Bailey Czuchaj
Bailey Czuchaj at Serra Ford Rochester Hills

Bailey Czuchaj

New & Used Vehicle Sales

Serra Ford Rochester Hills

2890 South Rochester Road
Rochester Hills, MI 48307

5.0
23 Reviews
5.0

23 Reviews

Write a Review

Dealership Experience

5 yrs

Industry Experience

5 yrs

Languages Spoken

English English

23 Reviews of Bailey Czuchaj

August 13, 2025

Dealership Rating
Employee Rating

Very helpful sales staff. They went over all the features of my new Explorer. I’ve had other vehicles serviced there and I was very satisfied. More

by dtk1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2025

Serra Ford Rochester Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Ford Rochester Hills! Please don't hesitate to reach out if there's anything additional we can do for you.

August 10, 2025

Dealership Rating
Employee Rating

Great experience over all! ! Sales, transfer of title and plates! Would and have recommended Bailey Czuchaj she is fantastic! More

by Dee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanon

Aug 12, 2025

Serra Ford Rochester Hills responded

Hello Dee, we're happy you found our staff to be so supportive during your experience here at Serra Ford Rochester Hills. We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2025

Dealership Rating
Employee Rating

We had a great experience at Serra Ford Rochester Hills. Everyone was very friendly, helpful and knowledgeable throughout the transaction of leasing our Ford Bronco. Couldn't ask for a better sales consult More

by skaysautt56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Toubee Moua, sales assistant

July 07, 2025

Dealership Rating
Employee Rating

FANTASTIC experience with Serra Ford of Rochester Hills, MI!!! I purchased a used 2017 Shelby GT350 that only had 1,564 miles! I went in one evening near closing and Toubee was more than happy to take the More

by ShelbyGT350
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Dluzynski

Jul 10, 2025

Serra Ford Rochester Hills responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

June 09, 2025

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Easy process. Quick and easy to work with. Very pleased with our vehicle. Highly recommend Serra Ford. More

by GALLIMIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2025

Serra Ford Rochester Hills responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 30, 2025

Dealership Rating
Employee Rating

Serra Ford Dealership is beautiful, and you can get a great cup of coffee while you wait. Bailey was great and helped me get everything I was looking for in a new F150 including the H.U.D. This was my More

by propsdoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2025

Serra Ford Rochester Hills responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 21, 2025

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Terrific experience from the sales manager down to the sales staff Bailey, who helped me through my entire experience from start to finish was tremendous I would recommend her to anyone interested in a ne More

by Lefty 1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2025

Serra Ford Rochester Hills responded

Hello, we appreciate your recommendation of our dealership! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 31, 2025

Dealership Rating
Employee Rating

It was a please buying experience from Serra Ford. Bailey was very helpful and wend above and beyond to help us. More

by dozydotes1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Walker

Apr 05, 2025

Serra Ford Rochester Hills responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 23, 2025

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Employee Rating

Exceptional treatment and help with leasing of new car. Bailey was fantastic. Everyone was so helpful More

by parry4444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2025

Serra Ford Rochester Hills responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

March 19, 2025

Dealership Rating
Employee Rating

Amazing experience with Bailey I highly recommend her and Serra Ford Rochester Hills. I will be recommending both to my friends and family along with going back yo Bailey for our next vehicle. More

by BHenige
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 23, 2025

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

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