Charles Barratt
Charles Barratt at Ed Morse Bayview Cadillac

Charles Barratt

Service Advisor

Ed Morse Bayview Cadillac

1240 North Federal Highway
Ft Lauderdale, FL 33304

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4.9
27 Reviews
4.9

27 Reviews

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27 Reviews of Charles Barratt

September 30, 2026

Dealership Rating
Employee Rating

Charles is the best advisor ! Treats you well and doesn’t talk down to you or try to sell you something you don’t need! More

by Lisa_voss
Service Price Transparency
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Recommend Dealer
Yes
Oct 01, 2026

Ed Morse Bayview Cadillac responded

Lisa, thank you for the 5-star review! We’re delighted to hear Charles continues to provide respectful, straightforward service and takes great care of you at Ed Morse Bayview Cadillac. We appreciate your kind words and support. Ed Morse Corporate Offices.

September 30, 2026

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It's always a really great experience going here. I get clear information about what needs to be done and the service staff goes above and beyond. A specific shout out to Barbara!!! More

by tinamarie1964
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

Oct 01, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re thrilled to hear you consistently have a great experience and receive clear, helpful service at Ed Morse Bayview Cadillac. We appreciate the special shoutout to Barbara and will be sure to share your kind words with her. Ed Morse Corporate Offices.

September 27, 2026

Dealership Rating
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Excellent service with Service Advisor, Barbara. She took great care and communicated with us throughout. More

by jeff
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Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

Sep 28, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re delighted to hear Barbara provided excellent service, took great care of you, and kept you informed throughout your visit. We appreciate you choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

September 25, 2026

Dealership Rating
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Your manager and attender were good your work was good and I am completely satisfied More

by Henriquesowen
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Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

Sep 28, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re glad to hear you were completely satisfied with the service provided by Charles, Barbara, and the Ed Morse Bayview Cadillac team. We appreciate your support and look forward to assisting you again. Ed Morse Corporate Offices.

September 24, 2026

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Overall, I can say that the service is always good. This particular experience took a little longer than usual due to the process of dealing with a car warranty. Unfortunately, I was without my vehicle More

by Jarvonya Henderson
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Recommend Dealer
Yes

Other Employees Tagged: Jorge was very helpful and friendly!

Sep 28, 2026

Ed Morse Bayview Cadillac responded

Thank you for sharing your experience. We’re glad to hear you continue to receive great service and that Jorge was helpful and friendly throughout your recent visit. We also appreciate your patience during the warranty process and value your feedback regarding the timing. Ed Morse Corporate Offices.

September 20, 2026

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I have recently purchased a brand new 2026 Cadillac Escalade sport in Pennsylvania however I do live in Florida. I went in to add more Bayview Cadillac for my first service and Barbara my service repre More

by allaboutron
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Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler , Mark. Do not remember his last name sales associate.

Sep 21, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re delighted to hear Barbara provided excellent service during your first visit with your new 2026 Cadillac Escalade. We appreciate you choosing Ed Morse Bayview Cadillac for your service needs and look forward to taking care of you and your Escalade in the future. Ed Morse Corporate Offices.

September 20, 2026

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Love the staff is very attentive and proactive. They try and get everything done in a timely matter. First come first serve, especially if you have an appointment. More

by Jessalynn O
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Recommend Dealer
Yes
Sep 21, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re glad Charles and our team provided attentive, proactive service and helped make your visit timely and efficient. We appreciate you choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

September 18, 2026

Dealership Rating
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Best dealership in Fort Lauderdale Florida Honest, informative and knowledgeable. Would definitely use them again!!! More

by mollysemerene
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Recommend Dealer
Yes
Sep 21, 2026

Ed Morse Bayview Cadillac responded

Thank you for the wonderful review and recommendation! We’re thrilled to hear our team provided an honest, informative, and knowledgeable experience at Ed Morse Bayview Cadillac. We truly appreciate your kind words and support. Ed Morse Corporate Offices.

September 15, 2026

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The best! Especially Charles! Never disappoints! I highly recommend Ed Morse. Cadillac. Thank you guys for everything. More

by Tawanda Sims
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2026

Ed Morse Bayview Cadillac responded

Thank you for the wonderful review and recommendation! We’re thrilled to hear Charles and out team continues to provide such a great experience. We appreciate your continued support of Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

September 13, 2026

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Employee Rating

Hands down, one of the absolute best vehicle service experiences I've ever had. Everyone was professional, courteous, and they treated my vehicle with the utmost care. More

by benardbe
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

Sep 14, 2026

Ed Morse Bayview Cadillac responded

Thank you for the wonderful 5-star review! We’re thrilled to hear Charles, Barbara, and the team provided one of your best vehicle service experiences and treated your vehicle with the utmost care. We truly appreciate you choosing Ed Morse Bayview Cadillac! Ed Morse Corporate Offices.

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