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Barbara Lavendusky
Barbara Lavendusky at Lawton Chrysler Jeep Dodge RAM

Barbara Lavendusky | Page 25

Service Manager

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.3
427 Reviews
4.3

427 Reviews

Write a Review

427 Reviews of Barbara Lavendusky

August 18, 2024

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Employee Rating

Work done on time, vehicle was clean when returned. Waiting area was clean and stocked More

by lester4osu2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hamilton

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Aug 20, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the feedback! We're pleased to hear that the work was completed on time and that you were satisfied with the cleanliness of your vehicle and our waiting area. We appreciate your comments!

August 14, 2024

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Employee Rating

Barbara is a wonderful help. She explained everything to me with prices before the service was complete. Great job. Great service More

by amsbrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don't know the tech name. Very thorough in service and inspection.

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Aug 15, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the feedback! We're glad to hear that Barbara provided clear explanations and great service. We appreciate your kind words and are pleased you had a positive experience!

August 13, 2024

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I would recommend you buy from this dealership and ask for Jonathan! They will give you the best deal in Oklahoma for your trade and on your new vehicle! More

by wfspears769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, James McElmurry, Todd Brown, Michael Butler, Ariel Denio , John Marchese, Johnathon Vissepo

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Aug 15, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the recommendation! We're glad to hear that Jonathan provided you with a great deal and a positive experience. We appreciate your feedback and look forward to assisting you again in the future!

August 13, 2024

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Did not have a good experience with Jessica. I called last thursday asking for the soonest appointment, and she scheduled me at 7am. I also asked to confirm my oil filter was on hand since i hav More

by miyahkennett00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reinaldo Ortega

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Aug 15, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience. We’re sorry to hear about the issues with your appointment and the inconvenience caused. We appreciate your patience and are glad Barbra was able to help resolve the situation. We’ll work on improving our communication to prevent similar issues in the future. Thank you for your feedback.

August 08, 2024

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I’m always satisfied with the speedy and quality work that the service department provides. More

by jefferys4412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Jeffery! We’re pleased to hear you’re consistently satisfied with our speedy and quality service. Your feedback means a lot to us!

August 08, 2024

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Good service and quick turnaround don’t try and make you pay for things you don’t need. More

by ARVEY.CHRISTOPHER.M
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Christopher! We’re glad you appreciated our service and honesty. Your satisfaction is our top priority and we look forward to your next visit.

August 06, 2024

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Employee Rating

I requested a mobile one synthetic oil change, But instead, I got a regular oil change and I caught the dude before I cashed out and then they had to change my oil again and stick the mobile one synth More

by jblakex1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shaun Hamilton, Todd Brown, Ariel Denio

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Aug 26, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback from your recent service visit to Lawton CJD. Let me wholeheartedly apologize for the mistake made with the use of MOPAR synthetic instead of Mobil 1. Communication within the team failed. You also questioned pricing. Inflation has been happening all around us and that is the price differential that you had an issue with. I spoke with you and offered to give you a discount and you turned that down. We did make it right by installing the oil you wanted in the vehicle. If you wish to discuss this further, please reach out to me at 580-771-3339, Thanks, Todd Brown

August 05, 2024

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Employee Rating

Over all my visit was extremely satisfactory. I would highly recommend this dealership to other people! More

by Centauer48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago, Shaun Hamilton, Amanda Wilson, Todd Brown, Michael Butler, Ariel Denio , John Marchese, Johnathon Vissepo

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Aug 08, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're thrilled to hear you had an extremely satisfactory visit. We appreciate your recommendation and look forward to serving you and your friends in the future!

August 05, 2024

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Employee Rating

I was diagnosed with the wrong problem , they said it was the engine but not. More

by ROCON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 26, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback ROCON3 from your service visit to Lawton CJD. We strive to diagnose every vehicle right the first time and we stand by our diagnosis. Sounds like we may have missed something here. I would like to discuss this matter further with you at your convenience. My direct line is 580-771-3339. Thank you, Todd Brown

August 03, 2024

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Employee Rating

The service personnel are friendly and helpful. The service was performed quickly even though I didn’t have an appointment. More

by rickyswinford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Ricky! We're glad our team could assist you promptly and provide friendly service. We appreciate your feedback and look forward to serving you again!

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