Barb Basinski | Page 2

Purchasing a used Cadillac without the hassle I walked into Suburban Cadillac of Plymouth and was greeted by Barb Basinski, She made you feel like you have known her for years. She made arrangem I walked into Suburban Cadillac of Plymouth and was greeted by Barb Basinski, She made you feel like you have known her for years. She made arrangements for test drive and inspection prior to my purchase. Purchasing could not have been made no easier, Thank you Barb and Scott Estes (Financial Services Director). I will be back! More

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Great Customer Service Herb. Simmons 9/12/18- I had the great experience of having Mrs. Barbara Basinski as my sales Rep. She was one of the most professional sales rep. I Herb. Simmons 9/12/18- I had the great experience of having Mrs. Barbara Basinski as my sales Rep. She was one of the most professional sales rep. I have ever dealt with. Her kindness and respect is the most outstanding element, that I have ever seen. She was extremely thoughtful and considerate during the whole process, covering all details and requirements, and working out all the rough areas. I going to make it a point, to refer all of my family and friends to contact Mrs.Basinski for any vehicle they maybe looking for. This is my second vehicle that I have purchased from Suburban Dealership. and I will never go anywhere else, for any vehicle that I may purchase in the future. Thank You (Mrs. Basinski) - and thanks to (Jamie- Internet REP) also. More

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Purchase of new car Convenient location and great service provided by Barbara Basinski. Sale process was smooth and Barb explained everything very clearly. She was not pu Convenient location and great service provided by Barbara Basinski. Sale process was smooth and Barb explained everything very clearly. She was not pushy and let me take my time More

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The Great Trio!!! Ms. Barb Basinski will work hard to get you what you want, answers all your questions, has patience and get you into a great deal! Also, Mr. Jason We Ms. Barb Basinski will work hard to get you what you want, answers all your questions, has patience and get you into a great deal! Also, Mr. Jason Weir is a Top-of-the-line, quickly problem solving Manager!! These two people I would consider to be top-notch at what they do!! More

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Excellent service Barb was very helpful and knowledgeable. Very peasant experience. She did everything she could to make me a satisfied customer. Jason sealed the dea Barb was very helpful and knowledgeable. Very peasant experience. She did everything she could to make me a satisfied customer. Jason sealed the deal by being very thorough in explaining add on’s and making sure I had the final rate that I was comfortable with. Thank you both for your time and patience and making a stressful situation a pleasant and calm experience! More

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Professional, efficient and pleasant My search for the right, hard to find used CTS Performance took me here on the last Saturday in the month. The result was a pleasant, professional and My search for the right, hard to find used CTS Performance took me here on the last Saturday in the month. The result was a pleasant, professional and efficient experience and a very nice CTS in my driveway. Barb Basinski told me she has 22 years experience selling cars and it shows - she is easy to deal with and very knowledgeable and professional. Jason in Finance even made the paperwork ordeal quick and easy. I have leased and purchased a lot of cars over the years and this is one of the best dealerships I have done business with. Thanks. If I need another Cadillac in the future I will be back. More

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Just Finalized Deal for Our 3rd Cadillac from Suburban Decided to try the new XT5 and our first stop was Surban Cadillac of Plymouth. This is the 3rd new Cadillac that we have received from this dealershi Decided to try the new XT5 and our first stop was Surban Cadillac of Plymouth. This is the 3rd new Cadillac that we have received from this dealership, and the 3rd from super saleswoman Barb Basinski. Suburban has always been very cooperative and willing to work with you. The service department is also excellent and knows how to take care of their customers. Other dealers may lead you down the path, but Suburban delivers on their commitments. More

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Fair and efficient The team at Suburban Cadillac made the process easy and efficient. I appreciated their professionalism. I would be glad to do business with them a The team at Suburban Cadillac made the process easy and efficient. I appreciated their professionalism. I would be glad to do business with them again. More

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Lease of 2018 Cadillac CTS This is the fourth CTS I have leased with Barb Basinski as my Sales Person. Barb makes the vehicle selection and lease process an effortless experien This is the fourth CTS I have leased with Barb Basinski as my Sales Person. Barb makes the vehicle selection and lease process an effortless experience. More

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High level of professionalism and friendliness Buying or leasing a car is a dreadful event for me. However, this dealership is the third we visit and end up leasing from. The reason is simple: they Buying or leasing a car is a dreadful event for me. However, this dealership is the third we visit and end up leasing from. The reason is simple: they are very friendly, patient, not pushy, highly professional, very methodical, and they listen and try to help. I highly recommend them, no doubt. My assessment is based on experience with many other dealerships including of similar brand. Barb in Sales was very helpful and is highly recommended. Having said that I think this dealership's culture is such that everyone is functioning at a high level. Whenever I need a Cadillac I will be back here to get it from. More

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