Dealership Experience
8 yrs, 2 mos
Industry Experience
10 yrs, 1 mo
Languages Spoken
Arabic
English
162 Reviews
Write a Review162 Reviews of Basem Metwally
December 27, 2020
I trusted this dealership because it is a well known dealership. Sadly, they were out to scam me from the start. They acted shady during the entire process added, being vague about many details (I'msure dealership. Sadly, they were out to scam me from the start. They acted shady during the entire process added, being vague about many details (I'msure to confuse and throw me off), gave me horrible advice that would only benefit them, AND added over $5000 of extra charges on my purchase without my knowledge and permission. I'm shocked that dealerships are able to do things like this. Especially when I was very upfront about what I want, my expectations and goals...and especially my financial status. They had several staff members speak with me during the process.. I can't remember all of their names. Looking back it was a strategy to see who can gain my trust because I started noticing the intensity of their shadiness and started to call them out on it. I will NEVER recommend this place to anyone I know. EVER. More
Other Employees Tagged: Maytee Ycaza, Steve Sokoloff
December 22, 2020
Everyone treated us as if we were special. Maria worked at getting us in the car we wanted. Steve and Mike made the financing happen even though we started out over $100 over our budget. You put my wife in at getting us in the car we wanted. Steve and Mike made the financing happen even though we started out over $100 over our budget. You put my wife in the car of her dreams in honor of her father. Thank you so much. The only thing was we were there for 5.5 hrs. More
Other Employees Tagged: Maytee Ycaza , Mike and Steve from finance
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