Barbara Gendler
Barbara Gendler at Ed Morse Bayview Cadillac

Barbara Gendler | Page 2

Service Advisor

Ed Morse Bayview Cadillac

1240 North Federal Highway
Ft Lauderdale, FL 33304

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4.9
34 Reviews
4.9

34 Reviews

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34 Reviews of Barbara Gendler

September 25, 2026

Dealership Rating
Employee Rating

Your manager and attender were good your work was good and I am completely satisfied More

by Henriquesowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Barratt

Sep 28, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re glad to hear you were completely satisfied with the service provided by Charles, Barbara, and the Ed Morse Bayview Cadillac team. We appreciate your support and look forward to assisting you again. Ed Morse Corporate Offices.

September 22, 2026

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Employee Rating

Excellent customer service when having your vehicle serviced. They constantly keep you updated on the status of the work being done. More

by allenberta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele Nosky

Sep 24, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re delighted to hear Barbara and Michele provided excellent service and kept you informed throughout your visit. We appreciate you choosing Ed Morse Bayview Cadillac and look forward to assisting you again. Ed Morse Corporate Offices.

September 20, 2026

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I have recently purchased a brand new 2026 Cadillac Escalade sport in Pennsylvania however I do live in Florida. I went in to add more Bayview Cadillac for my first service and Barbara my service repre More

by allaboutron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Barratt , Mark. Do not remember his last name sales associate.

Sep 21, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re delighted to hear Barbara provided excellent service during your first visit with your new 2026 Cadillac Escalade. We appreciate you choosing Ed Morse Bayview Cadillac for your service needs and look forward to taking care of you and your Escalade in the future. Ed Morse Corporate Offices.

September 18, 2026

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Best dealership in Fort Lauderdale Florida Honest, informative and knowledgeable. Would definitely use them again!!! More

by mollysemerene
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 21, 2026

Ed Morse Bayview Cadillac responded

Thank you for the wonderful review and recommendation! We’re thrilled to hear our team provided an honest, informative, and knowledgeable experience at Ed Morse Bayview Cadillac. We truly appreciate your kind words and support. Ed Morse Corporate Offices.

September 15, 2026

Dealership Rating
Employee Rating

Excellence- Service person ( Barbara) was excellent and professional. Service completed timely and courtesies wete extended More

by Kapaluanui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Linton

Sep 16, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re glad Barbara provided professional service and that your visit was completed in a timely manner. We appreciate you recognizing Barbara and the team at Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

September 13, 2026

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Hands down, one of the absolute best vehicle service experiences I've ever had. Everyone was professional, courteous, and they treated my vehicle with the utmost care. More

by benardbe
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Barratt

Sep 14, 2026

Ed Morse Bayview Cadillac responded

Thank you for the wonderful 5-star review! We’re thrilled to hear Charles, Barbara, and the team provided one of your best vehicle service experiences and treated your vehicle with the utmost care. We truly appreciate you choosing Ed Morse Bayview Cadillac! Ed Morse Corporate Offices.

September 12, 2026

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Great service! Barbara was helpful and accommodating!! My car was finished in no time and a car wash!! More

by kennethdwestlake
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 14, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re delighted to hear Barbara was helpful and accommodating and had your vehicle ready quickly. We appreciate you choosing Ed Morse Bayview Cadillac for your service needs! Ed Morse Corporate Offices.

September 04, 2026

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It took approximately four months and many visits of my vehicle to diagnose my Cadillac's a/c failure and finally (hopefully) fix it. My cost was over seven thousand dollars and being without my Cadillac f More

by Watch City
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trish Parks

August 31, 2026

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The communication has been mediocre at best. The largest issue is it took nearly six weeks to get a replacement door in stock. With such a long delay with mediocre communication, I will avoid pu More

by hamiltta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 09, 2026

Ed Morse Bayview Cadillac responded

We’re sorry to hear about your concerns regarding communication and timing during your recent experience. We strive to keep our customers informed throughout the process. We have shared your feedback with our management team. Please reach out to our Service Director, Trish Parks, at TrishParks@edmorse.com. Ed Morse Corporate Offices.

August 28, 2026

Dealership Rating
Employee Rating

Fudged the service paperwork to hide 30+ days out-of-service. Unethical dealer shielding the factory. Avoid them. More

by mikecombs66
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trish Parks , Dealership management

Sep 09, 2026

Ed Morse Bayview Cadillac responded

Michael, our management team is familiar with the circumstances referenced in your review and has carefully reviewed your feedback. While our understanding of the circumstances differs from what has been described, we remain committed to providing professional service and clear communication. Should you wish to discuss this matter further, please reach out to our Service Director, Trish Parks, at TrishParks@edmorse.com. Ed Morse Corporate Offices.

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