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Barbara Gendler
Barbara Gendler
Service Advisor
Ed Morse Bayview Cadillac
1240 North Federal Highway
Ft Lauderdale, FL 33304
17 Reviews
17 Reviews
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17 Reviews of Barbara Gendler
September 04, 2026
It took approximately four months and many visits of my vehicle to diagnose my Cadillac's a/c failure and finally (hopefully) fix it. My cost was over seven thousand dollars and being without my Cadillac f vehicle to diagnose my Cadillac's a/c failure and finally (hopefully) fix it. My cost was over seven thousand dollars and being without my Cadillac for many days. I believe if my vehicle's diagnostics were performed correctly the first visit many aggravations, inconveniences, etc. could have been prevented and possibly saved me several thousands of dollars. More
by Watch City
Verified CustomerOther Employees Tagged: Trish Parks
August 31, 2026
The communication has been mediocre at best. The largest issue is it took nearly six weeks to get a replacement door in stock. With such a long delay with mediocre communication, I will avoid pu The largest issue is it took nearly six weeks to get a replacement door in stock. With such a long delay with mediocre communication, I will avoid purchasing another Cadillac in the future. More
by hamiltta
Other Employees Tagged: Daniel Gagliano, Victor Ramsey, Tony Giordano
August 28, 2026
Fudged the service paperwork to hide 30+ days out-of-service. Unethical dealer shielding the factory. Avoid them. out-of-service. Unethical dealer shielding the factory. Avoid them. More
by mikecombs66
Other Employees Tagged: Trish Parks , Dealership management
August 20, 2026
very professional Steve Pollack is an asset to the sales dept. this is our 4th Cadillac we got from Steve , Barbara was a pleasure to work with in the service dept truly a Professional crew dept. this is our 4th Cadillac we got from Steve , Barbara was a pleasure to work with in the service dept truly a Professional crew More
by THRLAKEHM
Other Employees Tagged: Steve Plotnik
August 19, 2026
Friendly outgoing staff that ensures that your news are in a timely fashion follow up, provided to see how things are going in a timely fashion follow up, provided to see how things are going More
by Mike Rochester
Other Employees Tagged: Charles Barratt
August 18, 2026
Always a quality and friendly service dealer. Staff is honest and doesn’t pressure you to add more than you needed. Staff is honest and doesn’t pressure you to add more than you needed. More
by Ftloffice
Other Employees Tagged: Charles Barratt
August 14, 2026
Barbara is the best! The entire staff in tge service department is always so helpful and friendly. The entire staff in tge service department is always so helpful and friendly. More
by Lisamills77
Other Employees Tagged: Charles Barratt
August 13, 2026
Dealership staff broke our equipment. Never received any follow up. Was told our advisor is no longer with company. After that Barbara took over who was very helpful. Part was out of stoc Never received any follow up. Was told our advisor is no longer with company. After that Barbara took over who was very helpful. Part was out of stock. Had to drive with busted screen mounts for months. Issue got resolved. Barbara was helpful and kind More
by Ola0420
August 12, 2026
Helped me solve a problem that was actually “user error” quickly and efficiently Great service quickly and efficiently Great service More
by ANDREALUBELL
Other Employees Tagged: Charles Barratt
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