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Bailey Coleman
Bailey Coleman at Pat Lobb Toyota of McKinney

Bailey Coleman

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.8
16 Reviews
4.8

16 Reviews

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16 Reviews of Bailey Coleman

June 09, 2025

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Employee Rating

A speedy oil change & tire rotation: just 31 minutes waiting! As always, Bailey was helpful in scheduling so as to maximize the benefit of my ToyotaCare coverage. More

by woodydenman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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March 08, 2025

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Employee Rating

Bailey Colmen was awesome. She answered all my questions, and was never pushy, like Toyota of Dallas, and Toyota of Richardson. I hate it when my service Advisor does this, jus More

by alvramirez986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: My tech, which worked on my truck. Can not remember his name. Very nice individule.

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Mar 08, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Bailey.

February 15, 2025

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Employee Rating

I love this dealership and how organized it is! ! Bailey in the service department is always super helpful and makes any experience a great one!! More

by parksliz
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Workmanship
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Recommend Dealer
Yes
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Feb 18, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Bailey.

February 05, 2025

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Employee Rating

Prompt efficient service. I liked that I could book online and was expected when I arrived More

by Keith Clayton
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Casper

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Feb 18, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Keith! We appreciate you recognizing Joel and Bailey.

February 04, 2025

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Took great consideration regarding repairs to my vehicle. Listen to all my concerns and answer my questions. More

by Eghemmi
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Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review!

January 18, 2025

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Employee Rating

Helpful in resolving the problem, keeping in touch with updates . I Liked not being pressured More

by Eghemmi
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Bailey.

January 09, 2025

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Employee Rating

Respectful answered questions and issues relating to my vehicle. Appointment was scheduled asap . Price was within reason. Very satisfied with results. More

by Eghemmi
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 11, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Bailey.

January 08, 2025

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Employee Rating

Good I am satisfied from your maintenance side need improvement sales side sales man’s are not helpful sorry More

by rbaig1290
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Recommend Dealer
Yes

Other Employees Tagged: Tim O'Grady, Razaq Olayioye

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Jan 11, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your review. Happy to hear your pleased with service, will work on the sales side like you noted to insure a FIVE STARS experience next time.

January 02, 2025

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At Pat Lobb Toyota of McKinney I have always received exceptional service. Quick and always ends up with a smile. Thank you More

by Nadia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Nadia! We appreciate you recognizing Bailey.

November 07, 2024

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Employee Rating

Was charged 3% to use my credit card. Shouldn't that be cost of business? More

by Anekona1122
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Workmanship
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Recommend Dealer
Yes
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Nov 09, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your review! We appreciate you recognizing Bailey.

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