Charles Barratt

Charles my service rep is the best. He always communicates and delivers on what needs to be serviced and repaired. He always communicates and delivers on what needs to be serviced and repaired. More

by Gabe Verified Customer Verified Customer

Report | Print

Helped me solve a problem that was actually “user error” quickly and efficiently Great service quickly and efficiently Great service More

by ANDREALUBELL Verified Customer Verified Customer

Report | Print

Best service ever. The department is always professional. The staff actually takes the time to get to know you. Your experience is consistently top quality. It is d The department is always professional. The staff actually takes the time to get to know you. Your experience is consistently top quality. It is delightful to be treated with such consideration and concern. I would encourage anyone to schedule your car maintenance and repair with this group! You won’t be disappointed I promise. More

by windycitylindie Verified Customer Verified Customer

Report | Print

Excellent all around - service department is awesome and always trying to give me tips to help me with my Escalade. Barbara and Charles keep my Escalades running at their best! always trying to give me tips to help me with my Escalade. Barbara and Charles keep my Escalades running at their best! More

by NikiH Verified Customer Verified Customer

Report | Print

So far I have not been happy with this dealership. It took 4 weeks to get my second key. The insignia on the front of the car either fell off or was stolen...honestly do not know which but the sales It took 4 weeks to get my second key. The insignia on the front of the car either fell off or was stolen...honestly do not know which but the salesperson said she would take care of it and left before doing so. I then contacted the GM who forwarded me to the used car manager who had me come in and brought me to the service dept. only to find out that no one ordered the part and so I had to make another trip and leave the car there for a few hours which made another trip? However, I wish to point out that Barbara in service was great. More

by PAT70 Verified Customer Verified Customer

Report | Print

This Dealership is so accommodating and Helpful. . My service technician Charles Barrat goes above and beyond to facilitate any request and is very knowledgeable of my vehicle needs.. He deserves Rec . My service technician Charles Barrat goes above and beyond to facilitate any request and is very knowledgeable of my vehicle needs.. He deserves Recognition... More

Report | Print