Barry Williams

My girl! !!!! Paulette is the BEST!!! If you're looking for a vehicle, you need to see Paulette! Knowledgeable, patient, helpful, and so sweet. Will absolutely !!!! Paulette is the BEST!!! If you're looking for a vehicle, you need to see Paulette! Knowledgeable, patient, helpful, and so sweet. Will absolutely be back!! I love my CX-5 turbo!! See ya when my lease is up! More

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I have been coming here since 2023 when I purchased my first new vehicle from Heritage Mazda Towson. Today I purchased my second new vehicle from them because my experiences here have always been excellen first new vehicle from Heritage Mazda Towson. Today I purchased my second new vehicle from them because my experiences here have always been excellent. Barry Williams the Service Manager is fantasic and is the big reason I purchased here again. But also today the process to purchase was easy, no pressure and smooth. David Dowd the General Manager jumped in to assist me and made me feel very comfortable in the process. My salesman, Rudy Raley was patient and took his time and let me go at my pace during the buying process. And finally John Demartino the Business Manager was thorough, no pressure and made the contract process very comfortable. This truly is a great place to buy a car. It can me a dreaded process, but not here. This group I dealt with today made it seemless! Thank you all! More

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He is a liar and a cheat. He won't tell you to your face that he's screwing you over because he didn't want a scene to be made and other customers would know they shouldn't do He won't tell you to your face that he's screwing you over because he didn't want a scene to be made and other customers would know they shouldn't do business there More

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They have the best customer service reps and I would recommend anyone there for service. recommend anyone there for service. More

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Barry and the team of Service Advisors are always professional, courteous, and helpful. He is extremely responsive and goes out of his way to provide excellent customer service, ensuring satisfaction professional, courteous, and helpful. He is extremely responsive and goes out of his way to provide excellent customer service, ensuring satisfaction. Highly recommended! More

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They always dealt with any problem I had in a timely manner. I appreciated their quick response time too. manner. I appreciated their quick response time too. More

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Staff was very friendly. My vehicle was serviced and back to me in good time. My vehicle was serviced and back to me in good time. More

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Best for service and best for sales! Friendly, professional and very customer service focused. Just purchased my second from this dealership and salesperson, it won't be my last! No pre Friendly, professional and very customer service focused. Just purchased my second from this dealership and salesperson, it won't be my last! No pressure from Finance department to buy the "extras", just very good explanations of what is available - ultimately the decision was mine to make. Sales - I can't say enough about Ralph Price, my Sales Associate! He has been nothing less than fair, honest, well informed, no pressure, explained the car, pricing and willing to go the extra mile for me! My second purchase from Ralph and highly recommend him! More

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Great buying experience, pricing was easy and what we'd agreed upon online. Keith was very helpful and was the first dealer to actually go on a test drive with me to show me the car. People at other deal agreed upon online. Keith was very helpful and was the first dealer to actually go on a test drive with me to show me the car. People at other dealerships seemed unwilling to do this... More

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My experience at this dealership was excellent. I had no issues buying my mew car. I had no issues buying my mew car. More

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