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Charles Barratt
Charles Barratt at Ed Morse Bayview Cadillac

Charles Barratt

Service Advisor

Ed Morse Bayview Cadillac

1240 North Federal Highway
Ft Lauderdale, FL 33304

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of Charles Barratt

August 31, 2026

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Employee Rating

The service was good they listen and checked what I explained what was going on with the car in a timely manner More

by beejay015
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Recommend Dealer
Yes
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Aug 31, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re glad Charles and our team listened to your concerns and provided timely, attentive service for your vehicle. We appreciate you choosing Ed Morse Bayview Cadillac and look forward to assisting you again! Ed Morse Corporate Offices.

August 31, 2026

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fantastic service, if it wasn’t for Charles that went above and beyond I think my truck would still be with you guys for another 4-6 weeks. I gave him a 10, Crystal was also very helpful with finding me More

by JBRAY2727
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Recommend Dealer
Yes
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Aug 31, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re glad Charles went above and beyond to assist you and that Crystal was helpful in arranging a rental vehicle. We appreciate your recognition of their efforts and your trust in Ed Morse Bayview Cadillac! Ed Morse Corporate Offices.

August 28, 2026

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I always take my car to Bayview no matter what this is our fourth car More

by dorothyc221
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Yes
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Aug 31, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review and for continuing to trust Ed Morse Bayview Cadillac with your vehicles! We’re grateful to have earned your loyalty through four vehicles and appreciate your continued confidence in Charles and our team. Ed Morse Corporate Offices.

August 28, 2026

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I always have a wonderful customer experience at Ed Morse Bayview Cadillac Service Department, Charles is the best. More

by Ruthlynch62
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Recommend Dealer
Yes
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Aug 31, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review! We’re delighted to hear you consistently have a wonderful experience with Charles and our service team. We truly appreciate your continued trust in Ed Morse Bayview Cadillac! Ed Morse Corporate Offices.

August 27, 2026

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Charles has worked with us for four years and he gives the best service ever. He make sure our cars are taken care of well. More

by dlsloate
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Charles in the service department

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Aug 31, 2026

Ed Morse Bayview Cadillac responded

Thank you for the 5-star review and for trusting Charles with your vehicles over the past four years! We’re thrilled to hear he consistently provides excellent service and takes great care of your vehicles. We truly appreciate your continued loyalty to Ed Morse Bayview Cadillac! Ed Morse Corporate Offices.

August 22, 2026

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We bought four (4) cars from this dealership and everyone is always kind to us More

by dorothyc221
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 24, 2026

Ed Morse Bayview Cadillac responded

Thank you for your continued loyalty to Ed Morse Bayview Cadillac! We’re glad Charles and our team continue to provide the kind and welcoming experience you’ve come to expect. We truly appreciate you choosing us for four vehicles! Ed Morse Corporate Offices

August 19, 2026

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Friendly outgoing staff that ensures that your news are in a timely fashion follow up, provided to see how things are going More

by Mike Rochester
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

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Aug 20, 2026

Ed Morse Bayview Cadillac responded

Mike, thank you for the great review! We’re glad Charles, Barbara, and our team provided friendly service and timely follow-up throughout your experience. We appreciate you choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

August 18, 2026

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Very friendly and efficient. I appreciate the entire team. I would highly recommend. Excellent dealership More

by bobbirdsong95
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Recommend Dealer
Yes
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Aug 20, 2026

Ed Morse Bayview Cadillac responded

Thank you for the great review! We’re glad to hear our team provided friendly and efficient service. We appreciate your recommendation and look forward to assisting you again. Ed Morse Corporate Offices.

August 18, 2026

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Employee Rating

Always a quality and friendly service dealer. Staff is honest and doesn’t pressure you to add more than you needed. More

by Ftloffice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barbara Gendler

Print
Aug 20, 2026

Ed Morse Bayview Cadillac responded

Thank you for your continued trust in our team! We’re glad Charles, Barbara, and the rest of our staff continue to provide friendly, honest service without unnecessary pressure. We appreciate you choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.

August 15, 2026

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Employee Rating

I have been using your dealership’s service department for two years and has been great. I would especially thank Charles who’s been great in taking care of my car needs through the years. More

by debackley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 17, 2026

Ed Morse Bayview Cadillac responded

Thank you for being a loyal customer over the past two years. We are delighted to hear that Charles and our team have consistently taken such great care of your vehicle needs with excellent service. We look forward to serving you again at Ed Morse Bayview Cadillac. Ed Morse Corporate Offices

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