Barry Jensen | Page 42

Excellent service from check-in to check-out Immediately identified the cause of my complaint and explained the repair. Also recommended additional repairs that needed to be done in conjunction w Immediately identified the cause of my complaint and explained the repair. Also recommended additional repairs that needed to be done in conjunction with the needed repair. All repairs done efficiently and within cost estimation given. More

by JimmyT Verified Customer Verified Customer

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Service Good experience friendly staff.like the waiting area . Coffee tastes fresh free WiFi and TV to keep me entertained during the wait. I would recommend Good experience friendly staff.like the waiting area . Coffee tastes fresh free WiFi and TV to keep me entertained during the wait. I would recommend services to anyone. More

by Brendak1 Verified Customer Verified Customer

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A bunch of "little things" fixed, replaced or cleaned Knowledgeable service on my Edge. Friendly staff. My Ford Edge is a good car is a to own and drive, and regular maintenance keeps it that way. Knowledgeable service on my Edge. Friendly staff. My Ford Edge is a good car is a to own and drive, and regular maintenance keeps it that way. More

by WAYNEW2 Verified Customer Verified Customer

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Great service I have always been treated professionally, with respect and politely. The service to my vehicle was done efficiently and within a timely manner. I g I have always been treated professionally, with respect and politely. The service to my vehicle was done efficiently and within a timely manner. I got in shortly after arriving to have my oil changed. More

by MAGGIE.MAE.PLANTE Verified Customer Verified Customer

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Service and repair Brought my 2018 F150 is for routine service and to repair a slow leak in the tire. The technician and staff were awesome to deal with. Only two concer Brought my 2018 F150 is for routine service and to repair a slow leak in the tire. The technician and staff were awesome to deal with. Only two concerns with the visit. One, my truck sat in the parking lot for at least 15 minutes, maybe more because I didn't notice it at first, before the paperwork was presented for completion. Second, it seems the only tire pressure check done was on the repaired tire. The three tires, which were not repaired, all had about 2-3 psi less pressure. Whenever I visit Tenvoorde it is a pleasant experience with the staff and team being very courteous and friendly. I appreciate the conversations with Zack and Kolin. More

by chone0 Verified Customer Verified Customer

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Got me into a great truck for a great deal It was my first time buying at Tenvoorde and they treated me like I was a lifetime customer. The deal was very easy and timely. They made the whole th It was my first time buying at Tenvoorde and they treated me like I was a lifetime customer. The deal was very easy and timely. They made the whole thing very painless. I will be going back to Darrin for future vehicles. More

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Darrin Rocks! We have known Darrin since he was our Schwann Representative years ago. In 2014 he sold us our Edge and we still love it. Today he sold us a truck and We have known Darrin since he was our Schwann Representative years ago. In 2014 he sold us our Edge and we still love it. Today he sold us a truck and he went out of his way to make sure we were happy with our purchase. More

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Most excellent My service guy was awesome! He was right on the ball and I didn't have to wait. He set up the shuttle for me, both to and from my work. He was very pl My service guy was awesome! He was right on the ball and I didn't have to wait. He set up the shuttle for me, both to and from my work. He was very pleasurable. More

by gmontonye Verified Customer Verified Customer

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Not the most prepared I had set up an appointment for some service work 10 ahead of time, when I showed up I was asked by the guy who set up my appointment if I had an appo I had set up an appointment for some service work 10 ahead of time, when I showed up I was asked by the guy who set up my appointment if I had an appointment......... So he typed away on his computer and went to the back room came back and let me know my parts weren’t there..... It was a 120 mile round trip day of nothing but he did offer me a car wash for my time...... I left work for this appointment so I wasn’t too happy. Set up another appointment for the following week at 9:30 in the morning. Brought my truck all the way back up there and was told it would be done in less then 4 hours. Went back around 2 and was told it would be another 1 1/2 hours. Soooo left to go eat and got a call a half hour later and was asked if I could leave it there over the weekend and they would finish it on Monday. Not much choice since the problem needed to get resolved. Sooooo another 120 mile round trip AGAIN!!! So yeah I guess my truck is fixed and that’s nice however you all didn’t seem to care much about my time and I don’t care for that much for that. Your service department seemed to be very unprepared and hearing one of your service reps yapping on the phone about how he was sick of people complaining was interesting when you don’t seem to care about my time why would you care about other people’s time. Not really impressed. And this was for warranty recall work for the record. More

by gbuy4now Verified Customer Verified Customer

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Barry and John and the Crew are Excellent Tenvoorde Ford has Amazing Service. Barry, John, and all of the Crew work so hard to give the Customer the best Service possible. Also, the Drivers Tenvoorde Ford has Amazing Service. Barry, John, and all of the Crew work so hard to give the Customer the best Service possible. Also, the Drivers are excellent. Thanks, Roger Melaas , More

by ROGERMELAAS Verified Customer Verified Customer

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