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Beau Surratt
Beau Surratt at Shottenkirk Ford Granbury

Beau Surratt | Page 5

Sales Associate

Shottenkirk Ford Granbury

4950 E US Hwy 377
Granbury, TX 76049

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4.9
51 Reviews
4.9

51 Reviews

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51 Reviews of Beau Surratt

January 08, 2024

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Employee Rating

Excellent and friendly staff! ! Worked at making a sale and stayed late to close the deal. More

by davidgibbs5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Brockman , Collin Baker, Randy Barbee, Melissa Cates, Makaylynn Davis, Wendell Gray, Ryan Hudson

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Jan 08, 2024

Shottenkirk Ford Granbury responded

david, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

December 15, 2023

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Employee Rating

Super courteous and professional people. I had a great experience and will come back for sure More

by Mfartura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Brockman

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Dec 17, 2023

Shottenkirk Ford Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

November 29, 2023

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Ryan is a great Service Advisor. Gave us guidance on solving a tire cupping issue. Much more convenient and personable experience than “big city” dealers. Others wanted vehicle most More

by Davekjose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hudson, Receptionist was very gracious and welcoming as well!

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Nov 30, 2023

Shottenkirk Ford Granbury responded

Davekjose, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 26, 2023

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Employee Rating

Did a great job on getting us the car we want. One suggestion we were told the vehicle has features of the 304a Stealth package when it was the 303A Stealth package. Biggest difference was engine More

by WATTENBARGER84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Brockman , Blake Garrett, Logan Gartner, Chris Green, James Gustafson, Dalton Stidham

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Nov 28, 2023

Shottenkirk Ford Granbury responded

WATTENBARGER, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

November 02, 2023

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Friendly staff. Very knowledgeable. Financing person explained all my questions and concerns. I will highly recommend you to all of my friends and colleagues Tak More

by brianjmaderak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 02, 2023

Shottenkirk Ford Granbury responded

brianjmaderak, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

October 31, 2023

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Employee Rating

Beau, Doyle and Randy took great care to make sure I was happy w/ purchase. More

by King Ranch 2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doyle Maynard, Serena in Credit and Randy in Service were awesome.

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Oct 31, 2023

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

October 28, 2023

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Employee Rating

Amazing experience. Beau was awesome and so was Serena in finance. Will definitely be doing business with them again in the future. More

by Clay11b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Serena

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Oct 31, 2023

Shottenkirk Ford Granbury responded

Clay11b, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

October 28, 2023

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Employee Rating

Nice people. Very simple transaction. Everyone was friendly and no hard sell. I think both myself and the dealership did okay out of the deal. More

by Erichowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Brockman , Collin Baker, Blake Garrett, Logan Gartner, Chris Green, James Gustafson, Doyle Maynard, Dalton Stidham, Blake Williams

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Oct 31, 2023

Shottenkirk Ford Granbury responded

Erichowe, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

October 14, 2023

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Employee Rating

Beau Surratt was on top of it from start to finish! It was worth the three hour commute. More

by WHBAILEYESQ
Recommend Dealer
Yes
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Oct 16, 2023

Shottenkirk Ford Granbury responded

WHBAILEYESQ, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

September 28, 2023

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Employee Rating

Very easy to work with! Everyone is very helpful and knowledgeable. I will go back. More

by MOM2ANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Barbee

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Sep 29, 2023

Shottenkirk Ford Granbury responded

MOM2ANZ, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

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