Bailey Czuchaj
Bailey Czuchaj at Serra Ford Rochester Hills

Bailey Czuchaj

New & Used Vehicle Sales

Serra Ford Rochester Hills

2890 South Rochester Road
Rochester Hills, MI 48307

5.0
30 Reviews
5.0

30 Reviews

Write a Review

Dealership Experience

5 yrs, 8 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

30 Reviews of Bailey Czuchaj

April 04, 2026

Dealership Rating
Employee Rating

I can't even begin to describe how easy purchasing my new vehicle was for me and my wife. Bailey was everything and then some. She made this experience better than I could have ever imagined. Thanks for all More

by Frank Neumann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanon

Apr 09, 2026

Serra Ford Rochester Hills responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 27, 2026

Dealership Rating
Employee Rating

Quality staff - knowledgeable and extremely helpful. Bailey and her crew worked diligently to get me into the car I needed and wanted. More

by rev.greg.larsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Davis, Bruce Hanon

February 17, 2026

Dealership Rating
Employee Rating

Bailey was very helpful, listened to what I wanted and made it happen will return More

by tomrichards0308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2026

Serra Ford Rochester Hills responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

January 03, 2026

Dealership Rating
Employee Rating

Best sales/service team in the business. ..Won't buy or service anywhere else. Brand new facility with amazing inventory. Worth the trip just to see the GIANT American Flags out front! More

by bobbyd2869
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2026

Serra Ford Rochester Hills responded

Hello, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

January 02, 2026

Dealership Rating
Employee Rating

Our experience with purchasing a new vehicle from Serra Ford was great. Bailey our sales representative did an amazing job throughout the buying process. Very professional and friendly staff. Highly recomm More

by jgrabinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanon

Jan 05, 2026

Serra Ford Rochester Hills responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 23, 2025

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Employee Rating

Best experience I’ve ever had purchasing of leasing a vehicle. Bailey was very knowledgeable and created a smooth experience. More

by Spelletier033
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 15, 2025

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Employee Rating

Delivered on vehicle and price. Staff was helpful and polite. I would recommend Serra ford to my friends More

by rdpoggiolo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2025

Serra Ford Rochester Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

August 13, 2025

Dealership Rating
Employee Rating

Very helpful sales staff. They went over all the features of my new Explorer. I’ve had other vehicles serviced there and I was very satisfied. More

by dtk1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2025

Serra Ford Rochester Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Serra Ford Rochester Hills! Please don't hesitate to reach out if there's anything additional we can do for you.

August 10, 2025

Dealership Rating
Employee Rating

Great experience over all! ! Sales, transfer of title and plates! Would and have recommended Bailey Czuchaj she is fantastic! More

by Dee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanon

Aug 12, 2025

Serra Ford Rochester Hills responded

Hello Dee, we're happy you found our staff to be so supportive during your experience here at Serra Ford Rochester Hills. We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2025

Dealership Rating
Employee Rating

FANTASTIC experience with Serra Ford of Rochester Hills, MI!!! I purchased a used 2017 Shelby GT350 that only had 1,564 miles! I went in one evening near closing and Toubee was more than happy to take the More

by ShelbyGT350
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Dluzynski

Jul 10, 2025

Serra Ford Rochester Hills responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

1

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