Barry Burns | Page 3

This was the best experience I have ever had at a car dealership. The team was very professional and worked to resolve the issues with my vehicle prior to my vacation. dealership. The team was very professional and worked to resolve the issues with my vehicle prior to my vacation. More

by wilsom6 Verified Customer Verified Customer

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Absolutely the best team to work with. The service at Med Center Mazda is top notch. They really treat you like family! The service at Med Center Mazda is top notch. They really treat you like family! More

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The service department fixed my issue while one of the salesmen (Brian) answered all my questions about the cx-9 hybrid. He was also able to get me a vehicle to drive while the service dept. was repairing salesmen (Brian) answered all my questions about the cx-9 hybrid. He was also able to get me a vehicle to drive while the service dept. was repairing my vehicle. Everyone was super nice and helpful. More

by tiffanyrae Verified Customer Verified Customer

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They got my girl up and running in no time! But I need 15 words. But I need 15 words. More

by Pattimeg Verified Customer Verified Customer

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PLEASE SEE FOLLOWING LETTER TO Barry Burns THE GM OF MED CENTER MAZDA: Dear Barry, I just wanted to let you know that my experience with your Service Center recently was an absolute delight both on a pro CENTER MAZDA: Dear Barry, I just wanted to let you know that my experience with your Service Center recently was an absolute delight both on a professional and personal level. Your people showed a caring and knowledge of my problem as well as a candid evaluation of the situation. I have had a few problems with my 2013 CX9 the major one being a replacement transmission in 2020 by Julio Jones, our past Mazda dealer in Tuscaloosa, in which Mazda and the dealer gave us a 1/2 Goodwill Warranty. Thinking we may have a similar problem Mazda Headquarters sent us to you because of a recent change in dealerships in Tuscaloosa and the new dealerships inability to diagnose our problem (Mazda case code #00176479). Your people were kind enough to diagnose our car as well as list the services that were necessary. Unfortunately, the diagnosis would have cost us more than the car is now worth, and they also provided us with a loner car while it was being done. I wanted to let you know that specifically James Hobbs, Cindy in customer service , your ride along mechanic and diagnostic mechanic are to be commended for superb handling of the problem. In mentioning this to my son-n-law who lives in Ross Bridge, he indicated that he has also heard that you had a good reputation in the community, Sincerely, Michael Palecek. PS I will also write the people at Mazda Headquarters of our experience with you. More

by mikepalecek Verified Customer Verified Customer

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As always, excellent service! The explanation of work and getting it done in a timely manner is very good! The staff are all very helpful. Thank you The explanation of work and getting it done in a timely manner is very good! The staff are all very helpful. Thank you More

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Dealership did a good job keeping me informed about my car. Definitely will use them again car. Definitely will use them again More

by bigtopfazo Verified Customer Verified Customer

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Great service department, pleasant experience, knowledgeable staff! I would say it’s the most efficient service dept I’ve ever used! knowledgeable staff! I would say it’s the most efficient service dept I’ve ever used! More

by jancatanzano Verified Customer Verified Customer

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Excellent service. The department was quick and detailed. The video review was excellent. The shop itself was very organized and clean. Something to look for in mec The department was quick and detailed. The video review was excellent. The shop itself was very organized and clean. Something to look for in mechanics and service centers. More

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I have purchased two new vehicles from med center and been pleased with the sales and service departments. Easy to schedule appts and use loaner car while in service dept. been pleased with the sales and service departments. Easy to schedule appts and use loaner car while in service dept. More

by Lgladden Verified Customer Verified Customer

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