Bailey Czuchaj
Bailey Czuchaj at Serra Ford Rochester Hills

Bailey Czuchaj

New & Used Vehicle Sales

Serra Ford Rochester Hills

2890 South Rochester Road
Rochester Hills, MI 48307

5.0
18 Reviews
5.0

18 Reviews

Write a Review

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

18 Reviews of Bailey Czuchaj

May 30, 2025

Dealership Rating
Employee Rating

Serra Ford Dealership is beautiful, and you can get a great cup of coffee while you wait. Bailey was great and helped me get everything I was looking for in a new F150 including the H.U.D. This was my More

by propsdoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2025

Serra Ford Rochester Hills responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 21, 2025

Dealership Rating
Employee Rating

Terrific experience from the sales manager down to the sales staff Bailey, who helped me through my entire experience from start to finish was tremendous I would recommend her to anyone interested in a ne More

by Lefty 1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2025

Serra Ford Rochester Hills responded

Hello, we appreciate your recommendation of our dealership! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 31, 2025

Dealership Rating
Employee Rating

It was a please buying experience from Serra Ford. Bailey was very helpful and wend above and beyond to help us. More

by dozydotes1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Levi

Apr 05, 2025

Serra Ford Rochester Hills responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 23, 2025

Dealership Rating
Employee Rating

Exceptional treatment and help with leasing of new car. Bailey was fantastic. Everyone was so helpful More

by parry4444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2025

Serra Ford Rochester Hills responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

March 19, 2025

Dealership Rating
Employee Rating

Amazing experience with Bailey I highly recommend her and Serra Ford Rochester Hills. I will be recommending both to my friends and family along with going back yo Bailey for our next vehicle. More

by BHenige
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 23, 2025

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 08, 2025

Dealership Rating
Employee Rating

Bailey Czuchaj made this experience wonderful! I unexpectedly had to purchase a new car. Bailey provided options, had the cars ready to test drive, explained the differences of the cars. She made More

by Erin.greta.turner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin in finance

Mar 11, 2025

Serra Ford Rochester Hills responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2025

Dealership Rating
Employee Rating

Relaxed and welcoming environment. Strong attention to customer care and satisfaction. Everyone I encountered has been pleasant, upbeat, and helpful! Bailey Czuchaj, my sales associate More

by RobbieO
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Tubi…..

Mar 03, 2025

Serra Ford Rochester Hills responded

Hi Robbieo, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Mar 05, 2025

Serra Ford Rochester Hills responded

Hi Robbieo, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 04, 2025

Dealership Rating
Employee Rating

My salesperson Bailey is 110% awesome. Their service dept has always left me HAPPILY impressed. The price was right and the deal was handled QUICKLY. Also the sales manager Bob is GREAT he More

by vitocatalfiojr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Locher , Kevin Miller 5Star

Feb 12, 2025

Serra Ford Rochester Hills responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 01, 2025

Dealership Rating
Employee Rating

Sales associate Bailey was wonderful. Would recommend anyone looking for vehicle to go see her. More

by staceymom2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2025

Serra Ford Rochester Hills responded

Hi, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 01, 2025

Dealership Rating
Employee Rating

Bailey Czuchaj was great to work with! Responsive and knowledgeable! The entire staff at Serra Ford was helpful and professional. Great team! More

by DH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Serra Ford Rochester Hills responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Serra Ford Rochester Hills, we value our customers and we look forward to seeing you on your next visit. Take care!

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