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11 Reviews of Bal Suman
May 28, 2025
It took 3 weeks to deliver my vehicle because the vehicle wasn’t even inspected when it was on the lot and I was the one that had to alert them of the vehicle check engine light. I was given new repair time wasn’t even inspected when it was on the lot and I was the one that had to alert them of the vehicle check engine light. I was given new repair time frames about 7 times that I just had to laugh at some point. I kept getting lame excuses like the parts were on back order due to Covid back order issues. The process was so bad to closing that I even had to sign a whole new set of documents 3 weeks later than the first set… who wants to sit with F&I twice?!?! From the sales process to the handling by management without any extra customer service to the obviously bad service and/or parts departments, it’s very unlikely I’d go back to a Clay Cooley dealership! More
by Tarik0
Verified CustomerOther Employees Tagged: Jonathan Weinberg, Juan Gonzalez , Internet Sales Manager
May 18, 2025
The dealer ship was great they helped me along the way to get a wonderful car get a wonderful car More
by 1MelissaPierce
Other Employees Tagged: Floyd McGriff, John Osuji, Jonathan Whitaker, Juan Gonzalez, Pa Jallow, James Sheppard, David Hensley, Richard Jones, Jonathan Swanson , Jose
April 19, 2025
I found exactly what I was looking for and Sean at Clay Cooley Nissan made me a great deal!! Cooley Nissan made me a great deal!! More
by bwalk2
Other Employees Tagged: David Hensley
December 24, 2024
We were told by your finance department that if we paid off the loan we would not be charged interest, and I just received the information from the finance company today and we have been paying interest fo off the loan we would not be charged interest, and I just received the information from the finance company today and we have been paying interest for the past 10 days. We wanted to pay cash for the vehicle, and we tried to help you out because you had a "quota" to make for financing which we understand but you 100% lied to our face. This is why people do not like to purchase cars from dealerships. More
by PAUL.KELLY
Other Employees Tagged: David Hensley
October 15, 2024
This is my 2 nd car to purchase m. Justin has helped each time and is the best!! Justin has helped each time and is the best!! More
by DIZZYMOM6
Other Employees Tagged: Jonathan Whitaker , Justin Lines
May 19, 2024
Suman did a fantastic job at taking me through the process of getting my first car ever! There isn’t anything I wouldn’t want to change about the process. He was a very welcoming and kind gentleman wh process of getting my first car ever! There isn’t anything I wouldn’t want to change about the process. He was a very welcoming and kind gentleman who ensured he would help me get what was not only the best for me, but also what would be optimal for me and my life style. I couldn’t be happier with Suman and his outstanding performance! More
by alliegwaddell
Other Employees Tagged: Justin Lines
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