILL after calling, emailing, and making 2 trips out of my way to just get some answers I don't have the warranty portion paid costing me hundreds of dollars on still having to pay my previous car note along with getting threatened that my new car loan may be revoked for not having full payment on the last one. If I could give them a negative star rating I would! More

Report | Print