Barbara Gendler
Barbara Gendler at Ed Morse Bayview Cadillac

Barbara Gendler | Page 2

Service Advisor

Ed Morse Bayview Cadillac

1240 North Federal Highway
Ft Lauderdale, FL 33304

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4.9
28 Reviews
4.9

28 Reviews

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28 Reviews of Barbara Gendler

September 12, 2026

Dealership Rating
Employee Rating

Great service! Barbara was helpful and accommodating!! My car was finished in no time and a car wash!! More

by kennethdwestlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re delighted to hear Barbara was helpful and accommodating and had your vehicle ready quickly. We appreciate you choosing Ed Morse Bayview Cadillac for your service needs! Ed Morse Corporate Offices.

September 04, 2026

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Employee Rating

It took approximately four months and many visits of my vehicle to diagnose my Cadillac's a/c failure and finally (hopefully) fix it. My cost was over seven thousand dollars and being without my Cadillac f More

by Watch City
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trish Parks

August 31, 2026

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The communication has been mediocre at best. The largest issue is it took nearly six weeks to get a replacement door in stock. With such a long delay with mediocre communication, I will avoid pu More

by hamiltta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 09, 2026

Ed Morse Bayview Cadillac responded

We’re sorry to hear about your concerns regarding communication and timing during your recent experience. We strive to keep our customers informed throughout the process. We have shared your feedback with our management team. Please reach out to our Service Director, Trish Parks, at TrishParks@edmorse.com. Ed Morse Corporate Offices.

August 28, 2026

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Employee Rating

Fudged the service paperwork to hide 30+ days out-of-service. Unethical dealer shielding the factory. Avoid them. More

by mikecombs66
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trish Parks , Dealership management

Sep 09, 2026

Ed Morse Bayview Cadillac responded

Michael, our management team is familiar with the circumstances referenced in your review and has carefully reviewed your feedback. While our understanding of the circumstances differs from what has been described, we remain committed to providing professional service and clear communication. Should you wish to discuss this matter further, please reach out to our Service Director, Trish Parks, at TrishParks@edmorse.com. Ed Morse Corporate Offices.

August 20, 2026

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very professional Steve Pollack is an asset to the sales dept. this is our 4th Cadillac we got from Steve , Barbara was a pleasure to work with in the service dept truly a Professional crew More

by THRLAKEHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Plotnik

Aug 21, 2026

Ed Morse Bayview Cadillac responded

Thank you for your continued loyalty to Ed Morse Bayview Cadillac! We’re glad Steve, Barbara, and our team continue to provide the professional sales and service experiences you’ve come to expect. We truly appreciate your business! Ed Morse Corporate Offices

August 20, 2026

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Good the place is clean, good services. It took care of me and shout out to barbara. I will welcome everybody to go there service More

by Pouchychassagne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2026

Ed Morse Bayview Cadillac responded

Thank you for the kind review and recommendation! We’re glad you enjoyed our clean facility and received great service from Barbara and our team. We appreciate you choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

August 19, 2026

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Employee Rating

Friendly outgoing staff that ensures that your news are in a timely fashion follow up, provided to see how things are going More

by Mike Rochester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Barratt

Aug 20, 2026

Ed Morse Bayview Cadillac responded

Mike, thank you for the great review! We’re glad Charles, Barbara, and our team provided friendly service and timely follow-up throughout your experience. We appreciate you choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

August 18, 2026

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Employee Rating

Always a quality and friendly service dealer. Staff is honest and doesn’t pressure you to add more than you needed. More

by Ftloffice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Barratt

Aug 20, 2026

Ed Morse Bayview Cadillac responded

Thank you for your continued trust in our team! We’re glad Charles, Barbara, and the rest of our staff continue to provide friendly, honest service without unnecessary pressure. We appreciate you choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

August 14, 2026

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Employee Rating

Barbara is the best! The entire staff in tge service department is always so helpful and friendly. More

by Lisamills77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Barratt

Sep 09, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re thrilled to hear Barbara, Charles, and our service team at Ed Morse Bayview Cadillac continue to provide such friendly and helpful service. We truly appreciate your continued support and recognition of our team. Ed Morse Corporate Offices.

August 13, 2026

Dealership Rating
Employee Rating

Dealership staff broke our equipment. Never received any follow up. Was told our advisor is no longer with company. After that Barbara took over who was very helpful. Part was out of stoc More

by Ola0420
Recommend Dealer
Yes
Aug 14, 2026

Ed Morse Bayview Cadillac responded

Thank you for sharing your feedback. We’re sorry to hear about the concerns you experienced during the service process, but we’re glad to know the issue was ultimately resolved and that Barbara was helpful and kind. Since the review was left anonymously, we are unable to locate your complete records, but we welcome any additional feedback you would like to share. Please reach out to our General Manager, Tony Giordano, at tonygiordano@edmorse.com. Ed Morse Corporate Offices.

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