BROOKE PIERCE | Page 2

Service was great. Eli was very professional and nice. I appreciate the service for my oil change all done in 45 minutes and on a Saturday!. Awesome. Thank you Eli was very professional and nice. I appreciate the service for my oil change all done in 45 minutes and on a Saturday!. Awesome. Thank you More

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I am happy with the purchase except that the discussion was about a different color the whole time I was talking about the truck. As I am not that picky, I can see a customer getting turned off by this tac was about a different color the whole time I was talking about the truck. As I am not that picky, I can see a customer getting turned off by this tactic. I had a great experience with Finance and Service Department. After driving the vehicle from Toyota I am still learning the trucks different Features. Since Both my wife and I are handicap features for this model could have been offered As secure Side Steps. I still enjoyed the people at the facility and will be back again. More

by LJHAMMONS Verified Customer Verified Customer

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Service was great, fast and everyone was very nice! I would recommend this dealership to everyone. I would recommend this dealership to everyone. More

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Eli Rodriguez was GREAT! Explained my services and recommendations. He even worked with me on pricing! Explained my services and recommendations. He even worked with me on pricing! More

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I have a problem them because they do not take Credit Cards. Thank You and Thank You Cards. Thank You and Thank You More

by markter Verified Customer Verified Customer

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Very good dealership I was very satisfied with everything and the staff is very professional and they are very nice people I enjoyed working with them and the staff is very professional and they are very nice people I enjoyed working with them More

by SUSAN8528 Verified Customer Verified Customer

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I stopped in because one of my tire lights was on. They told me I had a screw in my tire and it was too close to the sidewall to repair it and needed to be replaced. I drove down to Discount Tire and They told me I had a screw in my tire and it was too close to the sidewall to repair it and needed to be replaced. I drove down to Discount Tire and they patched it. That was a month ago and it’s still running fine! It probably could have easily gone the other way but they didn’t even try. Probably hoping I would automatically buy that $280 tire they showed me! More

by BSHORT1952 Verified Customer Verified Customer

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I recently had the pleasure of working with Eli Rodriguez at Sottenkirk Toyota Granbury, and I can't speak highly enough of the experience. From the moment I arrived, Eli made sure I felt welcomed Rodriguez at Sottenkirk Toyota Granbury, and I can't speak highly enough of the experience. From the moment I arrived, Eli made sure I felt welcomed and well-informed about the process. Eli was incredibly knowledgeable, taking the time to explain all the details of the recommended services and ensuring I understood my options. There was no pressure, just clear, honest advice that helped me make the best decision for my vehicle. What impressed me most was Eli’s communication throughout the entire service. I was kept updated on the status of my car, and any additional work needed was thoroughly explained before proceeding. This transparency built a level of trust that I deeply appreciate. When I picked up my car, it was ready on time, and Eli Rodriguez went over everything that had been done, answering any lingering questions I had. The entire process was seamless, and I left feeling confident that my car was in great hands. Overall, Eli exemplifies excellent customer service. I would highly recommend [him/her/them] to anyone looking for More

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Great service! ! Great attitudes and quick for sure! Would recommend to all. Comfy waiting area as well! ! Great attitudes and quick for sure! Would recommend to all. Comfy waiting area as well! More

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Reminders regarding my appointment were sent to me. Check in was well organized. Service was done in a timely manner. The waiting area was clean and comfortable. Check in was well organized. Service was done in a timely manner. The waiting area was clean and comfortable. More

by bkflan33 Verified Customer Verified Customer

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