Bailey Lotsberg
Bailey Lotsberg at Walser Burnsville Mazda

Bailey Lotsberg | Page 5

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Walser Burnsville Mazda

14720 Buck Hill Road
Burnsville, MN 55306

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4.7
144 Reviews
4.7

144 Reviews

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144 Reviews of Bailey Lotsberg

March 07, 2026

Dealership Rating
Employee Rating

Not the quality it once was. How many times does a person have to come back. More

by christinaschmidt2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 12, 2026

Walser Burnsville Mazda responded

Thank you, Christina, for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Walser Burnsville Mazda Team

Mar 21, 2026

Walser Burnsville Mazda responded

Thank you, Christina, for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Walser Burnsville Mazda Team

March 04, 2026

Dealership Rating
Employee Rating

Bilal did an excellent job walking us through the car buying process. He is a wealth of knowledge, and I would buy a car from him again. Thank you More

by blueballoon6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bilal Aarda

Mar 04, 2026

Walser Burnsville Mazda responded

We’re thrilled you enjoyed working with Bailey throughout your Mazda purchase. It’s great to know Bailey’s expertise helped make everything clear and efficient. We appreciate your five-star feedback and look forward to assisting you again. Walser Burnsville Mazda Team

March 04, 2026

Dealership Rating
Employee Rating

Excellect service dept. & employees. Friendly, professional, wonderful experience. Very willing to return and thumbs up to telling others. More

by jfoxfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Walser Burnsville Mazda responded

It’s great to hear our service team delivered a friendly, professional experience for your Mazda3. Bailey will be delighted by your kind words. Thank you for planning to return and for recommending us to others. Walser Burnsville Mazda Team

February 26, 2026

Dealership Rating
Employee Rating

I’m happy with the service, specially the chance to view technician’s video to show exactly what was done. Thanks More

by janemahowald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Walser Burnsville Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walser Burnsville Mazda Team

February 25, 2026

Dealership Rating
Employee Rating

Great service provided. Thanks to Josh for the help provided with check-ins and courtesy vehicle.. More

by santosh_sonbarse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh

Feb 25, 2026

Walser Burnsville Mazda responded

It’s great to know that Bailey and our team provided smooth check-ins and that the courtesy vehicle was helpful during your Mazda MPV service. Thank you for sharing your experience and for choosing us. We look forward to assisting you in the future. Walser Burnsville Mazda Team

February 22, 2026

Dealership Rating
Employee Rating

Anthony and the financial team went above and beyond for us, best experience at a dealership ever. Will absolutely be coming back. More

by HVM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony ?

Feb 22, 2026

Walser Burnsville Mazda responded

What a pleasure to hear our financial team exceeded your expectations during your new Mazda CX-5 purchase. Bailey and everyone here appreciate your feedback and look forward to your return. Safe travels until we see you again. Walser Burnsville Mazda Team

February 20, 2026

Dealership Rating
Employee Rating

Service writers explain the work to be done well. The service videos of the vehicle examination while on the lift are very nice to see and help with maintenance decisions. More

by dexvision10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Walser Burnsville Mazda responded

Thank you for trusting us with your Mazda3 service. We’re pleased that Bailey and the service team provided clear explanations and that the inspection videos aided your maintenance decisions. Walser Burnsville Mazda Team

February 15, 2026

Dealership Rating
Employee Rating

Walser Mazda has helped me feel comfortable and confident about my vehicle purchase. The experience and interactions with the customer service team, sales staff and service is always very professional and p More

by kj22911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Erickson, Alex Meyhoefer

Feb 15, 2026

Walser Burnsville Mazda responded

Congratulations on your new Mazda CX-50. We appreciate you sharing that our team’s professional and personable approach helped you feel confident throughout the trade-in and leasing process. We’ll be sure to pass along your thanks to Bailey for guiding you through the lease details. Walser Burnsville Mazda Team

February 15, 2026

Dealership Rating
Employee Rating

Purchased a used Ford Explorer. Also purchased a Walser extended warranty at the same time as the purchase of the Ford. Warning light coming on and dealer unable to find any issue. More

by kschlangen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 18, 2026

Walser Burnsville Mazda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Walser Burnsville Mazda Team

Feb 18, 2026

Walser Burnsville Mazda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Walser Burnsville Mazda Team

Feb 18, 2026

kschlangen responded

I just want this fixed and need to have a technician that can fix this Ford. Send this Explorer to a Ford dealer and cover the repair under the extended warranty we purchased. Approve the repair and coverage at my local dealer by my house. Apple Valley Ford

February 12, 2026

Dealership Rating
Employee Rating

Great dealership. Walser is extremely reliable and have wonderful products including Mazdas. Best salesman I've ever worked with. Alex Meyhoferis excellent More

by tsorlien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2026

Walser Burnsville Mazda responded

Thank you for recognizing the reliability of our team and your enthusiasm for our Mazda lineup and your new CX-5. We’re pleased that Bailey made your purchase experience exceptional. Please let us know if there’s anything else we can assist you with. Walser Burnsville Mazda Team

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