Bailey Lotsberg | Page 5

Walser Burnsville Mazda responded

We appreciate you trusting us again with your new Mazda CX-5 purchase. It’s wonderful to know you felt comfortable throughout the process. We’ll share your kind words with Bailey and the team. Walser Burnsville Mazda Team

Walser Burnsville Mazda responded

Thank you for praising our team. We’re glad you received professional and courteous service on your Mazda CX-9. Bailey will be happy to share your compliments. Walser Burnsville Mazda Team

Walser Burnsville Mazda responded

Thank you for highlighting our team’s flexibility. We’re glad Bailey and the sales department could stay open and support your last minute change. Congratulations on your new Mazda CX-5 and enjoy the drive! Walser Burnsville Mazda Team

Walser Burnsville Mazda responded

Thank you for choosing the Mazda CX-5 and for sharing your experience. We’re glad our team member provided a knowledgeable and friendly buying process. Feel free to reach out to Bailey if there’s anything else we can help you with. Walser Burnsville Mazda Team

Walser Burnsville Mazda responded

Thanks for choosing us for your Mazda CX-5 service. We’re glad Bailey and our team explained everything clearly and that the loaner car and phone charger kept you on schedule. We look forward to welcoming you back. Walser Burnsville Mazda Team

Walser Burnsville Mazda responded

Reading about your positive experience with our service brings us joy. We’re pleased Bailey could clearly outline your options and respect your preferences without any pressure. Congratulations on your new Mazda. Walser Burnsville Mazda Team

Walser Burnsville Mazda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Walser Burnsville Mazda Team

Walser Burnsville Mazda responded

It’s fantastic to welcome you back to Mazda. Bailey and our sales and service teams were glad to coordinate the minor work on your vehicle and provide a friendly experience. We look forward to serving you again soon. Walser Burnsville Mazda Team

Walser Burnsville Mazda responded

Thank you, Christina, for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Walser Burnsville Mazda Team

Walser Burnsville Mazda responded

We’re thrilled you enjoyed working with Bailey throughout your Mazda purchase. It’s great to know Bailey’s expertise helped make everything clear and efficient. We appreciate your five-star feedback and look forward to assisting you again. Walser Burnsville Mazda Team