Barun Afkhamnejad | Page 4

Great service from the beginning. Did not feel pressured at any point. Knowing which car I wanted before walking in made process easier. Did not feel pressured at any point. Knowing which car I wanted before walking in made process easier. More

by GVEGA4409 Verified Customer Verified Customer

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Love your team great service super fast and good out come thank you guys for everything thank you guys for everything More

by karii31094 Verified Customer Verified Customer

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I was given an amazing deal. Everything was transparent without a lot of back and forth like I’ve experienced at other dealerships. Everything was transparent without a lot of back and forth like I’ve experienced at other dealerships. More

by LOUISE.JONES Verified Customer Verified Customer

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Felipe was awesome and we’d definitely work with him again. He was kind, patient and made the process easy. again. He was kind, patient and made the process easy. More

by rbrtmdsn Verified Customer Verified Customer

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Baren and Jorge were outstanding! After being lured to Oenske Chevrolet by Hein under false pretenses following negotiations for a vehicle through the internet sales team, my daughter After being lured to Oenske Chevrolet by Hein under false pretenses following negotiations for a vehicle through the internet sales team, my daughter and I left work and drove for over an hour to Cerritos only to be told there were no vehicles in stock. The bait and switch was extremely frustrating. Incomes Baren and Jorge to save the day! Baren was professional and accommodating, providing us with a great deal on the last Chevy Trax in stock, and eased our concerns. Jorge was great to work with and he was very helpful showing my daughter how to use the app on her phone to enhance her experience. These guys are what customer service and engagement are all about! More

by martinelam1 Verified Customer Verified Customer

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They did an Excellent customer service . I got completely satisfied and ready to refer the store to all of my acquaintances I got completely satisfied and ready to refer the store to all of my acquaintances More

by jinkim9920 Verified Customer Verified Customer

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I Just let them know what I wanted and they gave me a real good deal real good deal More

by joegalindo83 Verified Customer Verified Customer

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The attention, knowledge and friendliness of everyone we encountered was outstanding! This was absolutely one of if not the best experiences we have ever had buying a new car! Everyone at Penske Chevrolet encountered was outstanding! This was absolutely one of if not the best experiences we have ever had buying a new car! Everyone at Penske Chevrolet Cerritos should be commended for their customer service! More

by USMCINTYRE2 Verified Customer Verified Customer

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It was great! .. staff was excellent had no issues nor problems with staff at the dealership .. staff was excellent had no issues nor problems with staff at the dealership More

by CARLOSLUNA3888 Verified Customer Verified Customer

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I was offered with protection plan for 1500 and 600 for gap however when the breakdown was presented on official documents- it is showing 2850 and 900 respectively- They are presenting how much is the mont gap however when the breakdown was presented on official documents- it is showing 2850 and 900 respectively- They are presenting how much is the monthly payment -instead of total cost of the car- When I pointed it out he immediately changed it - I will not trust the final documentation they will present to you - Always ask what interest rate and final cost of the car and not how much you will pay monthly That is how they will trick you More

by lynhelstern Verified Customer Verified Customer

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