Barbara Halsey | Page 3

All of the advisors were great! I think that I’d like to take my all of my vehicles there. Aaron told me that even though they are a VW dealer, that they will service any car! I bro I think that I’d like to take my all of my vehicles there. Aaron told me that even though they are a VW dealer, that they will service any car! I brought in my Ford today and they were able to get the parts in an hour! I’ll definitely be back. More

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I have been coming to this dealership for 7 years, they are helpful and very nice!!! are helpful and very nice!!! More

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The maintenence department is not as good as it use to be a few years ago. After a simple oil change I found the engine compartment splattered with oil, the oil wasn't topped off and the engine cover wasn't a few years ago. After a simple oil change I found the engine compartment splattered with oil, the oil wasn't topped off and the engine cover wasn't completely secured. Who ever worked my car didn't give a crap! More

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Staff was friendly and attentive. The dealership was very clean. The service department was quick to respond. There was some miscommunication between the service guy and the technicia The dealership was very clean. The service department was quick to respond. There was some miscommunication between the service guy and the technician working on my vehicle but it was no big deal everything got sorted out and worked on pretty quickly. More

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The employees are so friendly and helpful, especially Barbara Halsey in the service department. She always goes above and beyond to help customers have an exceptional experience. Barbara Halsey in the service department. She always goes above and beyond to help customers have an exceptional experience. More

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Service department lady with red hair was the rudest person I’ve encountered in any customer service role. person I’ve encountered in any customer service role. More

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I brought in my 14 Tiguan after purchasing it in June of this year. The initial diagnosis was a clogged heater coil. The warranty company did not cover it however the GM, Victor, got involved and made thi this year. The initial diagnosis was a clogged heater coil. The warranty company did not cover it however the GM, Victor, got involved and made things right! The service received from Barbara and Matt have been very helpful as well. Really appreciate the help I have received from the dealership regarding this issue. More

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Worse customer service after purchasing vehicle, does not care after selling the car, half xxx maintenance checks as well! Rude customer service and does not have respect for anyone with horrible customer se care after selling the car, half xxx maintenance checks as well! Rude customer service and does not have respect for anyone with horrible customer service tone! More

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Refused warranty on brake rotors on 2020 cross sport. Brakes that apply themselves on cruise control. I was accused of making heat spots on the rotors. This on the car with 15000 miles. Brakes that apply themselves on cruise control. I was accused of making heat spots on the rotors. This on the car with 15000 miles. More

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Was able to schedule appointment easily. Person who helped with appt was knowledgeable and address concerns. Clean facility and Barbara was very friendly. helped with appt was knowledgeable and address concerns. Clean facility and Barbara was very friendly. More

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