Bailey Lotsberg
Bailey Lotsberg at Walser Burnsville Mazda

Bailey Lotsberg | Page 6

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Walser Burnsville Mazda

14720 Buck Hill Road
Burnsville, MN 55306

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4.7
144 Reviews
4.7

144 Reviews

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144 Reviews of Bailey Lotsberg

February 11, 2026

Dealership Rating
Employee Rating

Pleasant people but some employees need some more training on auto repair so they can speak with knowledge More

by Fabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2026

Walser Burnsville Mazda responded

Thanks for sharing about your experience with Walser Burnsville Mazda. We appreciate your business and hope to see you again soon! Walser Burnsville Mazda Team

February 10, 2026

Dealership Rating
Employee Rating

Had i known your service dept is open Ltd hours i would not have purchased. Im 40.minutes away and it's very inconvenient to have to take off work for basic services. Also I'd prepaid for service work but More

by brendaap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 14, 2026

Walser Burnsville Mazda responded

Brenda, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Walser Burnsville Mazda Team

Feb 14, 2026

Walser Burnsville Mazda responded

Brenda, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Walser Burnsville Mazda Team

February 10, 2026

Dealership Rating
Employee Rating

I had an amazing experience! The staff were very kind and the dealership was very well kept. More

by bcrowderman
Recommend Dealer
Yes

Other Employees Tagged: Neil Bannister,

Feb 10, 2026

Walser Burnsville Mazda responded

We’re delighted you found our team welcoming and our showroom well maintained. Bailey will be pleased to know she helped make your visit so positive. Thank you for choosing the Mazda CX-90 PHEV.

February 09, 2026

Dealership Rating
Employee Rating

Raman was fantastic and knew everything about the functions of the car we purchased. The only drawback was the battery had to be replaced the next day but there was no charge. We really appreciated More

by chiptaft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raman, Sean

Feb 09, 2026

Walser Burnsville Mazda responded

We’re thrilled to hear Bailey provided knowledgeable assistance during your Mazda purchase. We’re glad the battery replacement was handled promptly at no cost. Thank you for sharing your experience with friends.

February 09, 2026

Dealership Rating
Employee Rating

I’m pleased with the service I received at Walser Mazda in Burnsville. Reservation was easy. Check-in was easy. Service tech sent me a video of his inspection. All went well. More

by corradini.dede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Walser Burnsville Mazda responded

It’s great to hear that Bailey in our service department made scheduling and check-in for your Mazda CX-5 a breeze. We’re glad the video inspection update was helpful and that everything went smoothly. Thank you for sharing your experience.

February 04, 2026

Dealership Rating
Employee Rating

We are very pleased with the service from start to finish! The feedback we receive on our phone while they are working on our vehicle is AWESOME! More

by T2Hoskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Walser Burnsville Mazda responded

We appreciate you sharing your experience with the service on your Mazda CX-5. We’re glad the real-time phone updates kept you informed throughout the process. Bailey and the service team are thrilled by your kind words and look forward to assisting you again.

February 02, 2026

Dealership Rating
Employee Rating

Fabulous prompt service, as always. Walser has been my go to dealership for years. Unlikely to change. More

by msdymi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Walser Burnsville Mazda responded

Thank you for being a loyal guest over the years. Bailey and our service team are thrilled to know your Mazda CX-5 received prompt attention again. We look forward to your next visit.

January 30, 2026

Dealership Rating
Employee Rating

I purchased at used 2024 vehicle and within 1 month of purchase have had to replace the battery and tires. I was sold a vehicle with tires from 2017 on them, which should not have been on the vehicle at a More

by Heinzerlings
Recommend Dealer
No

Other Employees Tagged: Sam larson

Feb 02, 2026

Walser Burnsville Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Walser Burnsville Mazda Team

Feb 03, 2026

Walser Burnsville Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Walser Burnsville Mazda Team

Feb 03, 2026

Heinzerlings responded

Email at heinzerlings@yahoo.com or malloryheinzerling@icloud.com

Feb 21, 2026

Heinzerlings responded

Hello, I am reaching out because I have not heard anything.

January 27, 2026

Dealership Rating
Employee Rating

Easy and calming process for a first timer like me. Seems honest and fair, I only wished the receptionists welcomed people with a happy smile, not with the usual seriousness of cars dealerships perso More

by Roeikeren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Walser Burnsville Mazda responded

Thanks for sharing your thoughts about your experience with Walser Burnsville Mazda. We appreciate your business and hope to see you again soon! Walser Burnsville Mazda Team

January 27, 2026

Dealership Rating
Employee Rating

Great work and communication was fantastic. Liked the video and to be able to see where everything stood.Vehicle was ready when it was promised. More

by karenlynn1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Walser Burnsville Mazda responded

Thank you for choosing Walser Burnsville Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Walser Burnsville Mazda Team

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