Barbara Lavendusky | Page 15
Service Advisor
Lawton Chrysler Jeep Dodge RAM
215 SE Interstate Dr
Lawton, OK 73501
159 Reviews
Write a Review159 Reviews of Barbara Lavendusky
August 23, 2023
Service department is unorganized. Had an appt at 1 and didn’t get done until nearly 5pm. The service lady at the desk treated my son very awful, we will never do business her again. Had an appt at 1 and didn’t get done until nearly 5pm. The service lady at the desk treated my son very awful, we will never do business her again. More
Other Employees Tagged: Barbara is mean and hateful. Made my son scared to speak to her. On top of that she refused to answer the phone for hours
August 23, 2023
Had issues getting my vehicle in to the dealership for service. I’m still under warranty. They wanted to charge me a diagnostic fee of 172.50 even though I’m under warranty. Finally got the service manage service. I’m still under warranty. They wanted to charge me a diagnostic fee of 172.50 even though I’m under warranty. Finally got the service manager to get my vehicle in the shop under my warranty. The lady that checked me in was not friendly at all. It seemed like I was inconveniencing her by even bringing my vehicle in. And then she said they would need to keep it for 5-6 days because they don’t have a lot of time to try and make my vehicle duplicate the problem. I was told that and she in way offered me a loaner for the time frame either. Got a call around 12 that my vehicle was ready and they couldn’t make it duplicate the problem so they didn’t fix anything. Got home and tried to shut my trunk only to be meet with the same problem. Not shutting unless I continue to shut it repeatedly 4-5 times. When I went to pick up my vehicle. She just looked up for half a second and point to another area and said they will get your key over there. No smile no have a great day no nothing. Who would have though that me spending over $30000 dollars on a vehicle from them would result in the staff acting like you are bothering them. More
August 19, 2023
Great service and good people. I would recommend them any time you need your car serviced. I would recommend them any time you need your car serviced. More
Other Employees Tagged: Eric Spake , Justin Gearhart, Myracle key, Brittaney Smith
August 19, 2023
They had my truck for just shy of three weeks because they kept getting the wrong parts from the warehouse. Then they didn't install them correctly when they had me first come to pick it up. Then it took they kept getting the wrong parts from the warehouse. Then they didn't install them correctly when they had me first come to pick it up. Then it took them six days to replace a broken key fob they initially claimed wasn't broken. Not even an apology when I finally picked it up. More
August 17, 2023
Explained diagnostic situation for me to understand and was very helpful and friendly customer service! was very helpful and friendly customer service! More
Other Employees Tagged: Shaun Hamilton, Todd Brown , Myracle key, Brittaney Smith
August 15, 2023
Always a great experience. Always very nice people to work with. Prompt and fast car service! Always very nice people to work with. Prompt and fast car service! More
Other Employees Tagged: Shaun Hamilton, Todd Brown , Myracle key, Brittaney Smith
August 12, 2023
Everyone was friendly and helpful if I had questions about anything they did they’re best to answer and if I need any feed back on what I needed done I was priority that’s why I keep going back jobs is about anything they did they’re best to answer and if I need any feed back on what I needed done I was priority that’s why I keep going back jobs is always done right More
Other Employees Tagged: Shaun Hamilton, Todd Brown , Myracle key, Brittaney Smith
August 09, 2023
10yr returning purchase and service customer. Always great service. Anthony Santiago takes great care of us. Always great service. Anthony Santiago takes great care of us. More
Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Tanner Sampley, Eric Spake, Todd Brown , Justin Gearhart, Chris Hendricks, Myracle key, Brittaney Smith