Bac Ta

Bad, bad, bad bad bad bad bad bad bad bad bad bad bad bad bad bad More

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I've delayed posting my experience to see if there would be a resolution. As of today, there has still been no resolution and I have heard nothing back from this dealership in over a week. I purchased a be a resolution. As of today, there has still been no resolution and I have heard nothing back from this dealership in over a week. I purchased a used 2015 Dodge Challenger Scat Pack w/ 36k miles from them about five weeks ago. The buying experience was fantastic. I worked with Tori, and she provided outstanding customer service during the buying process. I drove four hours from out of state to pick up my new to me car, spent a couple hours at the dealership filling out paperwork, and I was off and on my way. I trusted the inspection paperwork that the dealer provided me (the MPI provided was green down the board). I drove it back home, and had my local dodge dealer perform an inspection on it. Turns out the sway bar bushings were dried and cracked, and there was oil leaking around the intake manifold gaskets. The air filters were bad, the tires were severely out of balance, and the car needed an alignment as well. Great, I thought. I had purchased the extended warranty on the vehicle. After having my car sit at the dodge dealership waiting for my paperwork to get entered in to the warranty companies system, and then going back and forth between Audi Wichita and the warranty multiple times, I paid for the repairs out of pocket because I needed the vehicle to get around. Well, as it turns out, nothing here is covered under the warranty because these are all items that should have been addressed by the dealership and so the warranty company dismissed the case. I've spoked with Bac on this issue many times, and he keeps pointing to the warranty company and says he's waiting for his rep with them. I've been told that I shouldn't have gotten the car repaired, and that he could have probably negotiated with them for a cheaper rate. If that was the case, why wasn't that a solution that was proposed during the week the car sat at the dealership? I was in contact with Bac as soon as I got the results back from the inspection. So I sit here, in love with my new to me car, and out about $1100 more than I expected to spend because of a fraudulent MPI report provided to me by this dealership. If you're buying new, these guys would be fantastic. Customer service is top notch when you're purchasing something. If buying used, be very careful. I don't think they do a good job inspecting used vehicles. More

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We bought a 2017 A3 worked with Derek on the purchase. We are out of town so most everything was taken care of over the phone. Derek was the upmost professional and came through with everything promised. Our are out of town so most everything was taken care of over the phone. Derek was the upmost professional and came through with everything promised. Our experience was very good and would highly recommend Audi of Wichita. More

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A8 Lease Recently leased an A8 with Audi of Wichita. Drove from OKC to get the vehicle. Everything was done over the phone but Quan Nguyen and Bac Ta made it s Recently leased an A8 with Audi of Wichita. Drove from OKC to get the vehicle. Everything was done over the phone but Quan Nguyen and Bac Ta made it seamless. Offered more for my trade than local dealers and gave a fair price on the A8. Would recommend this dealer to anyone in the market for a new Audi. More

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Don’t buy from them Went there in september to buy a new Q5, found out they will not honor their advertised price for someone paying cash, price was 2k more. Called Audi Went there in september to buy a new Q5, found out they will not honor their advertised price for someone paying cash, price was 2k more. Called Audi in OKC and not only did they deal but I got one with every available option for 4K less than Audi of Wichita wanted for a lesser value car. Then to top it off tried to get first oil change done and was told since I didn’t buy the car from them I was not a preferred customer and would have to wait a couple of weeks for an appointment. Couldn’t recommend Walser for anything, definitely not sales if you’re a cash buyer and not service if you didn’t buy it from there! More

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Great experience I was looking for a new suv found the Audi I wanted I called ahead and they had 3 lined up for me to look at no hasle what so ever. I had Adam and Bac I was looking for a new suv found the Audi I wanted I called ahead and they had 3 lined up for me to look at no hasle what so ever. I had Adam and Bac working with me on my sale and everything went smooth. The staff is professional, very personable, courteous, and I would recommend everyone to go to this dealership. More

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High end service Adam Faris and Bac Ta helped me during and after the sale. They were very professional and made sure my needs were met. Adam did a good job followin Adam Faris and Bac Ta helped me during and after the sale. They were very professional and made sure my needs were met. Adam did a good job following up and I found the price of the car to be very competitive. I would recommend buying a car from Audi Wichita - they have a nice selection of beautiful cars & SUVs. More

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Excellent car, great service! I have always driven a Volvo and thought that Audi was too expensive. I was a pleasant surprise to find out that Audi was less expensive with more opt I have always driven a Volvo and thought that Audi was too expensive. I was a pleasant surprise to find out that Audi was less expensive with more options. Adam Faris was very informative and helpful. Tom Wichita, KS More

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Best car buying Adam went beyond my expectations finding the car we wanted at another dealership and having brought in for us. The financial process was efficient and Adam went beyond my expectations finding the car we wanted at another dealership and having brought in for us. The financial process was efficient and smooth More

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Audi Q5 Purchase When car shopping, I decided to shop online to avoid pushy sales people but once I needed more information, I was referred to Adam online and he was v When car shopping, I decided to shop online to avoid pushy sales people but once I needed more information, I was referred to Adam online and he was very helpful and made himself available when I needed his help and answered all my emails and phone calls very quickly. I was also greeted by Bac at a later time. They were both extremely friendly and made car shopping enjoyable. More

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